Bel Air South Hotels, Bel Air

"I was really impressed with the overall hotel. Spacious room had everything we needed, safe, fridge, iron board, blow dryer and lots of outlets. Breakfast was great but need to get there before nine, seems they don’t replenish after that. My only disappointment was checkin, after driving 10 hours we actually arrived early, asked if our room was ready they stated our room type was not which was a king but a double queen of equal value was available. I stated no problem but was going to be 50.00 charge for 1 1/2 before checkin time. I felt if they had an available room which was prepaid already that out of good customer service we should’ve been able to take that room without an extra charge. Just my opinion."

"The finer cleaning details aren't paid attention to in this hotel. The desk in the queen suite was dirty and stained, the sink was clogged in the kitchenette. The pool floor is dirty. Breakfast is not impressive, some days we decided to go and pay for food elsewhere."

"We had such a great experience! The staff is incredible and the hotel is so clean. Will definitely stay there again."

"The staff was very friendly. The breakfast was very good. The room was not handicap friendly (there are raised strips between the entryways) and there were a lot of stains on the sofa and chair. The bed was lower, soft, and very comfy."

"This hotel is fairly new. The common areas and room were very clean, spacious, comfortable and well maintained. The front desk staff were friendly, efficient and helpful. I dont remember reading anywhere when making my reservation that the parking garage is a block + away, and is $10 per day if you leave the car there or $20 per day to "come and go". You can unload at the curb and check in, and then move the car, use a ticket, have it validated each day, etc. Not ideal. The breakfast was ok enough. There are also cafes and restaurants within walking distance. I would stay at the hotel again, but only after researching an alternative w a guest parking lot."

"As soon as I walked in everything felt fresh and clean. The room was really nice, not anything really special beyond standard but it felt fairly updated and most importantly clean! The staff was very welcoming and friendly, and I loved the breakfast area and the waffle maker. I wish I had a longer stay to check out more of the amenities. I would definitely stay here again. "

"Clean room. Excellent staff!"

"Usa"

"A little loud in hallway..doors slam. Wish water pressure better"