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Lovely building, helpful staff, breakfast was great and street is nice and quiet but still in a central area of Achrafieh

We stayed at Zur for 8 nights and absolutely loved the place and proximity

A beautiful stay with lovely staff members. I stayed for one night on the 1st of June. I arrived around 9:30pm and staff members were helpful and great. The next morning the staff in the morning were also very helpful and accommodating. Was treated to a upgraded room which was large and clean and also some fruit juice. Very nice hotel that's clean with incredible service from all team members.

“Lost in Beirut is truly a gem in the heart of the city’s most vibrant street. The staff are exceptionally warm, friendly, and always go above and beyond to make every stay special. A special mention to Roy, Charbel, Feryal, Elie and every staff member who are absolute legends—always accommodating and welcoming with genuine care. As an expat, staying here feels like being at home. Highly recommended for anyone looking for comfort, great hospitality, and a true Beirut experience.”

Where do I start? The most friendly hospital staff and always helpful. I am very tiring by nature and they never gave up on me, always happy to answer my multitude of questions. We landed in Beirut the day after Israel declared war on Gaza and I NEVER felt unsafe in this hotel. I loved my stay 100% 🙏😊

My first trip to Beirut and staying in the Phoenicia made my experience so special. This truly is an amazing hotel for staff cleanliness and comfort. The buffet breakfast is probably the best I’ve ever had. Pool area is beautiful but if you after sun definitely tan in the morning because by 2.30 this area is shaded. This hotel is world class highly recommend.

Need more services and stores that cater for the variety of needs of tourists. Such as pharmacies, mini grocery stores etc.

Away from the hustle and grind of Beirut. A true hidden gem. Bridget and the whole front team were and are fantastic.

Hotel staff were super. The hotel location was Central and street surroundings were very crowded. Hotel rooms a little dated and bathroom a little compacted but for our purposes was good.