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"Good sized room in a good location. Only one elevator was working which resulted in some lengthy delays getting to and from the upper levels. More than once during my two week stay I was left with 2 hand towels and no bath towel. Otherwise the stay was great. There's free travel on the Mannheim public transport included it you join their rewards program."

"Clean room. Comfy bed. Delightfull shower and soap. The staff is the best Ive ever experienced. They helped me with everything and more. Also delicious breakfast."

"Conformtable beds and pillows"

"Air cond doesn't cool the room, the shower plug hole drains water very slowly, room was very small and bed was too soft. "

"The room was clean but there were some things I would've expected to be better. I got an upgrade to an apartment instead of a studio. In this apartment there were multiple things that were not working well. Like the dishwasher never really washed the dishes and randomly shut off and turn on again. The airco was also not working properly, even at the lowest temperature it did not really cool down the room. I've been here before in a studio and then my experience as a lot better. So I think it will probably be an issue of this specific apartment. The rest of the stay was fine. Good breakfast and lovely staff"

"I don’t like that the rooms aren’t cleaned daily. There was no refill of the mini bar the second day. "

"Fantastic hotel"

"Was able to book within short notice. "

"Everything good"