"The hotel is really old. The room was not clean and had a very stingy smell inside the room. I bathroom had broken walls and fungus inside the shower area. I will not come back here ever again."
"Had a great stay here, the staff was quick and attentive during check in and helpful. There was a woman who was having issues with her reservations and the staff member was very patient and offered solutions to her booking issue. I bring this up bc the last place we stayed the worker lacked knowledge on how to help and being in the hospitality business, that has to be a must. The room was nice it was clean. There was a rooster on the other side of the fence so as you can imagine it was noisy when the slider was open. The breakfast was good- nothing fancy but also at least they use real eggs and if you’re traveling with kids, they’ll get fed. Would stay here again if we are back in the area."
Holiday Inn Express Hotel & Suites San Jose-Morgan Hill by IHG
8/10 Good
"Clean hotel and convenient to local restaurants. TV did not work, staff fixed but only worked for two hours. All over, had a difficult time with TV staying connected during the two day stay."
SureStay Plus Hotel by Best Western San Jose Central City
2/10 Terrible
"Fax machine not working
Shampoo and soap dispensers empty
No vending machines
Light bulbs out in room
Staff not helpful
Would not give me a receipt for my stay
Pool and hot tub dirty"
"It's really hard to believe that you can walk into a Hilton Lobby and be met with stifling heat. It was a hot day outside but the lobby was worse. I asked the staff about it and they said yes the air conditioning needed to be fixed but the owners weren't going to do anything about it. The halls are hot, the elevators are hot. If they can't afford to fix the air conditioning they should at least have fans set up to keep the air moving.
Fortunately my room did have air conditioning working or I would have left!
I think the check-in desk should be more prominently displayed rather than a tiny store selling junk food. If the owners don't care anymore than this about their clientele I will not be returning to this hotel."
If you're planning to come to the area to visit Bear Mountain, take some time to see the rest of the sights while you're in town. When you want to settle in and find a place to stay, take a look at some of the hotels and other accommodation options that Expedia offers in the area.
What's the best place to stay close to Bear Mountain?
If I need to cancel the hotel reservation for my stay near Bear Mountain, will I receive a refund?
Yes! You'll find that most room reservations are refundable if you cancel prior to the accommodation's cancellation deadline, which is usually within 24-48 hours of your arrival date. If you booked a non-refundable reservation, you might still have the option to cancel and receive a refund within 24 hours of booking. Enter your dates, click on "Search", then you can filter by "fully refundable" to get top deals close to Bear Mountain.