Lobby

Reviews of Comfort Suites Bay City

2.5 out of 5
Comfort Suites Bay City
5100 7th St, Bay City, TX

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 413 reviews" "
Rating 8 - Good. 97 out of 413 reviews" "
Rating 6 - Okay. 29 out of 413 reviews" "
Rating 4 - Poor. 18 out of 413 reviews" "
Rating 2 - Terrible. 15 out of 413 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Henry, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleaning lady had not showed up and bathtub had a couple of hairs and debris on and in the tub.
Stayed 1 night in Mar 2024
Response from Janissa Sims on 28 Mar 2024
Thank you for writing to let us know about your stay. my apologies for the inconvenience in your restroom. I do hope you will give us another chance to prove we are the choice hotel you would prefer. Happy Traveling

10/10 Excellent

Jesus

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 7 nights in Feb 2024
Response from Janissa Sims on 27 Feb 2024
Dear Jesus, Thank you for taking the time to review your recent stay at Comfort Suites. As a Choice Privileges member you are truly valued. Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Janissa SimsGeneral Manager Comfort Suites

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pretty nice place. Loved it.
Stayed 2 nights in Dec 2023
Response from Janissa Sims on 16 Jan 2024
Dear Julia, Thank you for taking the time to survey our hotel regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Janissa SimsGeneral Manager Comfort Suites

10/10 Excellent

Kynishia

Travelled with family
Liked: Amenities
Out of all the Hotels I’ve ever stayed in this one was by far the best from the kindness of the staff, the big rooms, amazing pillows and beds, great breakfast and so on I’ll definitely stay again
Stayed 2 nights in Dec 2023
Response from Janissa Sims on 16 Jan 2024
Dear Kynishia, Thank you for taking the time to survey our hotel regarding your recent stay at Comfort Suites. We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Janissa SimsGeneral Manager Comfort Suites

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Janissa Sims on 16 Jan 2024
Thank you for staying with us. Hope to see you again soon. Happy Traveling!

8/10 Good

Sarah

Travelled with family
Liked: Staff & service, room comfort
Only hotel in town that lets dogs stay.
Stayed 4 nights in Dec 2023
Response from Janissa Sims on 5 Jan 2024
Dear Sarah,Thank you for taking the time to say a few words regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Comfort Suites

2/10 Terrible

Pam

Travelled with family
Disliked: Staff & service, amenities
When I checked in the guy could care less. He didn't confirm # of nights, didn't tell me when check-out or breakfast was and didn't point me in the direction of my room. Didn't give me any kind of receipt to show number of nights. Somehow when I booked on expedia, I booked 2 nights, when we checked out after just the first night, my daughter told him we were checking out. We were still charged for 2 days. I was in town for a surprise birthday party for my mom and was in a hurry, but had he confirmed a booking for 2 nights, I could've corrected it at check-in. When I received the email with the final charge on Monday and saw the amount, I was furious. When I called to get it fixed and they couldn't/wouldn't do anything to rectify, I was livid. I've stayed at that hotel multiple times because it's ok, and it's the best price for a somewhat decent hotel. The front desk people are usually great. I am making a reservation for Monday, and I will start staying at a different hotel.
Stayed 2 nights in Nov 2023
Response from Janissa Sims on 26 Dec 2023
Pam, I am very sorry for the service you received. This is not our normal practice. I will coach to make sure all employees know how to properly treat all guests. Since you did go through a 3rd party, we would not been able to change the nights of stay. You would have been directed back to the source of booking as we cannot change that booking. I would love you for you to give us another try as you said you have stayed here before and have had no issues. I will personally see to it that these issues will not be an issue anymore. Comfort Suites Team

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Janissa Sims on 26 Dec 2023
Thank you for staying with us during the Holiday Seasons, we hope to see you again in the near future.

6/10 Okay

Jakorian DJ

Stayed 2 nights in Dec 2023
Response from Janissa Sims on 26 Dec 2023
Thank you for staying with us during the Holiday Seasons, we hope to see you again in the near future.

10/10 Excellent

Dianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here every year for my grandmas birthday
Stayed 2 nights in Oct 2023
Response from Janissa Sims on 6 Nov 2023
This is great! Happy Birthday Grandma!!

10/10 Excellent

Gladys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!
Stayed 1 night in Sep 2023
Response from Janissa Sims on 2 Oct 2023
Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as a Choice member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean, the employees were very nice and welcoming.
Stayed 2 nights in Sep 2023
Response from Janissa Sims on 2 Oct 2023
Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as a Choice member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ataff. Great Room. Really nice pool!!!
Stayed 1 night in Sep 2023
Response from Janissa Sims on 2 Oct 2023
Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as a Choice member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Brittany

Stayed 1 night in Aug 2023
Response from Janissa Sims on 2 Oct 2023
Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as a Choice member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

JayLynne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Friendly Staff
Staff was wonderful and very accommodating. We were there for a hiring event with Clean Harbors.
Stayed 1 night in Aug 2023
Response from Janissa Sims on 2 Oct 2023
Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as a Choice member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

8/10 Good

Jo Anne

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Monica at front desk was wonderful. Disappointed that pool closed for two days while we were there
Stayed 2 nights in Jul 2023
Response from Janissa Sims on 2 Oct 2023
Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as a Choice member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient, clean
Stayed 3 nights in Jul 2023

10/10 Excellent

Rebeca

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Staff & service, property conditions & facilities
Everyone is very nice. But the morning staff is amazing!
Stayed 2 nights in Jul 2023

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We were traveling to visit family in Bay City. The room was clean, but did kill one roach crawling on bathroom floor.
Stayed 2 nights in Jul 2023

6/10 Okay

Jorge Luis

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
In life it is more difficult to forget bad experie
check in was amazing, room stinks a weet carpet and when a step the carpet its a little weet, my nightmare was on the breakfast, the girl was so rude and we feel she was a racist girl, she talk so sweet with few american guys,i say this because i saw people from cuba and more latinos and she even say nothing just making a mad face and everithing change when she walk chose to the american people. The egg was swimming on water, no flavor, also I don't see the little cups for the waffle mix and i saw a cup there very close to the wafle machine and i was thinking is for the mix, and she get so mad and she took the cup of my hands and walk away to washed. The most horrible experience in my life also in my daughter life, she saw everything, she even don't want to eat for this, even try the juice or take something else. She don't make us a favor we paid for something and everybody need respect and good treat. for all us the hotel has employers, reviews are very important, staff who check in deserve a raise, cooker deserve get fire period. Imagine all people doesn't back for this lady, and nobody write a review because just decide don't back again. Nice staff making back again, and tell our family about a nice place to stay, racist people or making a face like mad like they don't want you there, you never back even they give you a free night or a week free. I was on vacations beach was super fun people there etc. But this lady was ruin our vacations with this experience.
Stayed 1 night in Jul 2023

6/10 Okay

Colleen

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Not as clean as it once was.
I stayed at this hotel about 3 years ago and this visit was not the same experience. The hotel is not maintained well. The walls have discoloration from touching, there was tiny ants on the night stand and a roach in the bathroom. I will not be returning to this hotel for my next trip.
Stayed 2 nights in Jul 2023

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very helpful and friendly
Stayed 4 nights in Jun 2023

10/10 Excellent

Rebeca

Stayed 2 nights in Jun 2023

10/10 Excellent

Shana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great experience and would definitely stay here again!
Stayed 2 nights in Jun 2023

8/10 Good

Chakerra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay!
Had a very warm welcome from Monique upon arrival. Room was more than expected for spaciousness, cleanliness, ample towels, just enough toiletries, TV has a great picture, mini fridge was helpful since we did have some food to keep cold, parking lot and swimming pool area were also nice and clean. Breakfast- nice variety, and food temps as they should be. This is our first time at a Comfort Suites and we will plan to visit again when passing through this little town.
Stayed 1 night in Jun 2023
Response from Janissa Sims on 13 Jun 2023
Thank you for taking the time to say a few words regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback as a Choice Privileges Platinum member. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Janissa SimsGeneral ManagerComfort Suites

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Janissa Sims on 6 Jun 2023
Thank you for taking time out of your busy day to review our hotel. Your feedback is very valuable and will be using your feedback as training tools so our team will be unstoppable in the future. Happy Traveling, The Comfort Team

10/10 Excellent

Catherine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were great
Stayed 4 nights in May 2023
Response from Janissa Sims on 6 Jun 2023
Thank you for taking time out of your busy day to review our hotel. Your feedback is very valuable and will be using your feedback as training tools so our team will be unstoppable in the future. Happy Traveling, The Comfort Team

10/10 Excellent

Vicki

Stayed 2 nights in Mar 2023
Response from Janissa Sims on 29 Mar 2023
Greetings Vicki,Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback. Your compliments of rating us 10/10 will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Janissa Sims

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, staff was great and central location. Room was large, clean and everything worked.
Stayed 2 nights in Mar 2023
Response from Janissa Sims on 29 Mar 2023
Greetings Linda.Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback.. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Janissa Sims

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Janissa Sims on 29 Mar 2023
Greetings Mary, Thank you for taking the time to review our hotel regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback. Your feedback will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. Your loyalty is important to us. Please visit us again soon!Sincerely,Janissa Sims

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and big room
Stayed 1 night in Mar 2023
Response from Janissa Sims on 29 Mar 2023
Thank you for taking the time to review our hotel regarding your stay.We sincerely appreciate and value your feedback. Compliments like 10/10 is worth sharing as serves as encouragement to the staff. Your loyalty is important to us. Please visit us again soon!Sincerely,Janissa Sims

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT!
Great place to stay! Clean, large rooms and excellent staff.
Stayed 1 night in Feb 2023
Response from Janissa Sims on 29 Mar 2023
Greetings Michael, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites.We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Janissa Sims

6/10 Okay

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location, it was very convient. A few things were not good in the room. The microwave didn't work, the knob in the shower didn't work properly and lamp in the bedroom bulb was out. Breakfast was not good at all, cold.
Stayed 2 nights in Feb 2023
Response from Janissa Sims on 29 Mar 2023
Greetings Norma, Thank you for taking the time to let us know about regarding your recent stay at Comfort Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay. Your satisfaction is important to us. We hope for an opportunity to properly host you in the future.Sincerely,Janissa Sims

10/10 Excellent

MARGUERITE, Eagle River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was clean and easy check in and out
Stayed 1 night in Feb 2023
Response from Janissa Sims on 29 Mar 2023
Dear Marguerite, Thank you for taking the time to let us know about recent stay at Comfort Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay.Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Janissa Sims

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there before and the place always looks good. They do there best to help with social distancing to help and make everyone feel comfortable
Response from melissa on 20 Jan 2023
Greetings Roy, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Comfort Suites, Bay City

10/10 Excellent

Kerstin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
This was a great stay, however we were charged 89 and some change per the hotel receipt and hotels.com charged us 107 on our cc. wheres the bargain of using hotels.com ?
Stayed 1 night in Aug 2022
Response from Janissa Sims on 11 Oct 2022
Dear Kerstin,Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Sincerely,Janissa SimsGeneral ManagerChoice Hotels

10/10 Excellent

Rick

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2022
Response from Janissa Sims on 7 Sept 2022
Thank you for choosing Comfort Suites. We know you have the right to choose and you chose Comfort! Home away from home. We look forward to seeing you againComfort Suites

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Who ever is now managing the place has really done a wonderful job cleaning it up.
Stayed 1 night in Jul 2022
Response from Janissa Sims on 1 Aug 2022
Dear Sarah, Thank you for taking the time to let us know how your stay was in regarding our hotel. Sarah, I have been on this property for the better half of 13 years now. I appreciate you saying it is looking good. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Janissa Sims General Manager

10/10 Excellent

Wynona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
Greeted with a smile and reservationist seemed eager to assist. Gave me a bag with snacks and water. Each time I entered the lobby, I was spoken to.
Stayed 2 nights in Jul 2022
Response from Janissa Sims on 28 Jul 2022
Greetings Wynona, Thank you for taking the time to say a few words regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Janissa Sims General Manager Comfort Suites, Bay City

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Hotel was decent. Breakfast was hot and there was a good variety. Staff was friendly and accommodating. Beds were comfy.
Stayed 6 nights in Jul 2022
Response from Sincerely Comfort Suits on 17 Jul 2022
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Tommy

Stayed 3 nights in Jul 2022

10/10 Excellent

jaime

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022
Response from Janissa Sims on 12 Jul 2022
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Janissa Sims General Manager

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
One wall plug behind the ledge behind the sofa was inoperable. Lamp by the sofa not plugged in and we are old and bending is hard. I have a picture of the ceiling fire alarm missing from the socket for it. When leaving through the lobby the janitor was mopping the lobby and did NOT leave an area dry to walk through. She just kept mopping and did not understand me when I asked her NOT to as I hobbled by with my cane. Husband asked for an accessible room and our room was nice but not accessible. Sitting on the commode in the bathroom was like it was made for children's height. I waited to go to the bathroom when we would leave the hotel. There was only one entrance/exit driveway.
Stayed 2 nights in Jun 2022
Response from Janissa Sims on 12 Jul 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Janissa Sims General Manager

2/10 Terrible

Irma

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jun 2022
Response from Janissa Sims on 12 Jul 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Janissa Sims General Manager

10/10 Excellent

lilia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Janissa Sims on 22 Jun 2022
Dear Lilia Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Janissa Sims General Manager

8/10 Good

Scott

Stayed 1 night in Jun 2022

10/10 Excellent

JOHN, KATY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was in a great location and close to many places to eat.
Stayed 1 night in Jun 2022
Response from Janissa Sims on 10 Jun 2022
Greetings John, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Janissa Sims General Manager Comfort Suites, Bay City

10/10 Excellent

Tommy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice experience
Stayed 1 night in Jun 2022
Response from Janissa Sims on 10 Jun 2022
Greetings Tommy, Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Janissa Sims General Manager Comfort Suites, Bay City

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2022