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"Good location, 10 minutes from airport, 10 minutes from Kuching waterfront and 5 minutes from Aeon Mall, thus easily accessible to most places. However, the hotel did not provide slippers for all 3 nights of our stay, saying that there is no stock and still waiting for a new supply!"

"I admit was my mistake make booking suppose stay on 10th to 12th June but wrong booked on 11th untill 13th. Drop a message to the Hotel and keep calling from morning till afternoon without respond. So seeking Expedia customer service and was a same result that hotel no pick up. So ibforce myself to make one more night booking and few minutes the hotel call me. Ask him whether can be refund or is there any solution to solve. The guy told me will check his boss and get back A.s.a.p. When i reach...

"the receptionists (both morning and night shift) are not friendly at all, treating customers like they just wanna quickly get rid of anyone. the one handling me during check in typed in a few things and pass me the remote control and key without even bothering to inform the room number. the night shift girl was just simply annoyed at me for accidently moving their door stopper and i actually apologised out of courtesy but instead i get a very cold response and she was clearly annoyed. now what...

"safe,easy parking "

"Very nice place for a good price. Would stay again if I’m in the area."

"large space, clean overall except some insects/ ants in the room. can communicate easily with landlords "