Shangri-La Hotels and Resorts in Kuching

"Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further."

"This hotel is ideally located in the centre of the city, it’s located right across 2 famous streets in Kuching. Hotel breakfast is great, rooms are clean and room cleaning is done daily."

"Great breakfast options for the price. They stocked up water bottles and towels on our 2nd day which was nice. The only unpleasant thing was the water pressure is quite low."

"Fantastic hotel in brilliant location. Facilities were excellent and staff lovely especially Sheila in the executive lounge , Harith and Wan. We thoroughly enjoyed our stay and hope to return soon. "

"Has always been my stay when in Kuching "

"Had a lovely time here. Great location near the river and amenities. Friendly staff, comfortable room. Highlight was the chicken rice at breakfast. Delicious. "

"have already stay for quite a few time on each visit to kuching."

"Nice hotel in good location"

"I like the concept of staying in the round room and it’s so special and interesting! I’m also thankful that the staff and boss is very kind and helpful to me. "