Shangri-La Hotels and Resorts in Kuching

"Convenient location in the heart of the city. Within walking distance to the Kuching Waterfront and the usual tourist spots. Hotel staff are generally helpful and friendly. 1 receptionist who weren't so forthcoming with making recommendations, appears a bit clueless and lacking in initiative when I asked what is there to see within walking distance around the hotel. 1 restaurant staff also failed to inform me that an item on the menu was not available and did so only after I have waited nearly 30mins for my food. I think these 2 instances are where further customer training could be enhanced further."

"This hotel is ideally located in the centre of the city, it’s located right across 2 famous streets in Kuching. Hotel breakfast is great, rooms are clean and room cleaning is done daily."

"Fantastic hotel in brilliant location. Facilities were excellent and staff lovely especially Sheila in the executive lounge , Harith and Wan. We thoroughly enjoyed our stay and hope to return soon. "

"Has always been my stay when in Kuching "

"Had a lovely time here. Great location near the river and amenities. Friendly staff, comfortable room. Highlight was the chicken rice at breakfast. Delicious. "

"I have travelled to Kuching many times and stayed at various hotels in this lovely city. I decided to try the the Ranee Suites on a whim. I did not regret that decision. The most stellar part of my visit was the staff. Very polite, well informed and highly responsive! I needed to extend my stay by half a day and although my room was not available, they got me a room and moved my bags in a jiffy. The room I had was huge! It was clean and very comfortable. The lighting was perhaps a little low but it was adequate. There is a need for more electrical outlets as there was only one available which had to be shared with the kettle. An outlet with a USB port next to the bedside works have been handy and perhaps the hotel can consider adding this at sometime. The room came with breakfast which was passable. Choices were quite limited. At the time I had breakfast, 8:30am, the restaurant was not crowded but service was slow. Only 2 staff were present and they were struggling to keep up with all the duties they had. The hotel is very well located right on the Kuching waterfront and is in easy walking distance of many attractions. Overall a really pleasant stay and this has become my favourite hotel in Kuching. "

"have already stay for quite a few time on each visit to kuching."

"Nice hotel in good location"

"My “go to” Hotel in Kuching. Very comfortable 5 night stay. Really lovely staff, excellent breakfast choices and spacious accommodation."