Bathhouse Row Hotels, Hot Springs

"This is the second time we have stayed here. First time was two years ago. The outside of the property has gone downhill since that time. There was an evident lack of maintenance outside, especially out back on the deck. Grass not mowed, railings peeling, a general feel of uncleanliness. The inside was fine as well as the room. There were a bunch of new chairs and cushions stacked outside the front of the building, so maybe a remodel or something is in the works. If so, great. If not, this might be the last time we stay here. The room was clean but the bed was extremely hard and uncomfortable. The front desk clerk who checked us in was not talkative at all. Which is totally fine as the check in went quickly! But was surprised he never mentioned to us about the continental breakfast or check-out time, two things that clerks always mention. "

"The room we were in was dirty. Shower was so bad I would not let my dog bath in it. Paint pealing off the walls and ceiling.this room should not be rented out to anyone till it has a deep clean. The lamp only works if you plug it in for on and unplug to turn it off. Very sad. Room 824. The hot tub only had 3 jets that worked. "

"Great location. Pillows were pretty sad. Avoid rooms near the elevators on higher floors - noise from elevator motors was a problem."

"Omelet station was a hit. Clean rooms and lots of space "

"Was normal hotel breakfast "

"Very clean lovely staff thin walls ha "

"The room was OK it was nice enough that you would be comfortable in it. Now the location was great. You didn't have to fight a lot of traffic to get in and out of your Hotel. Just drive to the light and take a right or left and keep straight either directions lead to all the action."

"Friendly staff but the rooms needed some work. "

"The breakfast was good. Parking was fine. The room was clean. "