2/10 Terrible
Scott
Travelled with partner
6 Apr 2024
Disliked: Cleanliness, property conditions & facilities
After decades of travel for business and pleasure this hotel just took the number one spot on my "never stay there again" list. Arrived Thursday evening and took forever to get checked in. Got into my room and had no heat so more time at the desk for them to get us switched. Staff was apologetic enough about the issues. The tv was a pain trying to locate the NCAA womens games so we went downstairs to ask or see if the game was on. Promptly met by an angry guest who was clearly frustrated at staff, so we quickly went back to our room before things escalated. A little bit later we needed to meet our Door Dash Driver to grab dinner and met several of the local Sheriff deputies who were there to hel p resolve the earlier dispute that had now been going on for over an hour. The next night someone was clearly smoking in the hall or stairwell and that completely filled our room at 10:30pm. Really no option but to deal with it. Next more the smell of weed was very evident as we were leaving. The hotel itself was dirty, dated and in need of some tlc in the form of paint and general maintenance. I reported that the facet in the main lobby bathroom was broken and the girl looked at me like I had three heads. Terrible experience and would not recommend a staying here. I will also be reporting this to Corporate.
Scott
Stayed 2 nights in Apr 2024