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"The check in process and communication from the hotel was really poor. With four young children it was a really awful experience and wouldn't recommend."

"AC doesn’t operate for cool only heat. Hot room. No shower, just a hand held shower head in a small bath. No shower curtain. No water in room."

"Hotel looked much better on pictures. Rooms are in need of renovation, especially the doors and bathrooms. AC / clima system didn’t work properly, the room got very hot in the night and there was no possibly to cool down. The fan was only making a loud noise but there was no air actually coming out. Positive part was that the room was clean and water boiler and a Nespresso machine were available. "

"Breakfast was amazing. Staff were helpful. Parking was easy. Spa was a bonus. "

"Clean and well-equipped, good hot shower, plenty of variety on the breakfast menu. Excellent central location for exploring Vichy. "

"Really enjoyed our stay here. Everyone very kind and helpful. Loved the spa! Did not eat any meals here"

"Just stayed 1 night, good hotel, and location. Clean comfortable. saw nespresso machine in room photo and looked forward to that but there was none. easy to buy coffee at reception."

"Perfecto 👍"

"This was perfect for our overnight stay, I’ve stayed here before when it wasn’t a Kyriad. There’s on site parking and a good Chinese restaurant nearby. Breakfast was good and although there’s no kettle in the room, there are vending machines in the lobby. "