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Reviews of Golden Tulip Troyes

4 out of 5
Golden Tulip Troyes
Route de l'aeroport, RD 619, Barberey-Saint-Sulpice, Aube

Reviews

8.6

Excellent

Rating 10 - Excellent. 400 out of 1001 reviews" "
Rating 8 - Good. 469 out of 1001 reviews" "
Rating 6 - Okay. 99 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 9 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Isabelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Picked this hotel at random and was very pleasantly surprised, bright, clean, welcoming, air conditioned - important for the weather we had (36c) - and great food options that were tasty and fresh. Unusually for France the TV in the room was sensibly sized. Also has a pool, we would have used it, except that would have meant a large amount of unpacking. We only stayed the night on our way up from the Mediterranean to Ypres and would recommend to anyone and would stay again. 10/10
Stayed 1 night in Sep 2023
Response from Chloé on 4 Nov 2023
Dear Michael,We thank you for your excellent review following your stay, and we are happy to read that you enjoyed the clean and air conditioned room, the size of the television, but also the restaurant and the outdoor swimmingpool.We are looking forward to welcoming you again during your next holidays to the South of France.Kind Regards,Chloé.

4/10 Poor

Alan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Response from Chloé on 5 Nov 2023
Cher Alan,Nous vous remercions pour votre séjour au Golden Tulip Troyes.Au plaisir de vous accueillir de nouveau prochainement.Cordialement,Chloé.

10/10 Excellent

Steven

Travelled with family
Liked: Amenities, property conditions & facilities
Staff were really friendly and extremely helpful. Hotel in a quiet but convenient location with good amenities in terms of pool, restaurant and secure parking. An ideal choice for an overnight stopover to and from the holiday resorts in the South. Will definitely be booking again next year!
Stayed 1 night in Sep 2023
Response from Chloé on 23 Sept 2023
Dear Steven,We thank you for your great review following your stay, and we are happy to read that you enjoyed it, especially our friendly and helpful team, but also the swimming pool, the restaurant and our free and secure parking.We will be pleased to welcome you during your next holidays.Kind Regards,Chloé.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
A very comfortable stay, at a reasonable price. Friendly, helpful staff. The hotel is clean and cared for. Quiet. We were only there for a night, as used for travelling on our way home.
Stayed 1 night in Aug 2023
Response from Chloé on 23 Sept 2023
Dear Gary,We are pleased to read that you enjoyed your stay, espacialy the confort of the hotel, but also our friendly team.We will all be happy to welcome you again during your next holidays.Kind Regards,Chloé.

8/10 Good

Darryl

Travelled with family
Liked: Staff & service
Average
Not 4 star international standard. Common areas are ok, rooms are acceptable but basic. Basically this was a Novotel, overall happy enough but not worth a 4 star price tag. A step up from the basic hotel/motels in France…..
Stayed 1 night in Aug 2023
Response from Chloé on 18 Aug 2023
Dear Darryl,We thank your for your review following you stay. I confirm that our hotel correspond to the required criteria of a four stars hotel, but we are sorry if you did not had this impression.We will be interested to know what missed in the room for you.We hope to have another chance to welcome you during another stay.Best Regards,Chloé.

10/10 Excellent

Caroline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little find
Lovely hotel with great pool. Funky decor. Free coffee and juice most of the day!
Stayed 1 night in Jul 2023
Response from Chloé on 20 Sept 2023
Dear Caroline,We are very happy to read that you enjoyed your stay, espacially the swimming pool, the decoration of the hotel but also free drinks available in our lobby.We are looking forward to welcoming you again very soon.Kind Regards,Chloé.

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We used the Golden Tulip as a stopover on our way to Switzerland. It was excellent.
Stayed 1 night in Jun 2023

8/10 Good

Marjan

Stayed 1 night in Apr 2023
Response from Chloé on 27 May 2023
Cher Marjan,Nous vous remercions d'avoir choisi le Golden Tulip durant votre séjour à Troyes.Au plaisir de vous accueillir de nouveau très prochainement.Cordialement,Chloé.

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel gets better every years
Stayed 1 night in Apr 2023

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Great location, near the outlets with friendly and helpful staff. Comfortable room, nice bed and bedding and good shower. We knew we would be late back to the hotel so made a reservation for the restaurant and were very happy with the selection and food standard. It was full too, so it’s obviously a popular choice with guests. It’s also worth paying for the breakfast the next day. Simple offering but everything you need to start the day. I also like that they offer tea and coffee to guests in the Reception area during the day.
Stayed 1 night in Feb 2023

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for families
Amazing hotel. Great for kids. The reception staff were amazing! We had a very short but comfortable stay, ate at the restaurant and had a pleasant stay.
Stayed 1 night in Mar 2023

10/10 Excellent

PRABH AMRIT

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation and very friendly staff.
Stayed 1 night in Feb 2023
Response from Chloé on 4 Apr 2023
Dear Prabh Amrit,We are pleased to read that you enjoyed your stay, especially the room and our team.We are looking forward to welcoming you again very soon.Kind Regards,Chloé.

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. We got their at 10pm with children and when we tried to check-in I realised I’d booked for the wrong month! They found a solution despite being very busy, life savers.
Stayed 1 night in Feb 2023

10/10 Excellent

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in and -out processes and excellent beds
Stayed 1 night in Feb 2023
Response from Chloé on 25 Feb 2023
Dear Ignacio,We are pleased to read that you enjoyed your stay with us.We are looking forward to welcoming you again soon.Best Regards,Chloé.

10/10 Excellent

PRABH AMRIT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value.
Stayed 1 night in Feb 2023
Response from Chloé on 24 Feb 2023
Dear Prabh Amrit,We are happy to read that you enjoyed your stay with us, and we hope to see you again soon.Kind Regards,Chloé.

10/10 Excellent

Glenys

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very good overnight stop en route to the Alps. Also good for access to the Outlet Stores if you have time. Clean, comfortable rooms, pleasant staff, good parking and good food.
Stayed 1 night in Jan 2023
Response from Chloé on 24 Feb 2023
Dear Glenys,We thank you for your review following your stay, on your road to the Alps. We are pleased to read that you enjoyed it, especially the clean and comfortable room, our team, the free parking and the location of the hotel near the outlet shops.We are looking forward to welcoming you again very soon.Kind Regards,Chloé.

8/10 Good

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Chloé on 9 Jan 2023
Dear Kevin,We thank you for choosing Golden Tulip during your stay in Troyes.We are looking forward to welcoming you again very soon.Kind Regards,Chloé.

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
The staff were extremely helpful and friendly and spoke good English. The room was large and immaculate. Bed was a bit too firm but we all slept well. It all looked newly refurbished. The public areas were attractively and recently decorated. Restaurant was good, with a varied menu and a good selection of wines from the region. Excellent hot and cold breakfast in the morning. It was an easy 10 minute drive from the A26, and the hotel was signposted. Will definitely stay here again
Stayed 1 night in Sep 2022

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great out of tow. Stop over
Great hotel out at the airport so remote from a lovely town . Taxi to town 30 Euro each way so quite expensive !
Stayed 1 night in Aug 2022

8/10 Good

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Anthony

Stayed 1 night in Aug 2022

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and stop on the way south
Really nice hotel and great to stay in on the way south - very impressed and perfect overnight stop on our way from the UK. Would return for sure.
Stayed 1 night in Aug 2022
Response from Chloé on 30 Sept 2022
Dear Douglas,We are happy to read that you enjoyed your stay at the Golden Tulip Troyes, on the way to south during your holidays.It will be a pleasure to have you back during another stay.Best Regards,Chloé.

6/10 Okay

Alex

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2022
Response from Chloé on 30 Sept 2022
Cher Alex,Nous vous remercions pour votre séjour.A bientôt.Chloé.

8/10 Good

Ann

Stayed 1 night in Jul 2022
Response from Chloé on 30 Sept 2022
Chère Ann,Nous vous remercions d'avoir choisi le Golden Tulip Troyes durant votre passage à Troyes, et nous espérons vous revoir très prochainement.Cordialement,Chloé.

8/10 Good

Jo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Chloé on 11 Aug 2022
Cher Jo, Nous vous remercions pour votre séjour au Golden Tulip Troyes. Au plaisir de vous accueillir de nouveau très prochainement. Cordialement, Chloé.

10/10 Excellent

Christopher

Stayed 1 night in Jul 2022
Response from Chloé on 11 Aug 2022
Cher Christophe, Nous sommes ravis de lire que vous ayez apprécié votre séjour, et nous espérons vous accueillir de nouveau très prochainement. Cordialement, Chloé

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Chloé on 31 Jul 2022
Dear Alan, We thank you for choosing Golden Tulip during your stay in Troyes. We are looking forward to see you again during your next holidays. Kind Regards, Chloé.

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Chloé on 30 Jul 2022
Dear Alan, We thank you for your choosing the Golden Tulip Troyes during your stay in Troyes. We are looking forward to welcoming you soon. Kind Regards, Chloé.

8/10 Good

R A

Stayed 2 nights in Jun 2022
Response from Chloé on 30 Jul 2022
Cher R A, Nous vous remercions d'avoir choisi le Golden Tulip Troyes durant votre séjour à Troyes, et nous espérons vous revoir très prochainement parmi nous. Cordialement, Chloé.

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Chloé on 30 Jul 2022
Cher Steve, Nous vous remercions pour votre 10/10 suite à votre séjour au Golden Tulip Troyes. Au plaisir de vous revoir lors d'un prochain séjour. Cordialement, Chloé.

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for overnights.
The hotel is good for overnights when returning from the south. Good levels of cleanliness and all staff helpful and friendly. They are currently (June '22) refurbishing the rooms, although very little disturbance is caused. With the massive developments since we last stayed here (30+ years ago), a SatNav is advised to find the place.
Stayed 1 night in Jun 2022
Response from Chloé on 30 Jul 2022
Dear Derek, We thank you for your review after your stay at Golden Tulip Troyes, and we are happy to read that you enjoyed our team and the cleanliness of the hotel. We have now finished our renovation works in the rooms. We will be happy to welcome you again during another stay, so you will be able to discover our new amenities. Best Regards, Chloé.

10/10 Excellent

Anthony

Stayed 1 night in Jun 2022
Response from Chloé on 20 Jun 2022
Cher Anthony, Nous vous remercions d'avoir choisi le Golden Tulip Troyes pour votre séjour à Troyes, et nous espérons vous revoir très prochainement. Cordialement, Chloé.

6/10 Okay

Felicete

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Had to get reception to reset lock on room as key didn’t work on check in . Also TV didn’t work so reception had sort out and got working after resetting tv router
Stayed 1 night in Apr 2022

4/10 Poor

Felicete

Liked: Cleanliness, staff & service, property conditions & facilities
After checking in and hotel was practically empty reception allocated rooms near us with multiple families with small children who ran up and down corridor very noisy !!!
Stayed 1 night in Apr 2022
Response from Chloé on 20 Jun 2022
Dear Felicite, We are sorry to read that you did not fully enjoyed your stay at Golden Tulip Troyes. We are sorry if you were disturbed by other guests during your stay. Our reception team is available 24h/24 in case of issues. Because your comfort and satisfaction is our priority, we are at your entire disposition. We hope to have a chance to welcome you again during another stay. Do not hesitate to ask for a quiet room. Kind Regards, Chloé.

8/10 Good

Verified traveller

Liked: Staff & service
Well situated, easy check in, good breakfast. A bit tired looking and could have been cleaner. Great we could have 2 queen beds, so our kids didn’t have to sleep on a really uncomfortable pull out sofa bed which is often the case in family rooms.
Stayed 1 night in Apr 2022

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from Chloé on 18 Apr 2022
Chère Isabel, Nous vous remercions d'avoir séjourné dans notre établissement, et nous espérons avoir l'occasion de vous revoir très prochainement parmi nous. Cordialement, Chloé.

4/10 Poor

Chloe

Stayed 1 night in Mar 2022
Response from Chloé on 18 Apr 2022
Chère Chloe, Nous vous remercions d'avoir choisi le Golden Tulip Troyes durant votre séjour à Troyes. A bientôt Cordialement, Chloé.

10/10 Excellent

Laura

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2022
Response from Chloé on 20 Mar 2022
Dear Laura, We thank you for your review, and we are delighted to read that you enjoyed your stay with us, especially our team. We will be very happy to welcome you again during another stay. Kind Regards, Chloé.

8/10 Good

Richard

Stayed 1 night in Oct 2021
Response from Chloé on 13 Nov 2021
Cher Richard, Nous vous remercions d'avoir choisi notre hôtel pour votre séjour à Troyes. Nous espérons vous accueillir de nouveau très prochainement. Cordialement, Chloé.

8/10 Good

adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2021

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Comfotable and good value. Super staff. Terrific restaurant.
Stayed 1 night in Aug 2021
Response from Chloé on 21 Sept 2021
Dear Stuart, We thank you for your kind comment, and we are happy to read that you enjoyed your stay with us, especially our team and dinner at the restaurant. We hope to see you again very soon. Best Regards, Chloé.

10/10 Excellent

maria carolina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Chloé on 3 Dec 2020
Chère Maria Carolina, Nous vous remercions d'avoir séjourné dans notre hôtel est nous espérons vous revoir très prochainement parmi nous. Cordialement, Chloé.

10/10 Excellent

NoelM, Wetherby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location as a stop off to split long motorway trip to and from the south. Menu in the restaurant could be wider, especially for vegetarian options which are possible but....
Stayed 1 night in Aug 2020
Response from Chloé on 1 Oct 2020
Dear NoelM, We are happy to read that you enjoyed the location of hotel, on the road of your holidays to the south of France. For your next stay, do not hesitate to ask our restaurant team for the vegetarian dishes. Our Chef could be able to propose different options. We look forward to welcoming you soon during your next holidays in France. Best Regards, Chloé.

8/10 Good

Estelle, UK

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Hotel is ok for a 1 night stop over. We arrived late and left early. Public facilities were good, although we didn’t use them. Reception was excellent, very friendly, quick and efficient. Rooms were good, two very comfortable double beds, not massive, clean but not clean if you know what I mean, Carpet was a bit grubby.
Stayed 1 night in Aug 2020
Response from Chloé on 6 Oct 2020
Dear Estelle, We thank you for your review about your stay with us. We are happy to read that you enjoyed our reception team and facilities. We look forward to welcoming you soon. Best Regards, Chloé.

6/10 Okay

Danny, Netherlands

Travelled with family
Liked: Cleanliness, staff & service
Het hotel heeft 4 sterren en dat zijn er 2 teveel. Kamers gedateerd en ligging op een industriegebied. Zwembad op de foto’s driemaal groter dan in werkelijkheid. Voor ons zeker niet nog een keer.
Stayed 1 night in Aug 2020
Response from Chloé on 30 Sept 2020
Dear Danny, We are sorry to read that your stay was not as you expected. We are currently renovating our rooms. We already renovated our hall, reception and restaurant area, and our standards rooms on the groundfloor. Regarding the swimming pool, we confirm that it is the same as in the pictures, with the same size. Best Regards, Chloé.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all round property. Staff very helpfull rooms clean, food good.
Stayed 1 night in Aug 2020
Response from Chloé on 30 Sept 2020
Dear guest, We thank you for your kind comment your stay. We are delighted to read that you enjoyed our helpfull staff, the restaurant and the room. We look forward to welcoming you very soon. Best Regards, Chloé.

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't think twice.....
Stayed here quite often and each time it seems to get better and better. Despite the Pandemic, we had a very comfortable stay and excellent dinner outside by the pool whilst all the time feeling very safe. Free coffee and juice in the morning was another very pleasant surprise. I suppose it depends how much you pay, but at around 70 Euros plus 21 Euros for dinner, the Tulip is not only top quality but also phenominal value. Thanks from a very satisfied couple of regulars.
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

CANCELLED STAY
We didn't go!!! We informed you that the holiday had been cancelled, please STOP ASKING. We would like our money refunded if you took it ! !
Stayed 1 night in Jul 2020