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Reviews of Hotel Dixon

4 out of 5
Hotel Dixon
Švermova 32, Banska Bystrica

Reviews

6.8
Rating 10 - Excellent. 8 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 12 out of 38 reviews" "
Rating 4 - Poor. 6 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

7.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Do not trust the four stars.
Upon arrival we learned that spa water was cold because the nearby lake was open for swimming. Not what the voucher promised. 15 minutes’ waiting for hot water for tea during breakfast did not improve our mood either.
Stayed 1 night in Jul 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
First let me say I stay in hotels all over the world frequently and different countries have different standards. Front desk staff was great for check in and check out. Room was large and clean even if dated. Tennis tournament going on next door but was enjoyable to watch from balcony. Breakfast coffee was very good, but food options were very limited. Seemed to be low season there as everything was closed or on limited hrs. If restaurant didn't have customers, they just closed. Maid service for room seemed to be every other day as I stayed 3 nights and they cleaned once. I would of preferred a shower instead of a handheld shower head standing in the tub. All in all, staff was great and not a bad stay.

10/10 Excellent

Lukasz

Stayed 1 night in Mar 2023

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good service and communication
Stayed 1 night in Mar 2023

8/10 Good

Jan

Stayed 1 night in Jan 2023

2/10 Terrible

Vít

Stayed 2 nights in Oct 2022

4/10 Poor

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay
Rooms are not as advertised. As soon as we checked in we were told that the information is incorrrect and no rooms have air conditioning. We only booked this hotel to get air conditioning. Staff on reception unhelpful and miserable. Room was clean on the surface but when we moved a unit to plug in the iron the amount of dust was disgusting. We are also confident we have got head lice from the bed. On check in we asked to check out later and were told till 12pm was ok. At 11am the next morning they called the room to say we must come pay now as they were closing the accounts for the day. This was not mentioned before. Overall an appealing stay. Do not stay here.
Stayed 1 night in Aug 2018

4/10 Poor

Valery, Ukraine

Disliked: Room comfort
Way to the room we got without elevator with some stairs, wasn’t baby net , Toilet bowl not attached to the floor . In the corridor near the room the carpet was dirty. Construction garbage was outside, laundry linen drying on the railing near. Bars and restaurant was good.
Stayed 2 nights in Jul 2018

4/10 Poor

Eitan

Disliked: Staff & service, property conditions & facilities, room comfort
Dixon hotel for groups but is not suitable for ind
An old hotel hosts groups and conferences but is not suitable for individuals. We booked a room with air conditioning and a balcony. According to the receptionist, we received an upgraded room (without air conditioning and without a balcony) ?? The furniture in the room is worn out. 3 lamps were without bulbs and despite special attention, no light bulbs were installed. In the bathroom there is no shower and shower while standing in the bathtub. From the handle of the shower head there are splashes in all directions and because of the lack of any protection the bathroom was flooded after every use of the shower The room was not clogged with noise from the outside and the tennis court next to the hotel was shaking late into the night. Late at night there was a continuous noise of several hours. A group of guests at the hotel for a business conference held a party in a nearby room. There is no telephone or any means to call the reception.
Stayed 2 nights in Jun 2017

8/10 Good

Jacques

Travelled with family
Liked: Cleanliness, staff & service
Hotel zeker proper en ruime kamer, en we kregen aparte bedden zoals gevraagd. Kraan van bad was oud en werkte niet goed.
Stayed 1 night in Aug 2023

2/10 Terrible

Jinsuk

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 형편없는 숙소 입니다
Stayed 1 night in Jun 2022

10/10 Excellent

Veronika

Stayed 1 night in Apr 2022

4/10 Poor

Benedikt

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viel zu teuer für den Preis. Kaltes Schwimmbad , billiges Frühstück
Stayed 4 nights in Oct 2021

8/10 Good

Marek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

6/10 Okay

Patrycja

Stayed 1 night in Aug 2021

6/10 Okay

Jaroslav

Travelled with family
Disliked: Staff & service
Jaro B.
Hotel je zastaralý, děti se těšily na bazén, který byl vypuštěný, no potom nám byl umožněn vstup do mini sauny a do vířivky. Snídaně byla ok, jen v sobotu od 8:00 i když na vstupu do restaurace bylo napsáno 7:30. I tak v 8:00 nebyla káva, džus, protože nebyla doplněna voda. Jinak Snídaně OK, děti byly spokojené. Víc jak jednu noc bych v hotelu s dětmi nezůstal. Pokoj tichý a čistý, na přespání vyhovuje.
Stayed 1 night in Aug 2021

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Stayed 10 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2019
Response from team hotel Dixon on 9 Aug 2019
Thank you for your review and visit.

6/10 Okay

Verified traveller

Zweckmässig für die Biathlon Weltmeisterschaften welche in Brezno Osrblie stattfanden
Stayed 4 nights in Jan 2019
Response from Hotel Dixon, marketing on 8 Feb 2019
Vielen Dank für Ihre Bewertung.

8/10 Good

Beata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019
Response from Hotel Dixon, Marketing department on 23 Jan 2019
Dear guest, Thank you for your rating. :)

8/10 Good

Frederic

Liked: Staff & service
Perfect if you are not a princess
Its ok, people are very nice but walls are very thin and bathroom isnvery basic but overall excellent for the price...
Stayed 1 night in Jan 2019
Response from Hotel Dixon, marketing on 23 Jan 2019
Dear guest, Thank you for your review. We appreciate your feedback. Kind regards, Hotel Dixon, marketing department

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotell Dixon
Under all kritik.Åk inte dit
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spokojnosť
Bola som spokojná
Stayed 2 nights in Jul 2018

6/10 Okay

Verified traveller

アパートメントはエアコンなしです
旧市街地観光で２泊した。市街から離れたスポーツリゾート宿泊施設だがhotels.comではエアコン付きとのことでタクシー代が嵩むが予約。しかしチェックイン時にもめた。「エアコンはスイートルームにしかないので予約シートにはエアコンありとは書いていない。基台の勘違いである云々」との言い分でしたが、小生の予約ページを見せたら「これはひどい間違いだ！」と絶句してました。ゲストに迷惑かけて申し訳ない。本日はスイート満室なので翌日ならば無償で部屋を替えますと申し出てくださいました。幸い猛暑が一段落し涼しくなったので安い部屋に留まりましたが猛暑が続いていたら熱中症になったかもしれません。なお旧市街までタクシー3ユーロ、駅まで4.2ユーロで余計な出費。 しかしテニスコートやプールなど楽しい宿です。スタッフは真面目。朝食は可もなく不可もなく並である。
Stayed 2 nights in Jun 2018

8/10 Good

Stanislav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bolo by vhodné pokosiť trávu, spraviť poriadok medzi budovou hotela a kurtmi. Výhľad z okna na burinu nie je najpríjemnejší. - izba č. 411
Stayed 1 night in Jun 2018

6/10 Okay

Josef

Liked: Cleanliness, room comfort
Stayed 1 night in May 2018

6/10 Okay

Petra

Liked: Cleanliness, room comfort

6/10 Okay

Maria

Liked: Cleanliness
Ok for one night
Ok hotel for one night. Not bad but nothing special. Boring breakfast, especially for me that's vegetarian.

6/10 Okay

Roman, AUSTRIA

Disliked: Property conditions & facilities, room comfort
Hält nicht was es verspricht...
Die Zimmer sind abgewohnt und hatten nichts mit den Fotos beim Buchen gemein. Meine Familie und ich können über viele Kleinigkeiten hinwegsehen, daher war der Aufenthalt für uns ok, nochmals buchen würde ich aber hundertprozentig nicht! Türen schließen nicht, der Fernseher hat keinen Empfang, der Brausekopf hat in alle Richtungen gleichzeitig gesprüht, der inkludierte Wellnessbereich ist zu den Öffnungszeiten auch geschlossen... Nun aber zum Positiven: Das Frühstück war gut, das WLAN war überraschend schnell (zur Freude der Kinder) und die angrenzende Bowling-Pizzeria war sehr gemütlich und deren Personal sympatisch und zuvorkommend. Die Lage des Hotels ist in Sachen Ruhe sehr gut, kein Straßen- oder Partylärm stört den Schlaf. Der Gesamteindruck hinterläßt einen fahlen Geschmack...wir haben in keiner Sekunde das Gefühl gehabt, in einem 4 Sterne Hotel zu sein. Eine Woche zuvor waren wir in Valencia in einem Hotel der gleichen Kategorie, welches in jedem Belangen haushoch überlegen war...
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Bra hotell!
Bra hotell nära stan med mycket aktiviteter. Bra service.. dock hade de glömt handduk. Men bra generellt.
Stayed 1 night in Aug 2017

4/10 Poor

Haviva

Disliked: Staff & service, room comfort
לא מומלץ. מבקשת את כספי בחזרה
הגענו למלון שאינו מצדיק 4*. חדר בקומה ראשונה פונה לבי״ס לטניס שהדפיקות על המשטח לא הפסיקו שעות מחלון אחד והחלון השני לגג מיבנה צמוד שממנו היתה גישה לחדר אם רצית. חדר אוכל לא נקי. המלצר ניער את המפות המלוכלכות וחזיר לשולחן. אוכל דל ביותר!!
Stayed 1 night in May 2017

4/10 Poor

Pavel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nedoporucuji k odpocinku, spise pro skoleni
Pozitivni stranka velikost pokoje,ochota na recepci, dobra kuchyne, kvalitni masaze.Negativni stranka cistota pokoje,tmavy-naproti je hned prvni budova hotelu,hotelovy bazen + wellnes + masaze jsou k dispozici az od 16 hod.TV-SAT nefunkcni, bez minibaru.Nedoporucuji tento pokoj k dovolene spise k ruznym pracovnim schuzkam.

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cistota a dobra dostupnost
Mili zamestnanci, skvele napojenie na dialnicu a pritom kusok do mesta. Ochotni pripravit veceru aj na zaverecnu, co mi pri vecernych presunoch velmi vyhovuje. Odporucam :)

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort