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"Clean staff is very good."

"Very nice ! Highly recommend "

"Excellent"

"Hotel necessita urgentemente remodelação total, muito antigo, quarto sem comodidades adequadas , nem água de cortesia , atendimento péssimo, deixaram os locais entrarem nos quartos e o nosso disseram que não estava pronto Péssimo café da manhã e jantar horrível sem categoria e atenção No máximo 2 estrelas de categoria A única vantagem é que fica dentro da muralha Almeida e tem estacionamento "

"Lovely friendly staff, and nice hotel in good order. Unfortunately the walls to our room were paper thin, the guest next door put the tv or radio on at 2.00 am, so loud it may have well been on in my room! Luckily a bang on the wall had the desired effect. "

"Lovely hotel right in the middle of medieval Cuidad Rodrigo. Perfectly located, fantastic, friendly and helpful staff and a great breakfast. Our only negative was that the view from our room was a wall and it was a bit tired."

"We chose this for an overnight stop, with our pet furry friend, on our way from Santander to Portuguese Silver Coast. Pet friendly and self-catering appealed to us. The communication and the welcome to the lovely property, from Sandra, was exceptional. She went out of her way to show us the accommodation and walk us through the pretty village to the local restaurant, telling us a little about the place as we went. The property is immaculate and very cosy with everything you need for a short stay. We would have happily stayed longer and will certainly visit again. The staff at the restaurant were lovely too and the food was excellent and worth the little extra we paid. It's not the cheapest Portuguese restaurant but quite a surprising find in such a small village. We can recommend the steak and the bacalhau. We were very happy with our stay and will return there on our homeward journey. Thank you for the kindness and the welcome we received. "

"This is a great hotel in an antique Palacio. Our bed room was very impressive with 3 feet stone walls and a private balcony on Plaza Mayor. I recommend this hotel for its charm and authenticity."

"I recently stayed at this hotel and, unfortunately, it wasn’t the most comfortable experience. The room itself was just okay—basic but functional. However, it didn’t feel very clean. There was an awful smell in the room that never went away. There were visible marks on the walls, a stale smell, and the bathroom could definitely use a more thorough scrubbing. What really put me off, though, was the general atmosphere. Some of the other guests seemed… off. A few were lingering in the hallways at odd hours, and there were loud conversations late at night right outside my room. I didn’t feel unsafe, exactly, but I didn’t feel totally relaxed either. The staff was polite but not particularly attentive. I wouldn’t say this is the worst place I’ve ever stayed, but I probably wouldn’t return unless there were major improvements in both cleanliness and guest screening."