Terrace/patio

Reviews of Loft 21 Apartment Romklao

2.5 out of 5
Loft 21 Apartment Romklao
44 Soi Romklao 21, Romklao Road, Bangkok

Reviews

5.8
Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 0 out of 6 reviews" "
Rating 6 - Okay. 3 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 1 out of 6 reviews" "

6.0/10

Cleanliness

5.0/10

Staff & service

5.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

6/10 Okay

Tony

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Basic but clean, no where to eat near by
This is a budget place, no facilities, only place to get food is 711 and street stall, told me taxi from airport was 100 but but no way can you get a driver to take you for that. Rooms clean and comfy bed but very basic. I suggest paying a bit more and getting a place that includes free transfer and better facilities
Stayed 1 night in Jan 2023

4/10 Poor

Verified traveller

Disliked: Staff & service
very disappointed
Room was okay, functional, no-frill but okay for 1 night. Not soundproof, I could hear what was going on in the hallway for next door. one specification for this hotel and why I booked there was : free airport shuttle''. But in fact there was no shuttle. Before arrival, I try to message many time the hotel regarding transport and no answer. I try to call as well and no answer. Before the place is not easy to find, my cab driver to to call and no answer. I arrived there and no one can speak English as mentioned on site. We managed to do check in with google translate. I asked again regarding airport shuttle. I showed the ''free airport shuttle'' specification as advertised and end up with negative answer from ''front desk''. the only thing they could do is ''call'' a taxi and customer pay for it. With how much I spent in taxi fees, I could have way better and nicer room.
Stayed 1 night in Jan 2023

6/10 Okay

Phakhaphon

Stayed 1 night in Oct 2019

10/10 Excellent

yoshinori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from God on 6 Jun 2019
Thank you very much

2/10 Terrible

taka, 日本千葉県

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
正直ホテルの体をなしていないと思う。
予約をとったのにとれていない。 常駐しているスタッフがおらず、壁に記載されている携帯電話に電話をすると、20分後に、スタッフと名乗る人が来て、チェックインは、道路で行う。 タイ国政府のホテルの営業許可証がない。 予約をとったが、空室がないため、最終的に倉庫に宿泊されられる。
Stayed 1 night in Jan 2018
Response from Pong on 31 Jan 2018
we will improve our service. Best regards, Pong