Exterior

Reviews of Boss Suites Nana Hotel

4 out of 5
Boss Suites Nana Hotel
40,42 Sukhumvit Soi 4 Sukhumvit Road, Klongtoey, Bangkok, Bangkok

Reviews

6.6
Rating 10 - Excellent. 147 out of 915 reviews" "
Rating 8 - Good. 302 out of 915 reviews" "
Rating 6 - Okay. 233 out of 915 reviews" "
Rating 4 - Poor. 132 out of 915 reviews" "
Rating 2 - Terrible. 101 out of 915 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

5.8/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Edmund J

Travelled with partner
Liked: Cleanliness, staff & service
Location excellent. Quiet street but close walking distance to restaurants, bars and entertainment venues. Older hotel but spacious and clean rooms. Staff were very obliging.
Stayed 3 nights in Feb 2024

4/10 Poor

Jiale, Francis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and no renovation to the hotel. Seems a very prosperous place at one time but no upkeep. Aircon not cold and have to complain. Bathroom and beds not clean. For the price, I guess is no choice.
Stayed 3 nights in Feb 2024

8/10 Good

Micheal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location at the quite end of soi 4 but only 5 minutes walk Good staff will stay again
Stayed 3 nights in Dec 2023

2/10 Terrible

Jiwan

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Therebis nothing unique or anything particularly nice about this hotel. Its has probably seen its good days some time ago. I is now run down and in need of a lot of renovation. Would not stay in this hotel and in such a poor condition.
Stayed 13 nights in Dec 2023

2/10 Terrible

Dale

Travelled with family
Nothing
Stayed 5 nights in Nov 2023

6/10 Okay

Justin

Overpriced in my opinion, but you pay more in this area for some reason - too sleazy for me. Room was OK, let down by faulty window which let in a/c noise, and a poor bathroom, with low water pressure. Breakfast was disappointing - nothing on the Pinnacle Lumphini, which was cheaper.
Stayed 1 night in Nov 2023

10/10 Excellent

Selvadurai

Liked: Cleanliness, staff & service, property conditions & facilities
I have had a great experience staying here at this hotel. Wonderful staff are always welcoming with pleasant vibes. I wish I had stayed longer. Thank you all.
Stayed 1 night in Oct 2023

6/10 Okay

daniel

Liked: Cleanliness
Close to everything
Stayed 2 nights in Oct 2023

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Enjoyed my stay at Boss Suites Nana Plaza good service great breakfast excellent staff I will be booking again with Boss Suites Nana Hotel for my November stay.
Stayed 3 nights in Apr 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet room. Friendly staff.
Stayed 4 nights in Aug 2022

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2020

2/10 Terrible

Mark

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Old and rundown
Wow this hotel 10yrs ago was great now room was very old lots of fixtures old broken moldy if they would just spend two hours on each room the place would be so much better I was almost scared to go in the garage it's like a dump Zone
Stayed 2 nights in Feb 2020

8/10 Good

JB, Vientiane, Laos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was nice and comfortable. Staff was good. Hotel was good. Location OK.
Stayed 2 nights in Feb 2020
Response from Rakesh on 3 Mar 2020
Thank you for staying with us, and we look forward to another chance to serve you.

2/10 Terrible

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was close to eateries Didn’t like the condition of the rooms. Taps loose . Very outdated. Needs a good makeover. Breakfast was horrible, no bacon, just ham in water, cold fried eggs. Most if the food was for asians. I had toast and jam. Was the only thing I would eat.
Stayed 3 nights in Jan 2020
Response from Rakesh on 3 Mar 2020
Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

4/10 Poor

Marc

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth the money.
Paid 40 for my single room. Relative to other options in area it was not worth it. Many bugs in bathroom. Shower was falling apart. Th eww place is very run down. I would pay 15 or 20 dollars at most. Service was average. Location is ok. Its quiet. Lots of entertainment in area. Be aware the area is a red light area.
Stayed 1 night in Jan 2020
Response from Rakesh on 3 Feb 2020
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Staff were friendly, but did not really understand English.
Stayed 3 nights in Jan 2020
Response from Rakesh on 3 Feb 2020
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

4/10 Poor

Verified traveller

Stayed 5 nights in Dec 2019
Response from Rakesh on 3 Feb 2020
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

6/10 Okay

James

Liked: Room comfort
Disliked: Property conditions & facilities
I used to like this hotel but over the last three years it’s gone downhill. Lots of peeling paint and maintenance issues. Horrible WiFi even the breakfast has gone downhill not really worth getting many better places close by. Can’t say I’d recommend staying here.
Stayed 7 nights in Jan 2020
Response from Rakesh on 3 Feb 2020
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Dirty and run down but hey we have to seriously consider the price which represents decent value. The impressive photos of the lobby in reality sofas required deep cleaning and it goes downhill from there. The location is about 4 blocks past the decent area and into inner city.
Stayed 3 nights in Jan 2020
Response from Rakesh on 3 Feb 2020
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

8/10 Good

Dan, Samui

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Location is great. rooms are large and comfortable - though not luxurius. The Doormen and staff are always very nice. Of note: the mini-bar is well stocked and has convenience store prices - not mad mark-ups. I appreciate this a lot.
Stayed 1 night in Jan 2020
Response from Rakesh on 3 Feb 2020
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

6/10 Okay

Dr.C.D.Williams, New York

Business traveller
Disliked: Cleanliness
Dirty sheets and blankets were soiled and had ciggarette burns in them, creatures living under the mattress!!!
Stayed 6 nights in Nov 2019
Response from Rakesh on 28 Dec 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
Just stay away.
I thought I stayed at some truly terrible places but this is the top. The King of Bad. No one cares at this place it is that bad. Plus it is a long walk to NaNa and Sukhumvit and the BTS. Hotels.com stop selling this hotel unless you have no standards.
Stayed 2 nights in Dec 2019
Response from Rakesh on 28 Dec 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

2/10 Terrible

VincentC, Washington DC

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The hotel along with its staff members are just terrible. They charge you with things that you didn’t even consume. You get 1 bottle of water and then you have to pay 40 baht for the rest of the day. Hotel rooms are covered with roaches. Yes - ROACHES. Simply a horrible place to stay at. Staffs are terrible, did I say? I WILL NEVER STAY or RECOMMEND Boss Suites Nana to anyone. Again, DO NOT STAY HERE or you will live to regret.
Stayed 9 nights in Dec 2019
Response from Rakesh on 28 Dec 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

6/10 Okay

M.S., Surrey Canada

Travelled with partner
Liked: Staff & service, amenities
The property is situated centrally and easy to get around, nice pool, staff was friendly and helpful. The rooms are outdated and the bathroom is in poor condition caulking in the bathroom has mould on it.
Stayed 2 nights in Dec 2019
Response from Rakesh on 10 Dec 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

2/10 Terrible

LLORD

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Rakesh on 9 Dec 2019
Sorry for any inconvenience. We will try our best to provide you best facilities on your next visit.

2/10 Terrible

Georgie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Hotel is quiet and peaceful. Staff are helpful. It is good for guests looking for some peaceful short stay alone. But location is too far from main road. Most taxis and tuk-tuks are not willing to drive into hotel after 8 pm. Private hired car parked outside hotel charges high payments and not doing proper job. Driver does not drive to destination as promised. Hotel management does nothing to stop this kind of extortion of hotel guests. Beware ! Breakfast is too simple and very limited; needs improvement.
Stayed 3 nights in Nov 2019
Response from Rakesh on 5 Dec 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
there were cockroaches In room a nd condition of room was not as it was advertised on Expedia Posted pictures were probably taken when Hotel was built certainly not recent
Stayed 6 nights in Nov 2019
Response from Rakesh on 5 Dec 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2019
Response from Rakesh on 29 Nov 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2019
Response from Rakesh on 29 Nov 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

6/10 Okay

Rjs, Edmt

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Switched rooms as one was unacceptable Another person was doing same thing - maintenance is becoming an issue
Stayed 1 night in Nov 2019
Response from Rakesh on 21 Nov 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great 999999999999999999999999999999999
Stayed 1 night in Nov 2019
Response from Rakesh on 21 Nov 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Rakesh on 16 Nov 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is not the same as in picture. Old and I ahve coach roaches in my room. Cleaning staff was pretty decent but the front desk has horrible service
Stayed 9 nights in Oct 2019
Response from Rakesh on 16 Nov 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff right from the receptionist to the cleaners we're exceptional the rooms are really tired and the bathroom and shower are really bad quality. Spend a good amount of time and money on these it would be top notch
Stayed 3 nights in Nov 2019
Response from Rakesh on 16 Nov 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Needs maintenance in most areas mainly bathroom, also it’s a bit far away from bars restaurants so helpful if they could encourage customers to eat drink in hotel by having happy hour
Stayed 1 night in Nov 2019
Response from Rakesh on 11 Nov 2019
Thank You

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old property no maintenance no hot water at times.. Staff very helpful .. air conditioning not great Rooms not well cleaned
Stayed 2 nights in Nov 2019
Response from Rakesh on 11 Nov 2019
Thank you.

10/10 Excellent

Verified traveller

Stayed 6 nights in Oct 2019
Response from Rakesh on 11 Nov 2019
Thank you

2/10 Terrible

Quincy, Lansing

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Location, but the hotel had several roaches in both tooms
Stayed 1 night in Oct 2019
Response from Boss Suites Nana on 1 Nov 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They post fake pictures on the Internet the minute you check into the room it’s old smelly moldy terrible condition staff is incompetent they don’t speak a word of English breakfast is served from the previous day with fly and bug infested the whole hotel should be burned to the ground with management maintaining it or trying to maintain a dump Do not go there stay away stay away dangerous hotel
Stayed 3 nights in Oct 2019
Response from Rakesh on 24 Oct 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

2/10 Terrible

EmmanuelOndrick

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Maybe there was 5 staff workers who cared about the property. The roaches in my bedroom was about 15 or 20 when I walked in my room . I took the good deal and I have no idea how this place rated 3.5 stars. I ended up upgrading and I should had just left and went to another hotel. The next night had to move out because the AC was leaking and mold in the bathrooms . No one must not check any of the housekeeping the towels smelled for what you paid it was not good. There was a bug that sat in the foyer of the 4th floor elevator for 3 days . I actually have videos of this stuff. Horrible and truthfully I think the pictures must had been many years ago that is posted on Expedia. I’ll look for posting the pictures. I added the breakfast to my room charge when I originally book this hotel. Went one time and had a mini hot dog and a couple fried potatoes . If you can live with mold and roaches this is your place. Lots of India people that were nice but the smells coming from the rooms not pLeasing for me. Building B was the roaches and building A I didn’t see any except in the elevator foyer which sat there for 3 days . This place needs serious improvement from management and staff to refurbishing the property. I would give it a half star fro the 5 employees who seemed sincere.
Stayed 3 nights in Oct 2019
Response from Rakesh on 24 Oct 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2019
Response from Rakesh on 24 Oct 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

6/10 Okay

Martin

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 3 nights in Oct 2019
Response from Rakesh on 18 Oct 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

8/10 Good

S.Paulson, Santa Clarita, California USA

Liked: Cleanliness, staff & service, amenities
Staff was helpful and friendly. The location is excellent and overall the facility is nice but the room I stayed in needed updating
Stayed 5 nights in Sep 2019
Response from Rakesh on 18 Oct 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2019
Response from Rakesh on 9 Oct 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated

6/10 Okay

Verified traveller

Stayed 6 nights in Apr 2019
Response from Rakesh on 9 Oct 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the staff is very very friendly but the location and environment is not family friendly. if u have children, i would not recommend this place. the location s wa way toi inconvenient. u will never find the hotel unless you take a tuk tuk or make arrangment with the hotel which i dont recommend as waste of money
Stayed 4 nights in Sep 2019
Response from Rakesh on 9 Oct 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated

2/10 Terrible

Z, Seattle

Liked: Staff & service, amenities
Disliked: Cleanliness
This has been the worst hotel experience in my life, without a doubt. I booked this hotel for one night because Airbnb cancelled last minute, it was cheap and at a decent location. I ended up trying three rooms in one night, so keep on reading.. When I got there everything was good enough, friendly staff, quick service. Got to my first room with the concierge and as soon as we entered there were a handful of large bugs walking all over the floor. 'Ok, I've been to motel 6s before. I just need to ask for a new room.' As I was thinking of a way to ask for the new room, the concierge on his own suggested the room next door. Good on him. Second room looks much better on first look, no bugs and seems clean. I was happy and went to bed as soon as I could. Then while laying in bed I started itching at any exposed part of my body. It was a nightmare come true. I tripple checked for any spiders or mosquitoes, but nothing was there. The only answer could be.... bedbugs!! At this point I was shocked. I would be outraged if a hostel had bedbugs let alone something labeling itself as a "hotel'. So I went down to recepcion and asked for a new room. The staff working there didn't seemed surprised at all. They did give me a new room and the third room was good enough. Had random hairs in the bathroom and on the bed, but at this point not having bugs on the bed was a relief.. I stayed one night and booked a hotel next door for the next day for only $10 more. Well worth it.
Stayed 1 night in Sep 2019

2/10 Terrible

Syed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgutsing! dirty hotel
Rude staff and disgusting. Toilet was full of black mould and things were broken. Crack on the wall. Stay away from this hotel.
Stayed 6 nights in Jun 2019
Response from Rakesh on 24 Sept 2019
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. If it is convenient, I would like to discuss your experience further, so that I might learn more about how to improve our property and service for you and our other guests.

10/10 Excellent

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Sep 2019
Response from Rakesh on 24 Sept 2019
Thank you very much for taking the time to review our property. It's always heartwarming to hear that our hotel was appreciated.