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"When we got checked in, the toilet wasn’t flushing, the phone isn’t working, when we locked the door because we have to go out, they said they have no key that works. We rented 2 rooms good for 6 each but they only gave us 2 cups. When we ate out, the manager had a bad attitude toward us. The staffs are trying their best to help us but their boss is terrible. There’s oveall problem with the system."

"😉"

"The breakfast is great, friendly staff, and very accessible to the mall. I like the amenities such as the pool, pool bar, gym, and restaurant/bar/coffee areas. Very noisy and irritating vibrating sound from the room next door due to maintenance/repairs. Got transferred to another room/floor next to housekeeping room - irritating also due to constant door closing/opening, so back to the same problem. Staff needs training to at least upgrade to a better room, discount to bar, etc. when inconvenience happens."

"Very old and outdated. If you want to borrow an iron, they charge 100 pesos. Can’t turn on the faucet for hot water. We tried to check out before 8am and the person on duty was sleeping in sofa in the waiting area. "

"i like this hotel coz of their spacious parking area. it's safe too."

"Great hotel and great staff"

"Avenue Suites is our favorite hotel in Bacolod - we stay here every time. It has everything we need, good quality throughout, good value, great location, and a very nice coffee shop/restaurant off the lobby. Great staff."

"Clean and very accommodating staff"

"Clean room. Newly renovated. Walking distance to shops. "