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"Good parking, clean hotel "

"All very good, went for my birthday and they even gave me some chocolates from Butlers."

"Another example of a hotel that's more than happy to take your money but not provide a service or facility to match the fee/charge. Don't get me wrong - I wholly appreciate that it's a 3 star hotel - I am not expecting 5 star standards or service. However, regardless of the star rating, the very least a hotel should be providing is somewhere clean, well maintained and staff who show some semblance of friendliness towards guests. Whilst check in and check out were not terrible - I certainly did not feel 'welcomed' on check in or 'appreciated' on check out. For a 3 star - the bedroom was very spacious - but very, very dated. But the lack of details was dreadful - storage shelves far too high, dirty plug sockets, in the en-suite - it was full of "screw holes" not filled in, a hand dryer that doesn't work (so just remove it) - the shower head was far too close to the wall. The room just needs to be updated and cleaned properly. The canopy out the back is littered with holes - just remove it. Listen, the above may sound "small" (to some people) - but I am tried of businesses not doing what they are supposed to. Their websites are laden with superlatives - but then in reality - I rarely see them. If you say you're going to do "A, B & C" - or that you are "A, B & C" - then do what you say. But stop under delivering and over charging - it's so insulting to a paying guest."

"Room we received did not look like the pictures I booked online. We booked a deluxe room with a king bed which had a bath and shower in the room , however when we arrived we had been given a WC accessible room with no bath. This was extremely disappointing as we felt we paid quite a lot of money for this room and did not get what we expected."

"The bar was good but slightly expensive. The spa is lovely but there could be more loungers and amenities there. "

"no gym. "

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"Clean and comfortable bedroom Staff excellent"

"Amazing location and beautiful scenery"