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Shah Palace Luxury Museum Hotel

4.0 star property
Hotel with free breakfast, steps from Baku City Circuit
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Shah Palace Luxury Museum Hotel

Interior
Exterior
Restaurant
Point of interest
Front of property

Reviews

8.4 out of 10

Very good

Popular amenities

7.8 out of 10
Guests liked the amenities.
  • Restaurant
  • Bar
    Bar
  • Gym
    Gym
  • Spa
    Spa
  • Breakfast included
    Breakfast included
  • Room service
    Room service
The price is NZ$169
includes taxes & fees
20 Oct - 21 Oct
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Room options

Available filters for rooms
Showing 3 of 9 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
TV
Premium bedding
Hairdryer
Private bathroom
Bathrobes
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Boyuk Qala Street 47, Baku, AZ1000

What's nearby

  • Baku City Circuit - 1 min walk
  • Maiden's Tower - 3 min walk
  • Palace of the Shirvan Shahs - 6 min walk
  • Fountain Square - 8 min walk
  • Azerbaijan Carpet Museum - 15 min walk

Getting around

  • Icherisheher - 8 min walk
  • Baku (GYD-Heydar Aliyev Intl.) - 32 min drive

Restaurants

  • ‪Starbucks - ‬6 min walk
  • ‪Cup Cup Coffee - ‬5 min walk
  • ‪Qaynana - ‬1 min walk
  • ‪Paul - ‬5 min walk
  • ‪Bomond - ‬6 min walk

About this property

Shah Palace Luxury Museum Hotel

Upscale hotel near Baku City Circuit
Located close to Maiden's Tower and Fountain Square, Shah Palace Luxury Museum Hotel provides a free breakfast buffet, a rooftop terrace and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), tour/ticket information and ATM/banking services
  • A 24-hour front desk, a front desk safe and coworking spaces
  • Concierge services, smoke-free property and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Shah Palace Luxury Museum Hotel include comforts, such as 24-hour room service and premium bedding, in addition to thoughtful touches, such as air conditioning and dressing gowns.
Extra amenities include:
  • Bathrooms with bidets and baths or showers
  • TVs with digital channels
  • Electric kettles, heating and daily housekeeping

Languages

Azerbaijani, English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (AZN 25 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • 3,767 square feet of conference space
  • Coworking space

Outdoors

  • Rooftop terrace

Spa

  • Massage
  • Spa services
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Minibar

More

  • Air conditioning
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 10 November 2024 to 25 November 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AZN 35.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: AZN 40 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: AZN 25 per night
  • Rollaway bed fee: AZN 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have any lifts
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can contact the property using the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
No pets and no service animals are allowed at this property
Set meals are served in guestrooms only (no menus or public dining)

Property is also known as

Shah Palace Hotel Baku
Shah Palace Hotel
Shah Palace Baku
Shah Palace
Shah Palace
Shah Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Baku
Shah Palace Luxury Museum Hotel Hotel
Shah Palace Luxury Museum Hotel Hotel Baku

Frequently asked questions

Is Shah Palace Luxury Museum Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Shah Palace Luxury Museum Hotel?

As of 26 Sept 2024, prices found for a 1-night stay for 2 adults at Shah Palace Luxury Museum Hotel on 20 Oct 2024 start from NZ$166.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Shah Palace Luxury Museum Hotel?

This hotel doesn't offer parking.

What time is check-in at Shah Palace Luxury Museum Hotel?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Shah Palace Luxury Museum Hotel?

Checkout is at noon.

Does Shah Palace Luxury Museum Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 40 per vehicle applies.

Where is Shah Palace Luxury Museum Hotel located?

Located in Baku Old Town, this hotel is within a 5-minute walk of Baku City Circuit and Maiden's Tower. Palace of the Shirvan Shahs and Fountain Square are also within 10 minutes. Icherisheher is 8 minutes by foot.

Shah Palace Luxury Museum Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 56 out of 119 reviews" "
Rating 8 - Good. 37 out of 119 reviews" "
Rating 6 - Okay. 16 out of 119 reviews" "
Rating 4 - Poor. 6 out of 119 reviews" "
Rating 2 - Terrible. 4 out of 119 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mark

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We were totalling cheated by this property that would not honour our reservation despite Expedia confirming it was a fully paid active reservation. This left us without a place to stay on Grand Prix week and having traveled many thousands of miles. Only after working us up and my wife being in tears did they say that had a room for us, but a three times the price. It was not what we originally paid for either. The WC smelled, the TV was not even connected, the bed was hard as rocks and the view was of a wall. We feel totally cheated. All Expedia did for us was issue a refund so they could quickly say not their problem. Do not trust this hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ciamac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Aaron, Philadelphia

Liked: Staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel lobby with quiet reading area. Room was very comfortable but not huge. Staff were helpful though not always so good with English. Location is perfect.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really is a museum hotel, old and fascinating, all was perfectly
Stayed 2 nights in Jul 2024

10/10 Excellent

Abbos

Stayed 4 nights in Jun 2024

10/10 Excellent

SADIG

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, very quiet, have delicious breakfast. The staff were great.
Stayed 2 nights in Jun 2024

2/10 Terrible

Dong

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager of the hotel is rude, inconsiderate… when I first arrived at the hotel, I was told I could use the SPA before my late flight. THEN they said I couldn’t and that I never spoke to anyone about it…. Then he basically shamed me in-front of the whole staff which was unprofessional
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property. Great rooms, service and amazing breakfast. Make sure you chill at the restaurant across the street for some Tea and sweets.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff and service.
Stayed 2 nights in Jun 2024

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, amenities
They made me wait an hour and a half extra to check in and then a male staff member entered my room without knocking as i was changing. I found the experience unprofessional and concerning.
Stayed 1 night in May 2024

6/10 Okay

TAREQ, Kuwait

Liked: Cleanliness
The view of the room wasn’t good and the furniture too old .
Stayed 4 nights in Apr 2024

10/10 Excellent

nell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Poor service. Good location but hotel showing its age and state of disrepair.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, close to old town
Stayed 3 nights in Nov 2023

10/10 Excellent

Victor, Chicago

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
What an excellent hotel! Incredibly friendly and helpful staff, wonderful location right inside the city gates to the Old City, only steps from wonderful restaurants and shopping. There are amazing sights just blocks from the hotel as well like the Maiden Tower. Stay here if you can!
Stayed 4 nights in Oct 2023

6/10 Okay

Elvira

Travelled with family
Disliked: Staff & service
The property is beautiful in a good location. Restaurant is good. Staff have very poor English and service awareness. We had to call multiple times for basic services as toilet paper, pillows.
Stayed 4 nights in Oct 2023

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Shah Palace is an amazing hotel - by far the best on our trip. The staff are extremely helpful and friendly!
Stayed 3 nights in Oct 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

8/10 Good

Ilona

Liked: Staff & service, property conditions & facilities
Stayed 8 nights in Jul 2023

10/10 Excellent

Ralph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good historical place.
Stayed 2 nights in Jul 2023

10/10 Excellent

Yuichiro, Bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
This beautiful museum hotel is most convenient to many famous places in Baku. We loved it.
Stayed 14 nights in Jun 2023

8/10 Good

Vagif

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Staff & service
The dreaded room 504
I arrived at the hotel a few hours before the standard check in time. I mentioned my gold membership with hotels.com, and that it had sent me a message saying subject to availability I was eligible for an early check-in. The check-in clerk refused to even determine if there was anything available. When I mentioned my gold status and that hotels.com sent me a message advising of a potential early check-in, the clerk abruptly responded by saying "That's not my problem". Upon returning to the hotel at the appointed time, the clerk pettily assigned me to the dreaded 5th floor of the hotel, which was actually in an annex of the hotel and required ttrekking up two long flights of stairs as that floor was not served by an elevator. Worse, I was assigned to a room (504) that faced a parking lot with garbage collection and other neighborhood noises early in the morning. I couldn't get a decent night's sleep the entire visit I was there. The included breakfast was good. Not certainly as good as many other places, but good. The hotel is centrally located in the old city which made logistics very easy. If I hadn't had to encounter such an appallingly rude staff member, I probably would have had a better and more enjoyable stay in Baku.
Stayed 5 nights in May 2023