Bakjawan Holidays from NZ$275

Very clean room, hotel is under refurbishment at the moment but it was only minimally inconvenient. Restaurant is reasonable; only deficiency was that not all facilities were quite as advertised,

Have stayed here here multiple times on travels to Cebu. It is a decent mid-tier property and extremely convenient to the Ayala Mall which can keep you occupied and fed with so many dining options. The staff are all extremely happy and pleasant when dealing with you. And several remember me from prior visits. The buffet meals are good food with many options/selections at each meal. (Breakfast was included in my rate). Room service was a good experience as well. My one "Pet Peeve" is they don't provide a "hand towel" in the bathroom...Only Bath towels. That issue was easily "self-corrected" with a $2 USD (100P) purchase at Ayala.

The staff were friendly. The family room that we stayed in for three nights on the third floor was extremely noisy from 9pm until 3-4 am. It sounded like there was a nightclub close by. We did not have a restful sleep. I should have asked for another room on the second night.

Second stay at the property, I would stay again despite the indifference of the front desk. The service was improved from my first visit but hospitality is not a thing here. Paul at the Skydeck was the absolute best at customer service, he could teach everyone else on staff how to provide customer service, and they could use a crash course 👍

Great stay, good breakfast . Love that it’s walking distance to SM Cebu and there’s a MyBus just across the street for the airport. Staffs were friendly.