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"Fantastic hotel and good service and nice breakfast buffet"

"We were in Makkah for 5 days. Stay was really nice - we got a free upgrade to the room so that was good too. The only concerns were that we did not get room service for 3 nights and I had to remind the hotel that they need to send someone. The other major concern was that the shuttle to Haram was always very packed. My family would end up having to stand up in the shuttle. That experience took away a lot from the 10/10 rating for Voco. "

"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله"

"Great!"

"Beautiful experience. The view from our hotel room was stunning and the atmosphere was perfect . Very convenient walk to the holy mosque. Breakfast buffet had a wide selection. "

"I like the service and the staff. My stay was amazing 3,min walk to haram . "

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Always a pleasure to stay at swissotel al maqam. Enjoyed amazing views of Kaaba. Hotel is very well maintained. Staff is very friendly and helpful. Breakfast is amazing with a lot of variety. Nothing can go wrong if you’re staying here."