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Reviews of Parkhotel Bad Homburg

4 out of 5
Parkhotel Bad Homburg
Kaiser-Friedrich-Promenade 53-55, Bad Homburg v.d. Hoehe

Reviews

8.2

Very good

Rating 10 - Excellent. 38 out of 111 reviews" "
Rating 8 - Good. 52 out of 111 reviews" "
Rating 6 - Okay. 16 out of 111 reviews" "
Rating 4 - Poor. 3 out of 111 reviews" "
Rating 2 - Terrible. 2 out of 111 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious accommodations, quiet area close to a beautiful park as well as pedestrian shopping area. very friendly staff and delicious breakfast.
Stayed 3 nights in Mar 2024

10/10 Excellent

Hong Jian

Stayed 4 nights in Mar 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, nice place in walking distance to both main baths (Taunus Therme and Kur Royal). Good underground parking for an extra €14/day. The only issue was that wifi internet was not good, kept disconnecting. even when connected speed was low (7/6). I finally gave up and used mobile hotspot from my phone, lucky I have roaming and hotspot allowed. I hope they improve their wifi in the future.
Stayed 1 night in Jan 2024

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities
Nice big room close to the Kurpark
Stayed 3 nights in Jun 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very quiet, next to the park and easy 10 minute walk from Bad Homburg S Bahn station. Convenient for restaurants. Very nice breakfast, if a little expensive, but the overnight rate is very reasonable.
Stayed 1 night in Jun 2023

8/10 Good

Tormod

Stayed 2 nights in Mar 2023

8/10 Good

AiChen

Stayed 4 nights in Sep 2022

10/10 Excellent

DEAN

Stayed 2 nights in Sep 2022

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2022

10/10 Excellent

THORSTEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2022

10/10 Excellent

Jacob

Stayed 1 night in May 2022

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities
I'm trying to be honest...
It's not a 4 star hotel. It's a family run hotel that has suffered due to the Covid pandemic. But so have many other hotels and they have bounched back. This one hasn't. Reception: Ok when checking in. Not Ok when checking out. I was asked to pay again despite having prepaid via hotels.com. Breakfast room: Closed. €14 pp to have a cold breakfast delivered to our door. Or get up and get washed and walk 5mins to Louisenstraße and chose the breakfast you really want. Loads of breakfast restuarants. For the same price. Restaurant/Bar: Closed If I'd know this in advance I never would have booked. Room: Spacious and a fantastic renovated bathroom. But the room was dated and dirty. Stains on the carpet. I put my black wallet on the balcony table and then picked it up nearly white. Covered in dust. Housekeeping: None existent. Which probably explains the dirt. Service: There is no service. No staff. Except the receptionists. No in-room coffee/tea making facilties. You have to go to the lobby and pay €2.50 to make your own cup of tea/coffee and €4.50 to take a beer out of the lobby fridge! Edeka is 2mins around the corner where you can buy the same beer for €0.90. Location: It's a fantastic location. Very quiet at night. 5mins from Louisenstraße (main street) and a beautiful, historical park to walk around during the day. It's 100% not a 4 star hotel. It's just a bed for the night. Nothing else. And I'm sure I'll find it cheaper elsewhere.
Stayed 3 nights in Jul 2021

2/10 Terrible

Victoria

Disliked: Property conditions & facilities, room comfort
I don’t understand how this hotel is rated a 4-star hotel. The shower head was nice. Other than that, everything was old and run down. The mattress was extremely uncomfortable. The room had no air conditioning, fans, or air circulation. The patio was dirty and covered with cigarette butts. The carpet and furnishings were very old and the entire place smelled strongly of dust.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Satisfactory
Fairly basic, dated hotel but clean and comfortable.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Timothy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location very nice hotel only drawback is the beds are a bit hard and room for one uses a twin comforter and one pillow seems a bit cheap for a otherwise nice hotel.
Stayed 2 nights in Dec 2019

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full marks
Nice big room ( Schwalbennest) , huge comfortable bed, very clean, everything was working, lovely staff, a delicious breakfast. No complaints whatsoever.
Breakfast buffet
Stayed 3 nights in Nov 2019

6/10 Okay

Lorna

Travelled with family
Over-rated, definitely not a 4* hotel.
Mold on the shower door, a big disappointment. They promise a park or courtyard view. Our room looked over the roof of the bar with a tree overgrowing it. No courtyard. I'm not sure what makes this a four-star property. I'd say 2.5 stars. The hotel pic in their listing... the actual hotel is neither of the two large buildings you see upfront. It's the narrow slip of a building between those two.
Mold on shower door, seen from inside the shower.
Our "view" was the roof of the bar and an overhanging tree. Their listing says park view or courtyard view.
Stayed 1 night in Nov 2019

2/10 Terrible

J

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Room was too warm. No A/C. Charge for garage and Kurtax was just as much as the room.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's hard to find parking place outside the hotel. the price for 1 day parking at the hotel is exagerate.
Stayed 4 nights in Jul 2019

8/10 Good

AI CHEN

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the breakfast which offered a really nice selection of hot and cold food. There was also a very good selection of loose leaf teas to choose from. It was also pleasing to be able to go to breakfast at any time between 6.30am and 11am. The room was spacious and the bed comfortable.
Stayed 3 nights in Jun 2019

6/10 Okay

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No airconditioning..... over 30 degr outside
Stayed 1 night in Jun 2019

4/10 Poor

Kam Man

Disliked: Staff & service
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Expected hotel to have park views based on picture. The picture is deceiving in that the hotel is the building behind the two buildings in the foreground. Our room had a view of the rear of the building on the right. Very sad. Additionally the TV reception was extremely poor, in that several channels did not operate properly if at all.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Great hotel with schon restaurants and bar. Clean with excellent customer service
Stayed 2 nights in Feb 2019

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Homburg
Stayed in Bad Homburg for one night and found the hotel to be absolutely fine. Nice breakfast too.
Stayed 1 night in Nov 2018

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Stayed 1 night in Nov 2018

6/10 Okay

amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not for a business trip
Waste of time. No WIfI my entire trip. Was a business trip and I couldn’t work on my computer. The front desk girls were very nice and apologetic but fact is. It advertised WiFi and there was none. Breakfast was great. Room comfy.
Stayed 5 nights in Oct 2018

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wie immer sehr schön. Zimmer sauber und ansprechend. Gutes Frühstück.
Stayed 2 nights in May 2024

8/10 Good

N. Ergul

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value for money, wonderful rainshower, be aware the curtains do not black out the sun reflection on the window tills, and you have to like the air refreshener added to the airco in the hallways. BTW no airco in room: with a bit of sun it got warm easily. Had a great stay in a spacious room with matching bed with hard mattress.
Stayed 1 night in Mar 2024

8/10 Good

Ulrich

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Marcello

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Semra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr zu empfehlen, hat alles super gepasst 👍
Stayed 3 nights in Sep 2023

6/10 Okay

Eva

Liked: Cleanliness
Umgebung sehr schön, völlig inakzeptabel, dass mir ein Parkplatz in der Hoteltiefgarage in einem Schreiben zugesichert wurde, aber es, als wir ankamen, keinen Parkplatz gab. Wir hatten uns für dieses Hotel wegen der Parkmöglichkeiten entschieden. Ich fühle mich betrogen und würde dieses Hotel nicht weiterempfehlen.
Stayed 1 night in Sep 2023
Response from Sascha Müller on 24 Oct 2023
Sehr geehrte Frau Schmidt,es tut uns sehr leid, dass Sie während Ihres Aufenthaltes nicht zufrieden waren. Eine Tiefgarage ist unter dem Hotel vorhanden. Grundsätzlich ist es uns nicht möglich Parkplätze zu reservieren, was wir auf Nachfrage auch entsprechend kommunizieren.

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities
Angenehm
Sauber, fast ohne Beanstandungen. Toilette "muffelt" etwas. Sehr schönes Frühstücksbuffet, welches kaum Wünsche offen lässt.
Stayed 2 nights in Aug 2023

6/10 Okay

Susanne

Travelled with partner
Liked: Staff & service
Die Zimmer im Nebengebäude sind nicht mehr zeitgemäß. Aber die Lage vom Hotel ist super.
Stayed 1 night in Aug 2023

8/10 Good

Kirsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Stephan

Stayed 1 night in Jun 2023

10/10 Excellent

COMMUNICATIONS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Zentralgelegenes Hotel, nur wenige Minuten zu Fuß zur Innenstadt, große Zimmer mit Balkon, neues Bad, aber Hotel hat keine Klimaanlage, sehr warm im Zimmer bei Sonnenschein draußen.
Stayed 3 nights in May 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Karl-Heinz

Stayed 1 night in May 2023

8/10 Good

Jan

Stayed 1 night in May 2023

10/10 Excellent

André

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Ruhiges, nettes Hotel mit sehr nette Rezeption, gutes umfangreiches Frühstück. Gerne wieder.
Stayed 2 nights in Apr 2023

8/10 Good

Manuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Lucio

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Bagni non pulitissimi, per il resto tutto ok
Stayed 3 nights in Feb 2023

8/10 Good

Christa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total ruhig, sehr schön gelegen. Grosses Zimmer, überdachter Balkon, gartenblick. Großes Badezimmer. Nettes Personal an der Rezeption.
Stayed 3 nights in Jan 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022