Outdoor pool, pool loungers
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Reviews of Circle Inn - Hotel & Suites

3 out of 5
Circle Inn - Hotel & Suites
Lopez Jaena - Malaspina Streets, Capitol Shopping Center, Bacolod, Negros Occidental

Reviews

7.6

Good

Rating 10 - Excellent. 48 out of 208 reviews" "
Rating 8 - Good. 89 out of 208 reviews" "
Rating 6 - Okay. 43 out of 208 reviews" "
Rating 4 - Poor. 17 out of 208 reviews" "
Rating 2 - Terrible. 11 out of 208 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Annie Christy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are accommodating. Your wifi service does not work much in rooms, though. It is pretty slow especially when one is in the ground floor. The rooms are great.
Stayed 1 night in May 2024
Response from Joyce on 20 May 2024
Thank you for your comments and we are glad you enjoyed your stay. We would have loved the opportunity to assist you with the wi-fi connection since our wi-fi is quite good.

10/10 Excellent

Cristina

Stayed 1 night in May 2024
Response from Joyce on 22 May 2024
We appreciate your review. Thank you!

10/10 Excellent

William C

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Joyce on 15 Apr 2024
Thank you for taking the time to share your review!

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Joanne

Stayed 10 nights in Jan 2024
Response from Joyce on 15 Apr 2024
Thank you for taking the time to share your review! We look forward to welcoming you back on your next visit.

10/10 Excellent

Elsa

Stayed 3 nights in Jan 2024

6/10 Okay

Gloria

Stayed 1 night in Dec 2023

6/10 Okay

Genalyn

Stayed 1 night in Dec 2023

8/10 Good

Annie Christy

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was prompt in responding to our requests. They are likewise friendly from the security by the door, to the front desk people, to room service.The room is clean as well. I like this property since there is enough parking spot. Will definitely book again in the future.
Stayed 1 night in Dec 2023

4/10 Poor

Cerilo

Liked: Staff & service
Disliked: Property conditions & facilities
This is the 4th time i used this hotel, the same problem, the a/c those not cool properly they have to change it, and the worst part the toilet do not flush properly

6/10 Okay

Norvim

Travelled with family
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating. Area is accessible and near establishments. It also has a convenience store for essentials
Stayed 2 nights in Nov 2023

6/10 Okay

brian

Travelled with partner
Hotel was good..room service food was good..its just a little inconvenient to get around..have to take taxi everywhere of which there really is nowhere to go except the mall...when taking taxi tell him to use meter otherwise theyre going to charge a lot more..that goes for the airport taxi to/from hotel..they say 800pesos when its a lot less on meter...otherwise hotel is comfortable.
Stayed 2 nights in Nov 2023

10/10 Excellent

robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Luisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

Jeno

Travelled with family and small children
Liked: Amenities
Nice and clean
Stayed 1 night in Aug 2023

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good quality , pool was nice and restairant had good food
Stayed 6 nights in May 2023

8/10 Good

Danilo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location, prompt and reliable service. comfortable but small room. weak wifi signal
Stayed 3 nights in Apr 2023

8/10 Good

Sammy

Stayed 2 nights in Mar 2023

8/10 Good

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough for my needs. Friendly staff ..
Stayed 5 nights in Feb 2023

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

ALEXIA

4/10 Poor

Zvezdan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
No coffee
Stayed 1 night in May 2021

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Nothing spectacular but nice.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, room comfort
Another great stay...
As usual we had a good stay, though this time in an older room (116) that could use a bit of a face lift. We finished up with our in-town business early and got to the hotel 2 hours before check in. Pleasant staff set us up with a room immediately at no additional charge. Towels were missing from the bathroom but were brought to the room within 3 minutes. I can never get all the TV remotes figured out but a stay member was there to help within 2 minutes of my request. Staff always very attentive and efficient. Great hotel and we are staying again next week.
Stayed 1 night in Jan 2020

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay!!!
Another great stay at the Circle Inn. We have to come to Bacolod 6-8 times a year for business-related matters and to renew my visa and we always stay at Circle Inn. Since we live in the province, 3 hours by bus ride away, when I fly into Bacolod I always spend at least one night at Circle Inn before heading home. Great staff, very clean rooms with tasteful decor, good WiFi and TV, comfortable bed. In-house restaurant is good and the hotel is a short taxi ride from all the shopping malls that you'd need to visit. Monsterific convenience store is just across the parking lot for snacks, drinks, etc. Quiet location with a very nice swimming pool and an indoor koi pond. Exceptional value.
Stayed 1 night in Dec 2019
Response from Arjean on 21 Dec 2019
Thank you for your positive response and we are glad that you always enjoy your stay with us. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with family, Business traveller
The price is good. The building is quite old so cleaning is not easy. We know the cleaning can not cover its age. The room is spacious for the price we pay. The restaurant is sufficient to serve its guests.
Stayed 1 night in Dec 2019
Response from arjean on 21 Dec 2019
Thank you for your positive response and we are glad that you always enjoy your stay with us. We hope to see you again soon!

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel....
As always our stay at Circle Inn was great. It's our "go to" hotel in Bacolod and I/we are in Bacolod 7-8 times a year to take care of business and always stay at Circle Inn. Great staff, very welcoming. Spotless, sparkling clean rooms, decent in-house restaurant, fantastic swimming pool and an indoor pond with koi if you just want a few reflective moments. Always quiet, yet a short taxi ride to shopping malls and a Monsterific convenience store just across the parking lot. Incidentally, a great Korean restaurant on Lacson Ave. is a short (maybe 7 minute) taxi ride away. Great value and a great hotel that never disappoints. I spend a lot of time traveling in Asia and this remains one of my favorite places to stay. Quiet, peaceful, serene. Probably the best hotel in Bacolod, and I've stayed in a lot of them.
Stayed 1 night in Dec 2019
Response from Arjean on 19 Dec 2019
Dear Mr. Jeffrey, Thank you for your comments and we are glad that you always enjoy your stay with us. We aim on becoming better each day through serving guest with warm hospitality. We hope to see you again soon!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was very poor. Had to keep logging in an signal strength was poot
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2019
Response from arjean on 21 Dec 2019
Thank you for your positive response and we are glad that you always enjoy your stay with us. We hope to see you again soon!

8/10 Good

Pall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Arjean on 7 Dec 2019
Thank you and we hope to see you soon.

4/10 Poor

Albert, Covington, Georgia

Liked: Cleanliness, staff & service
I like the swimming pool area. I didn't like the view. I stayed in two different rooms. There is no view.
Stayed 13 nights in Oct 2019
Response from Arjean on 9 Nov 2019
Thank you for your feedback. We are very sorry if we were not able to meet your request. We hope to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Arjean on 9 Nov 2019
Thank you and we hope to see you soon.

8/10 Good

Eleanor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Arjean on 9 Nov 2019
Thank you and we hope to see you soon.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a good location. Not much in walking distance. The breakfast buffet was average. All of the meat in the breakfast buffet was cold. Not much of a selection of food in the breakfast buffet. The room was very nice however and the staff were very friendly.
Stayed 2 nights in Oct 2019
Response from Arjean on 9 Nov 2019
Thank you and we hope to see you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warmth and hospitality of staff and ambiance I will definitely visit the place again when in town.
Stayed 1 night in Sep 2019
Response from Arjean on 19 Sept 2019
Thank you and we appreciate that you enjoyed your stay with us. Looking forward to seeing you again soon.

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019
Response from Arjean on 11 Sept 2019
Thank you and we hope to see you soon!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Arjean on 11 Sept 2019
Thank you and we hope to see you soon!

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness
Disliked: Amenities
the pool area needs to be clean
Stayed 1 night in Aug 2019
Response from Arjean on 11 Sept 2019
Thank you and we hope to see you soon!

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They all were great “ look forward to stay again
Stayed 17 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 12 nights in May 2019

6/10 Okay

RHINA

Liked: Cleanliness, staff & service
The aircondition was too hot.. 😭
Stayed 1 night in May 2019

8/10 Good

MARIA CARMELITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bed and sheets
Bedsheets were very nice. I had a very comfortable sleep. Towels were kinda thin and old, but the cleaning lady changed them everyday. There was no complimentary water in the room but calling room service resulted with a quick delivery of a pitcher of cold water. No hair dryer in the room but again, housekeeping quickly brought one upon request. There is a convenience store right next to the hotel. Staff very helpful.
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 15 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness
Put us in the worst room I ever seen burn holes in bed sealing dirty construction banging on wall i got difrent room with better room but hotel gave no break so cheap they charged for everything they can avoid at all costs
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was great for price range stayed for 20 days had a great experience will stay there again on my next visit
Stayed 19 nights in Feb 2019

8/10 Good

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019