3 outdoor pools
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Reviews of Caribbean Waterpark and Resotel

3 out of 5
Caribbean Waterpark and Resotel
Goldenfield Commercial Complex Singcang, Bacolod, Negros Occidental

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 29 reviews" "
Rating 8 - Good. 10 out of 29 reviews" "
Rating 6 - Okay. 5 out of 29 reviews" "
Rating 4 - Poor. 4 out of 29 reviews" "
Rating 2 - Terrible. 3 out of 29 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

8/10 Good

Charisse

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

6/10 Okay

ito

Travelled with family
お世話になりました。
Stayed 1 night in Sep 2022

2/10 Terrible

paul

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Establishment should be removed from hotels.com
From the moment that we arrived there was no assistance with baggage and waited 20 minutes for front desk staff to check is in. This was a clear sign of what was to come but, oh it gets better. Reserving the family suite was disappointing as well. 2 single mattresses put together to make a queen bed is actually smaller than a double bed and extra mattresses were P800 each. The bathroom was small and no hot water is available. In the description it states there's a restaurant on site (misleading). This hotel is a money pit and definitely to be avoided.
Stayed 3 nights in Jul 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been to this place for 4 to 5 times already. Wife is very happy with the room - the size, the cleanliness and the service.
Stayed 1 night in Mar 2021

8/10 Good

J

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
It was more a resort, so for those interested in the outdoor style with waterpark; you have a good pick with this place. Nearby shopping and restaurants plus transportation makes it convenient.
Stayed 1 night in Feb 2020

8/10 Good

MJ, Bacolod

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Caribbean resort is fun place, there’s a sm supermart place right across the resort where they have all stores, printing place, Jollibee pharmacy, red ribbon and money exchange service inside.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The place although needs some upgrades, but it is clean, safe and the pools were great. Our nieces and nephew enjoyed their time in the pool. The hotel is easy to locate and the service was excellent. We would consider booking our stay anytime we’re in the area.
Stayed 1 night in Dec 2019

10/10 Excellent

Jesus Cesar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Stayed 1 night in Dec 2019

4/10 Poor

Charles

Travelled with group
Disliked: Cleanliness, room comfort
Not going back
Not with writing
Stayed 2 nights in Oct 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice pools quiet at night across from small mall. Downtown is about a 15 minute walk
Stayed 5 nights in Dec 2018

8/10 Good

Donald, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great experience, The water park has many things for the children as well as for the adults to do. My only complaint is that we asked for hot water to make Coffee at 8 am, We Chechen out at 11:45 and had not received the hot water for our coffee
Stayed 1 night in May 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
It was ok. Lacking things like a kettle...but they delivered hot water in a thermos when needed. Just a typical filipino place that’s a little rundown...but still ok
Stayed 4 nights in Apr 2018

8/10 Good

Wil, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
January vacation
I found this location online and booked a room for 2 days. The waterpark is really incredible. There are many things to do for all of the family. Nearby several restaurants and a shopping center. We purchased food and cooked it on the BBQ at the waterpark. So many pools to jump into and a little river to float on inner tubes.I really enjoyed the waterslides and the swimming. Due to renovations the main pool was not open and it has the largest waterslides. I will try to come again and stay longer. I would definitely recommend this to a friend.
Stayed 2 nights in Jan 2018

8/10 Good

Nomer, Abu Dhabi, UAE

Liked: Cleanliness, staff & service, room comfort
The hotel was nice & nice ambience
The price was not negotiable enough & a little bit expensive
Stayed 1 night in Jan 2018

10/10 Excellent

Louiis Ignatius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Great
Stayed 2 nights in Dec 2017

4/10 Poor

Ma Leizel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good resort poor hotel
Stayed 1 night in Dec 2017

2/10 Terrible

sarah, australia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the ideal setting
Paid for a 5 day stay probably only stayed for 5 hours, the noise when we turned up was deafing being a water park and Sunday the place was packed (but we thought we would give it a chance) the room was extremely dated the bathroom was old dirty and mouldy and the toilet didn't flush and when the light was turned on the roaches scurried down the drain, outside we encountered several large rats so after some quick research found another hotel 5 minutes away! This place just wasn't for us!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Awesome place for family
Great fun for family and friends.

8/10 Good

Jose Martin, Bacolod City

The facilities and services were okay
A bit pricey but okay. Accessible and many pools.

10/10 Excellent

antoon

Travelled with group
Liked: Cleanliness, property conditions & facilities
zwembaden waren zeer netjes
Stayed 6 nights in Sep 2022

2/10 Terrible

Roar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ikke dra dit !
Utslitte rom, og en hinsides lukt fra utendørs toalettene. Betjening som kunne svært lite om behandling av gjester.
Stayed 2 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Der Wasserpark ist sehr schön und wird täglich gereinigt. Das hotel ist für Philippinische Verhältnisse sauber. Einkaufs Mall direkt gegenüber um sich mit allem nötigen einzudecken.
Stayed 2 nights in Feb 2019

6/10 Okay

Rune

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Gut gelegen mit einfachem Standard und akzeptablem
Da mitten in einem gut angelegtem Park mit verschiedenen Bademöglichkeiten, tagsüber recht laut. Bei Anreise zu beachten, Repzeption von 22:00 bis 8:00 geschlossen. Nur während dieser Zeit besteht die Möglichkeit zum Getränkeeinkauf an einem Kiosk. Restaurants und Geldautomat befinden sich in unmttelbarer Umgebung.

6/10 Okay

kenta, Batangas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
プールと値段が安い事が取柄かな
1階の部屋は蟻、蜘蛛、ゴキブリがいた（2部屋とも）。 温水シャワー、毎日のベットメイキングはあり。 セキュリティボックスはバッテリー切れで使えない。 ホテル内に飲料を持ち込む場合はPHP20/本が必要、プール横のストアーで買う方が安くなる。

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
큰 수영장이 있는 리조트를 찾았던터라 방문을 했습니다만, 시설이 많이 낙후합니다. 그리고 숙박 손님은 거의 없는듯하여 밤에는 굉장히 조용했습니다만 낮에는 리조트에 놀러오는 단체 손님들이 많아서 많이 시끄럽습니다. 제일 불만족스러운 부분은 wifi가 있긴 합니다만 이용이 거의 불가능했던것, 그리고 샤워기가 고장나서 뜨거운 물이 안 나왔던 부분입니다. 날씨가 많이 더워서 그나마 다행이었던거 같네요. 아 그리고 개미가 참 많았습니다....;;