Search Bac Ai hotels

"amazing"

"Overall a great hotel that lets itself down when it comes to looking after the beachside - I can’t understand why staff aren’t allocated to sort out the plastic and waste on the beach that’s clearly from hotel guests. Such a shame to see. Enjoyed great food at the Tropicana restaurant and breakfast was varied and high quality."

"The hotel is modern and clean, well maintained. Staff is friendly and helpful. The exception are lifeguards at the beach. The rules of the hotel: guests are allowed to use the swimming pools and beach (as it is owned by hotel) only from 6 am to 6 pm. When I tried to swim after 6 pm even it was not dark and no waves, the life guards yelled, whistled and used sirena. We did not drink, good swimmers and careful. Very unpleasant experience: first time in our many trips that we were not allowed to use beach and pools after 6 pm. The question is: what to do in their hotel after 6 pm considering that the hotel is located 40 min drive to city? Their entertainment in the evening was also poor. The food in the buffet was not great. Even the hotel is "all included", the restaurant was not included. guests need to pay extra. The hours of buffet operation were limited: no food after 8:30 pm. Conclusion: the price (more than 1600 CAD for 8 nights) did not match the quality of the service."

"Exellent place. Food a bit expensive for vietnam but not to bad."

"Great hotel at prime location "

"It was good. Complimentary spa is good Thai massage recommend "

"The villa, the rooms, the services, the staffs are much lower grade than the property applies it 5 stars, 3 stars is the most I can say about this place. The reception manager is tried their best but it’s nothing they could do. Not worth the money. Will not comeback. "

"Excellent staff, the room was exceptionally clean. There were tons of activities to do that you really don't need to leave the property."

"Very clean and fresh hotel. Very large staff - someone is always there. Although the staff is not too welcoming. Safe. Clean and maintained garden, superb beach. 99% customers are Russian. Not too many healthy options in menu. Specially no healthy drinks - only still water and thats it. All other drinks contain heavy sugar or alcohol. "