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Reviews of Hotel Las Cancelas

2 out of 5
Hotel Las Cancelas
C/ Cruz Vieja, 6, Ávila

Reviews

8.8

Excellent

Rating 10 - Excellent. 17 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 3 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 1 out of 29 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great little hotel! Room was clean, comfortable, well-maintained, and spacious with a good shower and historic touches such as antique light switches and exposed beams in the ceiling. Location by main gate and cathedral was perfect. Loved having a balcony style window that opened, overlooking the little narrow street. A dinner restaurant of the same name (owned by the hotel?) was located across the street in a cute alcove and looked appealing, though we only tried the bar, which was great. Thanks for a nice vacation, Hotel Cansales.
Stayed 1 night in Apr 2024

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel muy bueno, el olor del hotel es increíble y delicioso cómo los mejores perfumes. Habitaciones impecables . Ubicación perfecta al interior de la ciudad . Puedes caminar todo Ávila con tranquilidad y comodidad. Totalmente recomendado
Stayed 1 night in Dec 2023

6/10 Okay

Jacques

Great location, hard to reach without directions.
Stayed 4 nights in Apr 2023

8/10 Good

Bob, Coventry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for 1 day visit to Avila
Hotel ideally placed for walking Avila. Would not find parking without video so worth paying attention to that
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Okay hotel
The bathroom had an unpleasant smell, probably due to piping or the fact that it had no window. The service was overall okay but not particularly attentive. There is no lift to the upper floors so anyone with mobility issues will struggle.
Stayed 4 nights in Aug 2018

10/10 Excellent

Brian, Usa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is Clean and convenient. Highly recommended.
Stayed 1 night in May 2018

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant and in a good position
It was a little difficult to find the Hotel as the satnav kept telling us we had arrived but we could not see the Hotel, it turned out to be the other side of the wall and the only way to drive there was through no entry signs.The hotel was very comfortable although it would have been good to have a fridge in the room.
Stayed 1 night in Jul 2017

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A delightful adventure!
This hotel was the most charming, best accomation, and best location of my entire trip to Spain! And an adventure in driving, for sure. The hotel is located inside the walls of the city and is so charming, and nice inside. The beds, bathroom, towels, and decor were ver nice. The hotel send me a link with a video about parking at the hotel which I was most grateful that I watched, as driving to the hotel was most tricky through the very narrow pedestrian alley and so close to the fron door. But there was someone right there to open the gates of the parking and she was so very nice to us. It is really close to the cathedral and access to the city wall walk. Very pleasant day there in Avila.

10/10 Excellent

Julie, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a hotel
We loved this quiet character hotel with modern facilities, WiFi and private open air locked car park. Situated centrally, we were even able to pop out later in the evening to see Avila illuminated. Excellent cuisine and very friendly and helpful staff.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Cierto descontrol
El hotel tenía previsto una reserva de una habitación para uso individual, cuando la gestión era para una habitación doble; cuestión solventable. No es muy “visual” habilitar mesas de comedor frente al mostrador de la Recepción. Se aprecia cierta descoordinación para dar y atender mesas en los comedores.
Stayed 1 night in Sep 2023

8/10 Good

José Miguel

Liked: Cleanliness, property conditions & facilities
Una sola noche. Eché en falta el ascensor.
Stayed 1 night in Sep 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Una estancia perfecta. El hotel es bonito y está limpio. La ubicación es inmejorable, en las murallas pegado a la catedral. Tiene aparcamiento propio( muy importante). Un buen desayuno por 8€ y una terraza encantadora que se llama " los patios de la catedral". Pero lo mejor de todo es su personal. Muy muy agradables y atentos.
Stayed 1 night in Jul 2023

10/10 Excellent

Flavio A

Stayed 2 nights in May 2023

8/10 Good

Daniela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Atmosfere spagnole d'altri tempi
La muraglia
La romanica chiesa di S. Nicola
Abside di S.Nicola
Stayed 2 nights in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio muy bonito y con excelente ubicado,el personal muy amable y atento
Stayed 2 nights in Aug 2021

8/10 Good

Adrián

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Estancia
Buena experiencia. Tienen menos plazas de parking que habitaciones, consulten antes de viajar. Aparcamiento de pago a dos minutos a pie. Se ve antiguo pero las camas cómodas y muy limpio.
Stayed 1 night in May 2021

2/10 Terrible

Blanca

Disliked: Staff & service
Stayed 2 nights in Jun 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
La habitación triple es amplia pero tiene un ventanuco en lo alto que para abrir y cerrar te debes de subir a una escalera. El wofi no llega a la habitación La recepción suele estar vacia te debes de esperar para cualquier cosa.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from propiedad on 11 May 2018
Estimados clientes. les damos las gracias por sus comentarios sobre sus experiencias en nuestro hotel. Un cordial saludo

10/10 Excellent

Raquel, Alcobendas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es una hptel muy bonito con una atencion del personal insuperable para repetir
Stayed 2 nights in May 2018
Response from propiedad on 11 May 2018
Estimados clientes. les damos las gracias por sus comentarios sobre sus experiencias en nuestro hotel. Un cordial saludo

8/10 Good

RAUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitaciones grandes pero Calidad-precio bajo.

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel.
Buena estancia, el hotel bastante limpio y buen servicio. Volvería otra vez sin duda. La localización es de 10.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Highlight
In diesem Hotel fühlt man sich wirklich in SPANIEN, vom Gebäude über die Aufenthaltsräume bis zu den Zimmern! Ein Gartenrestaurant lädt zum Verweilen und zu leckerem Essen ein. Das Hotel liegt direkt hinter der Kathedrale und Stadtmauer. Das reichliche Frühstück für 6 € war eine Überraschung, besser geht es kaum!

10/10 Excellent

Eduardo, Madrid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente.
Nos ha encantado el hotel. Sin duda, volveremos a este hotel cuando pasemos por Avila.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jesús, Sevilla (España)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hubo un problema con la reserva (error del hotel) y se esforzaron en solucionarlo, pedir disculpas y compensarlo. El personal fue muy amable, quedé muy satisfecho.