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Reviews of Hampton Inn Austin/Oak Hill

2.5 out of 5
Hampton Inn Austin/Oak Hill
6401 US Hwy 290 West, Austin, TX

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 695 reviews" "
Rating 8 - Good. 185 out of 695 reviews" "
Rating 6 - Okay. 43 out of 695 reviews" "
Rating 4 - Poor. 21 out of 695 reviews" "
Rating 2 - Terrible. 18 out of 695 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

babak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the hotel's fault, but the road construction around it has changed access to driveway resulting in a 1.5 mile detour around a turn that's 400 feet away from the entrance.
Stayed 3 nights in May 2024

8/10 Good

Lea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was quite and clean. Nice shower and a big room. The area does not have a lot of food options, and the fact that you can only turn one way out of the hotel caused some frustrations.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie, Farmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Real groovy
Stayed 1 night in Mar 2024

2/10 Terrible

Sadie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not book here again. Rude and unprofessional staff. Property and room was unclean and had a horrible stench.

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was friendly, room was clean.
Stayed 2 nights in Mar 2024

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Easy hotel experience! Building was a bit rundown in areas, but clean and quiet. Nice breakfast options, easy parking, no problems!
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Although a little difficult to get to because of construction, this is a very nice property. Friendly staff, and a good breakfast make it a hit.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pam, Saint Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well maintained property, daily housekeeping. Our room was very quiet, and the breakfast was a step above most hotel chains. Bonus points for the cookies available in the lobby throughout the day!
Stayed 5 nights in Feb 2024

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel and nice. Difficult to get to due to construction.
Stayed 1 night in Feb 2024

10/10 Excellent

Sherry L

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is fine, but there is a lot of road construction around it.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is always clean and well taken care of. I come down 1 weekend a month from Dallas to see my grandkids. Staff so nice and capable.

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy customer
Start was very helpful and friendly. Hotel was clean, room was clean and breakfast was good!!
Stayed 1 night in Feb 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greg at the front desk was great. Good breakfast options, too.
Stayed 3 nights in Feb 2024

10/10 Excellent

David

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

Sharon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
JUST OK STAY
THE HOTEL WAS OK BUT WHEN WE GOT TO OUR ROOM AND PULLED BACK THE SHEETS THEIR WAS LARGE STAINS ON THE SHEETS. I CALLD THE FRONT DESK AND THEY GAVE US ANOTHER ROOM
Stayed 1 night in Feb 2024

10/10 Excellent

Steven

Stayed 1 night in Oct 2023

8/10 Good

Danielle

Stayed 2 nights in Feb 2024

10/10 Excellent

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Thomas was very helpful and had a big smile while he was helping me check in 🤗
Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always enjoy our stays at Hampton Inns
We had an excellent stay at the Hampton Inn/Oak Hill in Austin. Great service at the front desk! Very quiet and clean. And the A/C works very well. The business center was in good shape and the computer and printer worked great. Highly recommended!
Stayed 3 nights in Jan 2024

10/10 Excellent

Raul

all
Stayed 2 nights in Jan 2024

10/10 Excellent

Mary, Glorieta

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The Hampton Inn is a fine place to stay. Staff are friendly, could have used more variety of fruits at breakfast but otherwise was good. The only real drawback is the construction going on around it (new roads). That said we didn’t have any problem navigating around it. Nice space to the rooms and bathroom.
Stayed 2 nights in Jan 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Gracie

Stayed 2 nights in Dec 2023

10/10 Excellent

Emmett

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great hotel! Enjoyed everything but the access because of the construction.
Stayed 3 nights in Jan 2024

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommend
Extremely clean rooms and staff members were friendly and accommodating.
Stayed 1 night in Dec 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lodging was as expected. Nothing outstanding.
Stayed 2 nights in Dec 2023

4/10 Poor

Stephen

Travelled with family
Liked: Property conditions & facilities, room comfort
Front desk needs some training
Front desk person spent 10+ minutes on phone chatting with potential client while we stood and waited. She needed 60 seconds to check us in.
Stayed 1 night in Dec 2023

8/10 Good

Claudia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room very clean. It was the day after Christmas so staff seemed a little overworked and the breakfast buffet ran out of many items fairly early. The hotel is a reasonably priced, convenient place for us to stay although decor and facilities are pretty generic - but we knew that going in and will return to stay there.
Stayed 1 night in Dec 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The hotel was nice and clean and the breakfast was great.
Stayed 2 nights in Dec 2023

2/10 Terrible

Stephen

Stayed 1 night in Dec 2023

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room’s definitely need to be updated. Wi-Fi does not work. No exhaust fans in bathroom even though there is a vent in ceiling. Bathroom door was dragging ground due to being old and coming apart at the bottom. The beds felt like sleeping on the concrete floor.
Stayed 1 night in Dec 2023

8/10 Good

Denise

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Location to family
Stayed 1 night in Dec 2023

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good location besides the construction but that’s not the hotels fault.
Stayed 3 nights in Dec 2023

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Susan

Stayed 1 night in Dec 2023

8/10 Good

Leisa, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and friendly
Stayed 1 night in Dec 2023

8/10 Good

DOUGLAS

Stayed 2 nights in Nov 2023

10/10 Excellent

Alyssa

Stayed 1 night in Nov 2023

8/10 Good

John

Stayed 3 nights in Nov 2023

6/10 Okay

Anthony

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room. Comfy bed. Quiet.
Stayed 2 nights in Nov 2023

10/10 Excellent

mary

Liked: Cleanliness, staff & service, property conditions & facilities
Due to construction hard to get to some areas for dining etc
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Audrey

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Great stay - lots of construction
The stay was amazing. I would suggest that because of all of the Construction, that you would give your guest a way to get in and out of the hotel on your website. Also it would have been helpful to have the suggested exit posted onsite. The attendant was extremely helpful in giving my directions to get around the construction but only when I asked.
Stayed 1 night in Nov 2023

10/10 Excellent

Elaine

Stayed 3 nights in Nov 2023

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Nov 2023