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"Very friendly and helpful staff. Given the Nespresso machine in the room, I'd expect a couple of free capsules per day as in other places. Breakfast was a bit boring and repetitive in the 3 days i was there."

"Clean room, comfortable beds"

"Service, rooms and food were great! I hope I can return to Basel and will definitely stay at this hotel."

"Great clean room and helpful staff"

"Clean room snd friendly staff "

"We booked one of the best suites (508 I guess). I am a Gold Member of hotels.com I have been there guest more than 3 times in the last 6 years, always booking the best suites. Actually very nice memories with my daughter there. This last time I unfortunately left my solar power-bank when we left. I immediately called the hotel. After a few hours they told me that they had found it, and that it would be stored in the lost found box. It would be stored for 3 months. I have been there since three times asking for my power-bank and they say, they have seen it (even told me it was a black solar power-bank) but they no longer have it. What kind of answer is that? So ADVICE. Don´t forget your valuables there, cleaning might find them, but in the reception they will get lost! Very sad! "

"Clean and modern - a few feet from the railway station but still very quiet."

"Staff were very helpful, room excellent..... Well done! "

"Very clean and lovely"