Top Hotels Near Atlantis Waterpark in Louisville from NZ$104

"Good"

"Rooms we not ready. Very small and old. Nothing like the room we had in Indiana by the same name. "

"Great property/location"

"I checked out and have never got my deposit back"

"While staff were respectful, the desk manager absolutely refused to budge on a deposit fee. I understand that they have policies, but the entire conversation was purely transactional, not customer oriented. I had forgotten about the deposit fee and had spent essentially my last dollar to bring my fiance in from an 11 hour road trip. I hadn’t seen her in months. The desk manager refused to let me speak to the property manager to explain our situation, stating to either pay the deposit or cancel. I explained respectfully that if we cancelled, she would be effectively homeless for the weekend, to which he stated he didn’t care, I either pay the deposit or cancel the reservation (with no guarantee I’d even get my deposit back). After my fiance drove 11 hours, we had to pool together what little money we had and contact friends to just cover the deposit. All that for a run down, mediocre establishment that smelled of weed, scuff marks all over the floor and walls, stained sheets, and what literally looked to be a bullet hole in the glass window with tape over it. If its between this and another hotel $10 more, just pay the slight premium and go somewhere else."

"No flaws had a great visit and the food was great as well as the cleanliness of the room and the entire Hotel. "

"Clean, comfortable bed"

"Staff was excellent room and property was super clean. Breakfast was just what was needed before a long day on the road."

"Place was nasty "