Deluxe Suite, 1 King Bed, Jetted Tub
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Reviews of Crystal Inn & Suites Atlantic City Absecon

2 out of 5
Crystal Inn & Suites Atlantic City Absecon
346 E. White Horse Pike, Absecon, NJ

Reviews

7.8

Good

Rating 10 - Excellent. 396 out of 1000 reviews" "
Rating 8 - Good. 307 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 70 out of 1000 reviews" "
Rating 2 - Terrible. 99 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and comfortable, facility was very nice.
Stayed 1 night in May 2024

10/10 Excellent

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size room. Plenty of space on counters and drawers. Easy parking. Friendly staff.
Stayed 2 nights in May 2024

8/10 Good

Pearlie Mae

Travelled with partner
Liked: Staff & service, amenities
It's ok
Stayed 1 night in May 2024

4/10 Poor

James

Liked: Cleanliness
Stayed 1 night in Apr 2024

10/10 Excellent

Arlinda, Puerto Rico

Stayed 1 night in Apr 2024

6/10 Okay

Crystal

Liked: Staff & service
I would stay there again at crystal inn
Stayed 1 night in Mar 2024

10/10 Excellent

Mikel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was Good, service was Good, No dislikes
Stayed 5 nights in Mar 2024
Response from Crystal Team on 2 Apr 2024
Dear Mikel, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

8/10 Good

ricardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good place to stay. The walls are thin though but clean, good staff and parking was a breeze.
Stayed 2 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Ricardo, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

6/10 Okay

Nicole

Travelled with partner
Disliked: Staff & service, amenities
I didn't like that in detail it stated breakfast included and when we got there they said they don't do breakfast anymore and that they may start it in the summer. They should have notated that they temporarily don't serve breakfast on their website
Stayed 1 night in Feb 2024
Response from Sammy on 2 Apr 2024
Dear Nicole --our website does not say about breakfast.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Denise, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

4/10 Poor

Paulette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sammy on 2 Apr 2024
Dear Paulette --we really appreciate your review. we are nice, clean and comfortable inn near Atlantic city Area.

6/10 Okay

Theo

Travelled with family
Liked: Staff & service
Disliked: Amenities
A easy stay for the money
Stayed 2 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Theo, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean we could smell the bleach in the air!!
Stayed 1 night in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Ronald, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blood and urine stains on sheets
Within 5 minutes of arriving, I discovered blood and urine stains on the sheets. I was uncomfortable with the uncleanliness and immediately went to the office with photo proof and requested a refund. At first the owner denied that there were any stains and claimed that that room is very clean. The refund was granted after the owner went and inspected the room and saw the stains herself. I would not recommend staying here.
Stayed 1 night in Feb 2024
Response from Sammy on 2 Apr 2024
Dear Guest --we are sorry for the inconvenience caused to you. we have nice customer service to assist you.

10/10 Excellent

Denise

Stayed 2 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Denise, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Denise, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

8/10 Good

gene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Gene, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Denise, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Lolita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Crystal Team on 2 Apr 2024
Dear Lolita, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Crystal Team on 2 Apr 2024
Dear Denise, Thank you for taking your time to write a review. We really appreciate it. We are a nice, clean, and comfortable Inn & Suites. We would love to host you again!!!

10/10 Excellent

Denise

Stayed 2 nights in Jan 2024

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Bonnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Betsy

Stayed 1 night in Dec 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

marlene

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HORRIBLE
Stayed 1 night in Dec 2023

8/10 Good

Julianna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi strength was terrible
Stayed 2 nights in Dec 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023
Response from Crystal Team on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is wonderful. Very nice family run hotel. The room was clean and bed comfortable. The only downfall was I couldn’t find the remote for the tv the whole visit.
Stayed 1 night in Dec 2023
Response from Crystal Team on 30 Dec 2023
Dear Wendy --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Property conditions & facilities
Stayed 1 night in Nov 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Sammy on 30 Dec 2023
Dear Denise --we really appreciate your review. we are nice, clean and comfortable inn. Thank you.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Sammy on 21 Nov 2023
Dear Denise --we really appreciate your review. Thank you.

10/10 Excellent

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A family trip
A trip to complete some doctors visits and paperwork at lawyers
Stayed 5 nights in Nov 2023
Response from Crystal Team on 17 Nov 2023
Dear Cathy --We really appreciate your review. We are nice, clean & comfortable inn. Crystal Team works extra miles to take care of our valuable guests. Thank you! !

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from Crystal Team on 17 Nov 2023
Dear Denise --We really appreciate your review. We are nice, clean & comfortable inn. Crystal Team works extra miles to take care of our valuable guests. Thank you!

6/10 Okay

Richard

Stayed 1 night in Nov 2023
Response from Sammy on 5 Dec 2023
Dear Richard --we really appreciate your review.

10/10 Excellent

Regulo angel

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Nov 2023
Response from Sammy on 10 Nov 2023
Dear Regulo Angel Thank you for your review!

6/10 Okay

STACEY

Stayed 1 night in Nov 2023
Response from Sammy on 29 Nov 2023
Dear Stacey --we really appreciate your review.

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Crystal Team on 5 Nov 2023
Thank you Denise

10/10 Excellent

Denise

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Crystal Team on 2 Nov 2023
Dear Denise --we really appreciate your review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Denise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Sammy on 31 Oct 2023
Dear Denise --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Joseph

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is truly a hidden gem hotel. I was in the process of moving from North NJ to this area. Had a small delay with my arrangement and needed a place to stay for a week. Very comfortable environment, there is a main office with a refrigerator where you can purchase beverages, as well as a Five Guys, Walgreens, Pizzahut and a bar all within 5 minute driving distance. My room was so quiet! Great for catching up on sleep and my cat Ghost rested very peacefully. Staff was super polite and accommodating, enjoyable experience checking in and checking out. Parking lot is extremely well lit, I was able to park within 10 feet of the door to my room, very convenient. I would recommend this as a great place to stay for my friends and family.
Stayed 8 nights in Oct 2023
Response from Sammy on 18 Oct 2023
Dear Joseph --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

10/10 Excellent

Denise

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023
Response from Crystal Team on 18 Oct 2023
Dear Denise --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and very nice staff
Stayed 1 night in Oct 2023
Response from Crystal Team on 18 Oct 2023
Dear Jack --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

10/10 Excellent

Rhiannon

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from Sammy on 10 Oct 2023
Dear Rhiannon --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

10/10 Excellent

CARIANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place!
The folks that own/run this establishment are so lovely and helpful. Beds are super comfy, no complaints at all. I stay there every couple of weeks and will keep coming back!
Stayed 1 night in Sep 2023
Response from Crystal Team on 10 Oct 2023
Dear Cariann --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you !

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and quiet.
Stayed 1 night in Oct 2023
Response from Crystal Team on 9 Oct 2023
Dear Jennifer --we really appreciate you review. we are nice, clean & comfortable inn. our Crystal Team works extra miles for our valued customer. we would love to host you again. Thank you!

2/10 Terrible

HANNAH

Stayed 1 night in Oct 2023
Response from Crystal Team on 31 Oct 2023
Dear Hannah --we are really sorry for inconvenience during your stay.next time you talk to manager they will help you.