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"Here’s a tightened version under 1500 characters: We stayed at Lithia Springs Resort previously during the winter and really enjoyed it, which is why we came back. We stayed in the same room again, Room 31, and originally booked 2 nights but added a 3rd because we bought groceries to enjoy the kitchen and wanted another sunny pool day. Unfortunately, this stay was very disappointing. We ended up leaving midday on the 3rd night because my wife couldn’t handle another night in the room with a 2 month old and a 2 year old due to the heat. In winter we never noticed because the fireplace kept the room cozy, but in warmer weather the AC barely worked and was not blowing cold air at all. We brought it up to the front desk and it was treated like this was normal. We were told maintenance would come the next morning, but nobody ever showed up. The pool and hot tub were also much dirtier than our last visit. We understand it’s outdoors with beautiful landscaping so leaves and bugs happen, but it felt like the pool needed more frequent cleaning and circulation throughout the day. Breakfast is an extra $5 in a cute outdoor area, but the food itself was underwhelming. The grounds are beautiful and the room was clean, but for these prices several things should be much better maintained."

"Ice machine did not work and coffee maker in my room did not work"

"Yes"

"The staff were perfect. When they were advised we had two worn out service dogs (we had been on the road 13 hours) they pointed out the very suitable doggy relief areas and provided a ground floor suite as requested. Nice big room, comfortable with large sitting area and a comfy big bed. As we were in transit, we did not have an opportunity to check out the other amenities. Though it is not a new building, that is part of the charm. I give it 5 stars!"

"We really love the place. We will keep returning to it. Every chance we get."

"Nice place for the price"

"Perfect place to stay in Ashland. It’s a nice historic hotel in a great location."

"We've stayed here several times. It's a lovely hotel. We really love the large rooms. They are comfortable,and well lit . The pool area is very nice. The hot tub was broken this time, but it's usually fine. If we have any complaint it's that the bar/res"

"Clean room, location is great"