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"Friendly Hosts awesome Castle / atmosphere really tasty beer & food"

"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"Beautiful location right a at lake with a walking trail around it. Quiet location and a fantastic restaurant."

"Sehr schöne ruhige Lage. Gutes kleines Restaurant mit traumhafter Aussicht. Parkplatz kostenfrei. "

"A great stop after a long day cycle touring. Ice cold beer and fantastic food. "

"The staff we met were extremely friendly and really made us feel welcome. The hotel is not luxurious but it had all we needed and was really good value for money."

"We like the owner, her friendly personality, our room was clean and tidy and the breakfast was in home atmosphere and style. There is a bus stop close by, Lidl to make a fast shopping and the property is located outside of the centre but still walkable distance from the main spots. The owner allowed us to keep our luggage in while we went swimming at the Aquaforum. I definitely recommend this facility for a stay in Františkovy Lazne "

"This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge. Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset). Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice...

"Nice hotel with good breakfast "

"Always a excellent stay here. Fabulous staff, friendly, helpful, Great breakfast!"

"Quick and very Kindly chicken. The in Christ was very Kindly. "

"The staff was very friendly!"

"Lovely place in the country. Easy parking, good food, friendly staff. "

"Good position in center of city. "

"Empfang war sehr freundlich, man kann jederzeit das Team ansprechen. Frühstück mit regionalen Produkten . Preisleistung ist okay. Hotel ist empfehlenswert. Ideal für Kurzurlaub direkt am Fichtelberg. Hotel ist zu empfehlen."

"An sich ein schönes, vergleichsweise kleines Hotel von Familie für Familien. Unserer Tochter hat es super gut gefallen, vor allem der Poolbereich und die Kinderbetreuung bei Andi. Wir fanden das Zimmer sehr geräumig und sauber. Verbesserungspotenzial sehen wir bei der Kommunikation und beim Essen. Zur Kommunikation: wir hatten den Early Check in auf dem Formular, welches man lange vor Anreise ausfüllt und an das Hotel sendet, als Wunsch angegeben. Nachdem wir nichts gegenteiliges gehört hatten,...

"Von außen ist das Hotel keine Schönheit, aber die Zimmer sind liebevoll gestaltet und auch das Bad. Das Frühstück ist einfach fantastisch. Alle Mitareiter sind sehr freundlich und aufmerksam. "

"Very nice place with cozy atmosphere"

"Sehr gute Betten, super leckeres Frühstück und sehr nettes, sympathisches Personal."