All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The property itself was nice but could tell there are parts that need updates. The hallways smelled of smoke and the shower drain did not drain. The carpents need updateing. Bed was super comfortable though and the staff were great!
Payton
Stayed 1 night in Feb 2024
Response from Nugget Point Hotel on 27 Feb 2024
Thanks for your lovely review! We will be going through a major refurb this year we hope to see you back!
8/10 Good
Deborah
18 Feb 2024
Deborah
Stayed 2 nights in Feb 2024
Response from Nugget Point Hotel on 27 Mar 2024
Hi, Thanks for your lovely review and we hopt to see you back!
We were very impressed with Nugget Point. The hotel and rooms are extremely nice. The view of the river was amazing! The staff were extremely attentive and helpful. If we ever get to go back to Queenstown we will definitely be staying at Nugget Point!
John
Stayed 3 nights in Feb 2024
Response from Nugget Point Hotel on 13 Feb 2024
Hi John Thank you so much for your lovely review. We hope to see you back!
6/10 Okay
Aimee
Travelled with partner
11 Feb 2024
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room not cleaned properly, staff lovely amazing views
Aimee
Stayed 4 nights in Feb 2024
Response from Nugget Point Hotel on 11 Feb 2024
Thanks for your feedback. We will passed this to our head housekeeper.We hope to see you back.
4/10 Poor
Michael
Travelled with partner
9 Feb 2024
Liked: Cleanliness, staff & service
The hotel has some great facilities and the staff were helpful but, unless you are staying at thw weekend, there is no bar or restaurant. Without a communal meeting area the hotel feels lifeless and bland.
Michael
Stayed 3 nights in Feb 2024
Response from Nugget Point Hotel on 10 Feb 2024
Hi Michael,Thanks for your review, we appreciate you take your time to review us, we do open on weekends for dinner and we will be going through a major refurbishment this winter.We wish you all the best.
felt like we were in off season. high price for amenities. spa area was underwhelming and strange guests (very few) could not use or not working. views in room are amazing. comfy beds and spacious.
Kelsey
Response from Nugget Point Hotel on 6 Feb 2024
Hi, Thanks for your review. We are going through a major refurbishment this winter and hope to see you back.Thanks.
There are so many mixed reviews for this hotel. Yes, it’s older and has seen better days but the rooms are clean and partially renovated with new bathrooms and heating systems. The beds are comfortable and we found the hotel peaceful. I can only imagine what it must have looked like in its heyday.
What this hotel does have going for it are the most amazing views, make sure to get a river view room. The dining room also overlooks the river valley, very beautiful.
The chef has put together a very nice menu featuring local items and well priced.
The true asset to this hotel are its staff. The check in team were welcoming and the two Spanish restaurant staff were exceptional in their kindness and hospitality. We can’t thank the two of them enough for making our stay so special.
We recommend this hotel.
Alison
Stayed 2 nights in Feb 2024
Response from Nugget Point Hotel on 4 Feb 2024
Thanks so much for your lovely review. We hope to see you back!
The food is so good and the views from the room is the best I have ever seen. This is a five star hotel in our opinion. It was the best stay of my trip.
cindy
Stayed 2 nights in Jan 2024
Response from Nugget Point Hotel on 1 Feb 2024
Hi,Thanks for your lovely review.We hope to see you back!
8/10 Good
Armin
29 Jan 2024
Armin
Stayed 1 night in Jan 2024
Response from Nugget Point Hotel on 1 Feb 2024
Hi,Thanks for your lovely review.We hope to see you back!
This hotel is amazing. The view from the breakfest area is so beautiful. The staff are so nice and are always in a happy moody. My husband and i were trying to take pictures of ourselves outside the breakfest area and one of the servers/workers came out and offered to take us photos. It was such a nice expereince if I'm ever back in Queenstown, il be staying here. Just a bit outdated but a bit of renovations will make this place perfect!
Pryanka
Stayed 3 nights in Jan 2024
Response from Nugget Point Hotel on 9 Jan 2024
Thank you so much and we hope to see you back!
10/10 Excellent
Riki john
Travelled with partner
28 Dec 2023
Liked: Cleanliness, staff & service, amenities
Property has a great view and very close to Queenstown centre , great for activities.
Needs improvement on few things , like having microwave in the room , having more washing machine and dryers . Overall we had a great time , staff are amazing and very helpful. 😊
Pros:
- Cozy beds
- Stunning views
- Relaxing day spa with private pools
- Invigorating water pressure
- Pleasantly scented bath products
- Proximity to onsen and Shotover jet
- Spacious bath
Cons:
- Unpleasant odour in hallway and entrance
- Aging and dirty carpet
- Elevated and challenging bath/shower access huge step into bath
- Old pipe smell in the bathroom
- Lack of microwave for food heating
- No air conditioning, resulting in heat at night
- Delayed housekeeping
Katija
Stayed 3 nights in Dec 2023
Response from Nugget Point Hotel on 21 Dec 2023
Thank you for feedback and please be aware that we will be going through a major refurb next year and we hope to see you back.
Hi,Thank you for your review.We hope to see you back!
6/10 Okay
Morgan
Travelled with partner
30 Nov 2023
Liked: Cleanliness, staff & service
We had the Executive River Suite - a bit more run down than we had expected for the best room in the hotel. Fireplace wasn't working and the hottub took forever to fill and on the last night the water couldn't even get hot.
Appreciate that we got a free breakfast but for the price we paid it's a shame it wasn't as high-end as we had hoped!
Morgan
Stayed 5 nights in Nov 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
10/10 Excellent
Stephen
29 Nov 2023
Stephen
Stayed 1 night in Nov 2023
Response from Nugget Point Hotel on 21 Dec 2023
Thank you so much for your rating.
8/10 Good
Candice
Travelled with group
28 Nov 2023
Liked: Cleanliness, staff & service
Easy check in. Helpful. A little dated but view was amazing.
Candice
Stayed 3 nights in Nov 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
Absolutely loved our staff here. Would recommend it to everyone
Nikhil
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
8/10 Good
Alex
Travelled with partner
19 Nov 2023
Liked: Cleanliness, staff & service, amenities
We enjoyed our stay despite the obvious need for an urgent upgrade of the place. Hope that happens soon. The rooms are a good size and practical except for the very high climb into the bath to have a shower. Not ideal. The river view is lovely. The restaurant area is pleasant and the food excellent. Well done to the chef. The ‘bones’ of this hotel is all there, must have been special in its day, now time to throw some cash at it.
Alex
Stayed 2 nights in Nov 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
This is one of the most beautiful and pleasant stays at a property I’ve ever experienced. The breakfast was amazing.
Stephanie
Stayed 1 night in Nov 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
8/10 Good
Krishnakumar, Auckland
Travelled with partner
12 Nov 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
A good old property that has some excellent facilities but one that requires a lot of refurbishing.
A special call out to the staff who go out of their way to make life better for their guests. In particular Mr. Ashwin, Front office manager should be given special praise for being professional and customer care oriented.
Krishnakumar
Stayed 2 nights in Nov 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
Outstanding views, great sized bed, comfortable and relatively good priced. Lovely staff and great facilities. Conveniently located just outside Queenstown but not in the hustle and bustle. Looking forward to our next visit!
Reuben
Stayed 1 night in Nov 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
Beautiful view. Helpful staff. Breakfast was great. Friendly, helpful and knowledge bar staff
Kate
Stayed 1 night in Nov 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
6/10 Okay
Madina
Travelled with family
1 Nov 2023
Liked: Cleanliness
Disliked: Staff & service
Love that there was a pool, really enjoyed with my kids, the one downside here is the phone service is poor, even using room phone to call reception never went through. The open fire in the lobby is great but the smell of the smoke really effected my breathing during the night
Madina
Stayed 2 nights in Oct 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
Booked this accommodation for my parents to enjoy. They absolutely loved it. A couple of niggles with the room, but the staff rectified and accommodated them well. Thank you :)
Rebecca
Stayed 1 night in Oct 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
10/10 Excellent
Liew
14 Oct 2023
Liew
Stayed 1 night in Oct 2023
Response from Nugget Point Hotel on 7 Dec 2023
Hi,Thank you for your review.We hope to see you back!
Had a great holiday staying in the executive river view suite. The views were spectacular and the room very spacious. It’s an older hotel but has gorgeous architecture. The staff were lovely/very accommodating and the breakfast was always quick and delicious. It’s somewhat isolated but there’s a couple of places to eat next door and there’s an hourly bus for $2pp. The wifi was pretty poor and there’s limited cell service but if wasn’t a big deal. Overall we had an amazing stay and would highly recommend! It’s much better than staying in congested Queenstown!
The hotel was very nice and comfty.
The only thing we didn’t like was the temperature of the pool, it was not warm en ought for the cold days in Queenstown
Ohh so disappointing.... in the hey day you use to pay $1,000 a night to stay here. It is so run down. It really is a shame with the surrounding stunning views. I couldnt even get a meal. You really cant charge what you do for the state of the rooms and the NO restaurant facility. Glamping at Nuggett Point.
Tracy
Stayed 1 night in Sep 2023
Response from Nugget Point Hotel on 23 Sept 2023
Hi Tracy,We apologize for your disapointment and as there's new management taken over from 14th September, we are looking to go through a major refurbishment next winter and will reopen the restaurant for dinner in the future.Thank you for your feedback and we hope to see you back.