Araras Hotels, Petrópolis

"the hotel is in a great location near major attractions by walking. the staff is very friendly, professional, attentive, kind. Amazing customer service. my family stayed on the superior room, it was big, clean, 2 baths, kitchen with major appliances, air conditioning was working, the pool was clean and warm. the breakfast is unbelievable delicious. The three young front desk personnel were really helpful and definitely we will come back. highly recommend."

"Rooms are basic but clean. Breakfast is good but even on weekends closes at 10:00AM. Staff mostly speaks Portuguese only but are very helpful. Toilet amenities are barely basic. Few slivers of soap bars is just pathetic. Tiny Shampoo/Conditioner mix. No facial tissues anywhere in the room. The room entrance door floor latching mechanism is an accident waiting to happen that can break your toe. Area of the hotel is safe and clean. 10-15 minutes walk that is very safe to tons of nice restaurants and cafe’s. The restaurant inside the resort has excellent quality, and super delicious food, one should not miss it."

"Hotel bien situé, prêt des service et attraction. Le gros probleme est que le matelas etait dans une condition épouvantable, douleur toutes les nuit a cette hotel, les vibration causé par les vehicules et transports dans la rue, était impressionnante."

"The staff was super helpful and the hotel was very clean and beautiful. The breakfast was excellent. Valet parking was included and was very convenient. The location was right in downtown and had easy access to food, shopping, and tourist spots."

"Friendly staff, clean amenities and excellent location"

"Great staff friendly and peaceful "