Indoor pool, pool loungers

Reviews of Clarion Inn

2.5 out of 5
Clarion Inn
3033 W College Avenue, Appleton, WI

Reviews

8.2

Very good

Rating 10 - Excellent. 439 out of 1001 reviews" "
Rating 8 - Good. 345 out of 1001 reviews" "
Rating 6 - Okay. 118 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 40 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lorry

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location! There are plenty of dining options near, they offer a wonderful breakfast, and a free happy hour a few day during the week! Just 20 min drive to downtown! Always my go to when in the Milwaukee area!
Stayed 1 night in May 2024

10/10 Excellent

Tabitha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a great pool/recreation area, rooms are clean and neat. Good breakfast included at the connected restaurant.
Stayed 2 nights in May 2024

6/10 Okay

John

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Nicolle

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
OK
Stayed 1 night in May 2024

8/10 Good

Laurie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was Awesome. Kids loved the pool. Adults did hog up the hot tub and were very loud after 11p as we had a pool room. Overall it was a good stay and would stay again.
Stayed 1 night in Apr 2024

6/10 Okay

John

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Not the cleanest. Carpet on stairs appeared not to vacuumed for weeks. Maybe they need to buy new vacuums. Carpet in room had several white stains. With a little effort could be taken care of. Had wrappers on the floor, TV was not plugged, alarm clock not in working order and room temperature was at 63 degrees when arrived. Sure easy enough for us to correct, but really why should we have to!? They need to focus on these types of things to be a hotel where people want to come back to.
Stayed 2 nights in Apr 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness
The bartending staff was rude and miserable. Totally ruined the experience.
Stayed 1 night in Apr 2024

4/10 Poor

Adria

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall the stay was two stars. The hotel is very old and really not very well kept. The pool area was nice but the hotel overall was not great. They placed our room in the back of the hotel next to a door outside that kept us up most of the nights. Did not feel safe in this spot. The breakfast is offered in a restaurant next door but is just a buffet in the middle of a Restaurant you do not get to order or have a menu of options. Will not be staying here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I love the pool area. It has an all natural salt water pool. I really enjoy it. Looks of pretty light and comfortable pool chairs. Check was good the lady checking us in was very friendly and helpful. The restaurant attached had good food. Room was not clean could literally see sprinkles off of someone’s donut on the floor.
Stayed 1 night in Apr 2024

10/10 Excellent

SHANNON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an incredible value for the money. Cool bar, great pool area, nice breakfast set up.
Stayed 1 night in Apr 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Torre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place! Clean, pool, hot tub, & great staff! The Mad Apple restaurant which is connected to the hotel is outstanding!
Stayed 1 night in Apr 2024

10/10 Excellent

Gary, Neillsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool area
Stayed 1 night in Apr 2024

6/10 Okay

Santiago

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2024

2/10 Terrible

Amie

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Building run Down and dirty. Kids gathering in hallways being loud and asking for money for vending machine. Would not stay again.
Stayed 1 night in Mar 2024
Response from Management on 28 Mar 2024
We are sorry you dont feel comfortable at Hotel and we try best to keep it clean and kids ask for money obviously they ask parents Right !

6/10 Okay

Angela

Travelled with family
Disliked: Amenities, property conditions & facilities
The beds were very comfortable. The kids loved the uniqueness of the pool area, but it was cold. The water felt warm because the air was cold. There were 10-15 guests in the hot tub continuously. The walls are thin and I could hear the conversation in the room next to us. It is conveniently located.
Stayed 2 nights in Mar 2024
Response from Management on 28 Mar 2024
Thank you for feedback

8/10 Good

Beverly

A little disappointed as we booked expecting to sit in a hot tub. There was a large group that was not even staying at the hotel that filled the hot tub until close.
Stayed 1 night in Mar 2024
Response from Management on 27 Mar 2024
Sorry you had a issues because of Badger team at mad apple resturant event

10/10 Excellent

Richard

Travelled with family
Liked: Amenities, property conditions & facilities
Dated but nice
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for review

10/10 Excellent

Rick L

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with great amenities. Greatly enjoyed our stay.
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Thank you for review

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked being able to buy aspirin at the front desk, since I forgot mine. I would like the hot breakfast to have been better explained to me as more of a $6 discount on a limited menu, rather than a "free" hot breakfast. Really disliking the tile floor in the room. I know it is easier to keep clean and bed bug free, but it is louder and slippery when wet. Something beyond the control of the hotel was the extraordinarily loud and talkative neighbors next door. They were up until 5 a.m. playing cards and talking loudly...and they had a baby. There was a connecting door, so we had to put up with listening to them unfortunately. Otherwise, pretty good stay for the money.
Stayed 1 night in Mar 2024
Response from Management on 19 Mar 2024
I am sorry to hear you had issues

10/10 Excellent

Joana

Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from management on 13 Mar 2024
thank you for review

10/10 Excellent

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
pool, hottub, breakfast
Stayed 1 night in Mar 2024
Response from Management on 10 Mar 2024
Thank you for review

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Management on 8 Mar 2024
Thank you Amanda for feedback

2/10 Terrible

JILL

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
There was socks under a chair.. Made us question if the was probably cleaned. Also a million kids in the pool and hot tub. Couldn't even use either. We complained to the manager checked out with the promise of a refund.
Stayed 1 night in Mar 2024
Response from Management on 6 Mar 2024
Thank you for taking the time to share your feedback with us. We're genuinely sorry to hear about your less than satisfactory experience. Please accept our sincerest apologies for any inconvenience or disappointment you may have encountered during your visit. Your feedback is invaluable to us, and we're committed to addressing the issues you've raised to ensure that they don't happen again in the future.We would greatly appreciate the opportunity to discuss your concerns further and to make things right. Please feel free to reach out to us directly at [contact information], and we'll do our best to resolve any outstanding issues.Once again, we apologize for falling short of your expectations and hope to have the chance to regain your trust in the future.

10/10 Excellent

Mike

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice!
Stayed 1 night in Feb 2024
Response from Manegement on 3 Mar 2024
Thank you

8/10 Good

Kirsten

Travelled with group
Liked: Cleanliness, staff & service
The service from the front desk staff- especially one gal in particular who was working at all times during our two day stay, was attendant & friendly. Literally went out of her way to give advice on cabs & dining. AND they redid our room keys a dozen times without ever seeming annoyed. Which was extremely annoying for us to have it demagnetize so many times & keep having to go bug the front desk. The ice machine was out but our gal hooked us up once again. My biggest complaint is that the pool is a madhouse of big groups of children. This facility must cater to big groups of kid parties &/or sports teams so much so that we didn’t really ever get to enjoy but a short time in the hot tub each night (like 15 mins) when it wasn’t overrun but kids. And we had a poolside room which I wouldn’t have booked if I had known. The noisiness at the pool started as soon as they opened. It was hard to sleep in with that going on so unless you like to wake early, don’t rent these. And there are no adult-only hours for the pool area. With this kind of full time kid action all day on the weekend, I do think they should implement an hour without kids in the pool area.
Stayed 2 nights in Feb 2024
Response from Management on 3 Mar 2024
Thank you for feedback we dont keep adults hours because kids go in room and they create trouble we had past experience thats why we dont have adults pools hours .

6/10 Okay

Joseph

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Pool area is nice
Nice pool and hot tub, very dated, dingy, uncomfortable beds and basic bathrooms.
Stayed 1 night in Feb 2024
Response from Management on 26 Feb 2024
Thank you for feedback

10/10 Excellent

Julie, Kenosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, pool was great for the kids, very clean, and they have an attached restaurant, mad apple burger, which had great burgers!!
Stayed 1 night in Feb 2024
Response from Management on 25 Feb 2024
Thank you for your quality feedback

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Management on 25 Feb 2024
Thank you for feedback

6/10 Okay

Gerald A

Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Thank you for review

8/10 Good

Bryon

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the infoor pool area and the rrstiarant next door
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
Thank you for feedback

8/10 Good

Summer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Managemenet on 25 Feb 2024
Thank you for feedback

4/10 Poor

Bender

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Before I make this comment, we are not rude, trashy or disrespectful people but I didn't like this hotel mainly because they act like Communist dictators about everything. Before I even got to my room the guy at front desk told me three comments about my 3 year old with Autism....My anxiety levels were through the roof because the guy at the front desk was watching my every move. He told my kids they couldn't bounce the beach ball by the pool because he had a complaint at 6pm and my kids were the only ones at the pool and I didn't even hear huge bangs anywhere near the pool. No guests allowed. My sister came and was going to eat a pizza with us by the pool. No! She had to pay to be here and the guy had to call the manager to ask if my sister and her husband could sit in the pool area and not swim...?!? I paid a good amount of money to stay here. If you have kids, stay somewhere else. The pool is pretty but its surrounded by cameras and every little move you make the light goes on and you know they're watching you...I have 4 kids, I came to a hotel so my kids could swim and I have a break and then this guy is walking back and forth watching and waiting for us to break a rule. We wanted to order food from the restaurant and were told they Don't deliver past the front desk...well thats nice because its literally 40 steps away and if I would have left my kids unattended I would be breaking another rule. Rules! Rules!
Stayed 1 night in Feb 2024
Response from Management on 20 Feb 2024
I can see you have some bad experience about and we can understand due to high volume of guest we are try to make every guest stay better and we will personally talk to desk guy and tell him to this problem not repeat again.

8/10 Good

Bryon

Travelled with partner
Liked: Cleanliness, staff & service
The hours of the pool. Everytime we went to pool there was kids in the hot tub like its a kiddie pool or something. Would have been nice if you have adult hours til midnight or something
Stayed 1 night in Feb 2024
Response from Management on 17 Feb 2024
Thank you for feedback we dont keep adults hours because this pool open until 11:00 pm and people who stayed in pool side and pool view room they had issues in past and kids does not go in rooms and walking in hallways and makes trouble who people sleep in rooms thats why we keep all guest have same pool hours

4/10 Poor

Robin, MARINETTE

Business traveller
Disliked: Amenities
My room had a missing darkening shade, and only had the daytime shade. The stopper on the bathroom sink would not open. I let the front desk know about my rooms concerns when I was checking out. She could not have been less interested. She did not write down my concerns, nor did she apologize. The overall condition of the property was in in need of a renovation.
Stayed 1 night in Jan 2024
Response from Management on 17 Feb 2024
We have checked that room had no issues its better if you tell us when you had a issues we can move you in another room

8/10 Good

Adrienne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The gentleman working on monday February 12th around 515pm was awesome! He went out of his way to help and was so friendly.
Stayed 3 nights in Feb 2024
Response from Hardik on 16 Feb 2024
Thank you for your feedback yes Austin his name he is very nice person and kind too

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have atayed before and love being able to have a great dinner and drinks and walk back to our room, but also not to far from the airport.
Stayed 1 night in Jan 2024
Response from Hardik on 12 Feb 2024
Thank you for feedback

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was vary nice.
Stayed 1 night in Feb 2024
Response from Hardik on 12 Feb 2024
Thank you

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful front desk staff. Quiet, clean, and a good bed
Stayed 1 night in Feb 2024
Response from Hardik on 12 Feb 2024
Thank you

4/10 Poor

Ryan

Stayed 2 nights in Feb 2024
Response from Hardik on 12 Feb 2024
Thank you ryan

10/10 Excellent

Sarah

Travelled with partner
The place was very clean and staff was very helpful/nice. The bed was extremely comfy and shower was very hot and amazing water pressure. We didn’t use the pool/hot tub but it was very clean and huge area. Next time we’re hoping to use it. would stay again anytime I’m in Appleton. Also would recommend anyone to stay there.
Stayed 1 night in Feb 2024
Response from Hardik on 12 Feb 2024
Thank you sarah

8/10 Good

Lisa

Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Thank you for review

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Hardik on 6 Feb 2024
Thank you

8/10 Good

Kaitlyn

Stayed 1 night in Feb 2024
Response from Management on 25 Mar 2024
Thank you for review

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean & bed were comfortable.
Stayed 2 nights in Feb 2024
Response from Hardik on 6 Feb 2024
Thank you

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff is the best. However We had a broken chair and our phone didn't work in the room. You also need TV Guides for your rooms so we can find the channels. Hot Tub needs some major cement work. But all in all the staff made our stay welcoming
Stayed 2 nights in Jan 2024
Response from Hardik on 6 Feb 2024
Thank you for feedback and we will try to improve service

10/10 Excellent

Hyochang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2024
Response from Hardik on 6 Feb 2024
Thank you for feedback

6/10 Okay

Andrew

Disliked: Cleanliness
Stayed 3 nights in Jan 2024
Response from Hardik on 6 Feb 2024
Thank you