Search Chalets in Appalachian Mountains

"the visit was excellent "

"The pool was closed which was very Disappointing… was the primary reason we booked the hotel. Rooms aren’t great. Breakfast very average but the staff was kind and helpful "

"Clean room, above average accommodations, in a great location with too many amazing activities to choose from. Embassy suites wins again. We will be back again!"

"Lovely hotel in a great location. "

"I would defintely stay here again. The checkin was smooth and the young lady was so nice. The room was very nice but dont think i want to be next to the elevator again...very noisy,like a bomb going off,when in use but great room. Loved the balcony the lil river was my favorite. The room ws set up nice had a coffee pot so i was happy. The housekeper was spot on in keeping the room cleaned. She was super nice to. The young man at check out was good. I would stay again. We were there Saturday 21st to Wednesday the 25th 2026. Keep u the great work. "

"There was a hidden charge of $18 per night for parking. If only I was informed about parking charge I don't mind paying it but I only came to know about it through my credit card statement and calling them to find out what was this for. I expect more transparency in parking charge."

"Clean room and great food! "

"Room was clean but had a very loud wind tunnel like noise. Also, when I went to get on the elevator the door opened and then closed quickly as I was stepping in and the door smashed me. Almost a week later and I still have the bruising to show for it. The hotel staff seemed unbothered by the fact that I was hurt. I had to ask to talk to someone about it 3 different times before I got to speak with a manager. Not 1 "I'm sorry this happened" I then needed to stay an extra night because I was too sore to drive home 6 hours. One would think the hotel would have given compensation for the extra night or at least a discount. Nope, I was offered a $50.00 dining credit that wasn't good for anything other than room service or the bar and when I checked out, I had to go back to the front desk because my credit had not been applied. Customer Service Training needs to be done at this hotel. "

"Lots to do near by"