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Sapphire House Antwerp, Autograph Collection

5.0 star property
Luxury hotel with 24-hour fitness centre and 24-hour front desk

Choose dates to view prices

Sapphire House Antwerp, Autograph Collection, is in Old Town's center, blending urban convenience with tranquil gardens. The on-site PLANTn bistro offers fresh flavors. Rooms have high-speed WiFi. Guests value the attentive staff and 24-hour gym.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Room service
The current price is NZ$317
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(20 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed
Blackout curtains
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

Room, 2 Single Beds, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Blackout curtains
Private bathroom
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Lange Nieuwstraat 20-24, Antwerp, 2000

What's nearby

  • Green Square - 4 min walk - 0.4 km
  • Antwerp Market Square - 6 min walk - 0.5 km
  • Diamond District - 12 min walk - 1.0 km
  • Antwerp Zoo - 15 min walk - 1.3 km
  • Port of Antwerp - 16 min walk - 1.4 km

Getting around

  • Antwerp Port House Tram Stop - 5 min drive
  • Antwerp (ZWE-Antwerp Central Train Station) - 14 min walk
  • Antwerp (ANR-Antwerp Intl.) - 19 min drive

Restaurants

  • ‪Sapphire Bistro - ‬1 min walk
  • ‪Borze café - ‬1 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Cat Café - ‬2 min walk
  • ‪PLANTn - ‬1 min walk

About this property

Sapphire House Antwerp, Autograph Collection

Luxury hotel located in Old Town
A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Sapphire House Antwerp, Autograph Collection. Be sure to enjoy a meal at PLANTn, the on-site bistro. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
You'll also enjoy perks such as:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and express check-out
  • Express check-in, smoke-free property and concierge services
  • A lift, a vegetable garden and 1 meeting room
  • Guest reviews say great things about the helpful staff
Room features
All 139 rooms feature comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
Extra amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Free infant beds, electric kettles and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Valet parking on site (EUR 60 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 35 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PLANTn

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 45 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 kg per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50 per night.
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately EUR 35 per person
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 60 per day
  • Pet fee: EUR 45 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 5 stars.

Property is also known as

Sapphire House Antwerp Autograph Collection
Sapphire House Antwerp, Autograph Collection Hotel
Sapphire House Antwerp, Autograph Collection Antwerp
Sapphire House Antwerp, Autograph Collection Hotel Antwerp

Frequently asked questions

Is Sapphire House Antwerp, Autograph Collection pet-friendly?

Yes, this hotel allows dogs (limit 1 total) with a maximum weight of up to 30 kg per pet. There's a fee of EUR 45 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Sapphire House Antwerp, Autograph Collection?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Sapphire House Antwerp, Autograph Collection on 24 Nov 2025 start from NZ$305.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sapphire House Antwerp, Autograph Collection?

Self-parking is available for EUR 25 per day. Valet parking is available for EUR 60 per day.

What time is check-in at Sapphire House Antwerp, Autograph Collection?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sapphire House Antwerp, Autograph Collection?

Checkout is at noon.

Where is Sapphire House Antwerp, Autograph Collection located?

Located in Old Town, this luxury hotel is within a 5-minute walk of Meir, St. Carolus Borromeus Church and Farmers' Tower. Paleis op de Meir and Green Square are also within 5 minutes. Antwerp (ZWE-Antwerp Central Train Station) is 14 minutes by foot and Antwerp Central Station is 14 minutes.

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Reviews

Sapphire House Antwerp, Autograph Collection Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Amenities

9.2

Staff & service

9.2

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 150 out of 212 reviews
Rating 8 - Good. 42 out of 212 reviews
Rating 6 - Okay. 12 out of 212 reviews
Rating 4 - Poor. 4 out of 212 reviews
Rating 2 - Terrible. 4 out of 212 reviews

Reviews

10/10 Excellent

Ryan

The staff were excellent, room spacious and clean, nice shower and strong air conditioning. Nice modern facilities. Would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was lovely, all the ataff were healpful and friendly. Our room was gorgeous, spacious with plenty of room to put away clothes - which never happens these days! The bed was so comfy. One tiny thing is that the room was quite dim - even with all the lights on, but honestly, that could be my age!! Breakfast was delicious with plenty of options and they catered very well for my partner who is a celiac. We will definitely be back.
Stayed 4 nights in Oct 2025

10/10 Excellent

Anna

Magic

Love everything. Service was the best of the best
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel and super friendly and professional service.
Stayed 1 night in Dec 2024

2/10 Terrible

Kine Annette

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
STAY AWAY!! Horrible management, students working in reception that gives p
Stayed 3 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an absolutely gorgeous hotel in a great location. The staff spoke excellent English and were very friendly and helpful. I liked that you could put a sign on your door to plant a tree rather than have your room cleaned as an option.
Stayed 3 nights in Mar 2025

10/10 Excellent

Snorre Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a lovely stay at this hotel. The staff were very attentive and friendly. The breakfast options were good with a nice selection of meats, bread, fruit, cheeses and more. They would offer some table service during breakfast which was a nice touch. The rooms were very nice! Everything felt modern and well maintained. I would have liked a bit more water pressure in the shower, but the bathroom was really nice over all. The bedroom was really nice with a large comfortable bed. The air condition worked really well in the over 30 degrees Celsius weather.
Stayed 3 nights in Jun 2025

10/10 Excellent

Raimundas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the old town. Hotel very stylish and truly represents 5 stars.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room , the bathroom and everything was wonderful !
Stayed 2 nights in Jul 2024

8/10 Good

SHAI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location Great design Friendly staff Excellent food. Decent price. no hot water the last nignt, would have been great to take a warm shower after a long day of work.
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In an old building, beautifully furnished. Great location for shopping, trams, old centre.
Stayed 3 nights in Oct 2023

2/10 Terrible

Fabio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We made several complaints about our shower that was flooding the whole bathroom. Nobody fixed it during our 4 nights stay. We were not offered a new room or even a discount The flooding was really bad. The water leaked to the carpet in the room every day, causing a disgusting smell I talked to several people, from reception to housekeeping and maintenance and absolutely nothing was done Furthermore, we were not advised that the street was blocked for maintenance. It was a bad surprise and if we knew it beforehand, we would have selected another hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

raimundas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 5 stars hotel, very stilish and in a good location. Only one thing that could be better is breakfast, since variety qute low.
Stayed 2 nights in May 2023

8/10 Good

Leah Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the property was excellent. Parking is too expensive and the plant-based restaurant was not very good. The room was very clean, the staff were excellent and welcoming. Great hotel.
Stayed 5 nights in Jun 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sapphire Antwerp

Wonderful property within walking distance to most activities. Great staff. Not so good- plant based restaurant within the hotel.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Didn't use the gym or dine in the hotel. Very close to Grote Market. I'd stay there again. The room was fine - a king bed, great bathroom. Room 223 - not a great view from the window.
Stayed 3 nights in Oct 2023

8/10 Good

susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing The hotel has not been open too long so still a few teething problems but overall great experience However they need to address the breakfast - plant based food is not for everyone - they need to list on the breakfast menu that there are still other non plant options available
Stayed 3 nights in Aug 2022

6/10 Okay

Heiko

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service staff was nice but tried to defer any request to self service like calling a cab and such. Not what I expect from a 5 star hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Albena

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is overpriced for the service offered to the visitors. True, it is with an excellent location, freshly renovated in a stylish chic and gorgeous interior design of the shared spaces. We appreciated the friendly and helpful team at the reception and the bar. In the room, though, there were a lot of disappointments... The room services persons at the floor were not polite, and even when we noted that they had done a lousy job preparing the room, they did not deliver any better: for two people we were given only one bathrobe, we were not given any pantoufles (and when we asked, we only got a tiny No36 pair which was a joke for my husband), the sewing set was emptied and not replaced with a new one; the bottles with shampoos and douche gel were practically empty at our arrival and were not filled up during our stay; we had asked for a late check-out (which the reception graciously accepted and registered in the system), which did not prevent the room maid to enter the room for cleaning... when we tried to explain we had booked a late check out, she retorted back in a disrespectful manner. We had kept our towels on the rafts, in order to contribute for a lower environmental impact (as advised by the notice in the bath), but the towels were changed anyway. On the first day we had tea and coffee in the room, but the room service staff did not replace the cups with clean ones and did not even empty the bin. A very unsatisfactory performance at the room.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. The restaurant was great for breakfast and dinner. Our room and the hotel was beautiful. We walked to everything we wanted to do. There were many great restaurants close by. Over all a great choice and I would stay there again!
Stayed 4 nights in Oct 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is truly gorgeous on the outside and inside. The room was very clean and had the most comfortable bed, and the location was pefect for exploring Antwerp as you could easily walk everywhere.
Stayed 3 nights in Sep 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a very nice hotel in a great location near all old town attractions. The front desk staff were highly professional and friendly. They have provided helpful information regarding planning for our two days in Antwerpen. We’re Expedia Platinum members and have been offered a room upgrade and early check in.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The best hotel we had during our vacation in Belgium! Perfect stay!!! I appreciated the hotel's cleanliness and design. A real five-star hotel!
Stayed 2 nights in Aug 2025

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zeer prettige overnachten gehad. Goed ontbijt en op goede loopafstand van diverse bezienswaardigheden
Stayed 2 nights in Aug 2025

10/10 Excellent

Rose-Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely stay

Very comfortable beds and a luxury place. Close to walk to the historical center, the central station and the harbour. We really recommend this hotel.
Stayed 1 night in Aug 2025