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Hotel Matelote

3.0 star property
Hotel in Antwerp

Choose dates to view prices

Hotel Matelote, in Old Town near Antwerp Market Square, offers in-room WiFi, laundry services, and luggage storage for easy exploring. Guests praise the multilingual staff for their genuine hospitality, enhancing their stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 15 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

Highlights

Air conditioning
Heating
Free cots/infant beds
Fridge
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
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About the area

Map
Haarstraat 11A, Antwerp, 2000

What's nearby

  • Antwerp Market Square - 3 min walk - 0.3 km
  • Green Square - 4 min walk - 0.4 km
  • Diamond District - 19 min walk - 1.6 km
  • Port of Antwerp - 20 min walk - 1.7 km
  • Antwerp Zoo - 5 min drive - 2.3 km

Getting around

  • Antwerp Port House Tram Stop - 4 min drive
  • Antwerp-South Station - 5 min drive
  • Antwerp (ANR-Antwerp Intl.) - 21 min drive

Restaurants

  • ‪Clodette - ‬1 min walk
  • ‪Café De Vuile Was - ‬1 min walk
  • ‪Cafe Den Uilenspiegel - ‬2 min walk
  • ‪Falafel Tof - ‬1 min walk
  • ‪Libanezza - ‬1 min walk

About this property

Hotel Matelote

Hotel located in Old Town
Hotel Matelote provides a terrace and more. Guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A front desk safe, smoke-free property and luggage storage
  • Tour/ticket information, concierge services and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Matelote boast perks, such as air conditioning, in addition to amenities, such as free WiFi and safes.
More amenities include:
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, free infant beds and electric kettles

Similar properties

Front of property

Motel One Antwerp

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Bar
9.4 out of 10, Exceptional, 231 reviews
The price is NZ$191
includes taxes & fees
16 Nov - 17 Nov
Motel One Antwerp

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14 per person

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Restaurant dining guides

More

  • 5G smartphone data speed
  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Smartphone
  • Unlimited smartphone data usage
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open Monday - Saturday (7:30 AM - 8:00 PM) and Sunday - Sunday (7:30 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.97 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Hotel Matelote
Hotel Matelote Antwerp
Matelote
Matelote Antwerp
Matelote Hotel Antwerp
Hotel Matelote Hotel
Hotel Matelote Antwerp
Hotel Matelote Hotel Antwerp

Frequently asked questions

Is Hotel Matelote pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Matelote?

This hotel doesn't offer parking.

What time is check-in at Hotel Matelote?

Check-in start time: 3 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Matelote?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Where is Hotel Matelote located?

Located in Old Town, this hotel is steps away from Vlaeykensgang, Poorterswoning Museum and Antwerp Market Square. Antwerp City Hall and Cathedral of Our Lady are just steps away. Antwerp (ZWE-Antwerp Central Train Station) is 22 minutes by foot and Antwerp Central Station is 22 minutes.

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Reviews

Hotel Matelote Reviews

8.8

Excellent

8.8

Cleanliness

9.4

Location

9.0

Staff & service

8.8

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 119 out of 236 reviews
Rating 8 - Good. 82 out of 236 reviews
Rating 6 - Okay. 28 out of 236 reviews
Rating 4 - Poor. 7 out of 236 reviews
Rating 2 - Terrible. 0 out of 236 reviews

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities, room comfort
Great room, clean and superb bathroom, very hospitable
Stayed 4 nights in Mar 2024

10/10 Excellent

Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maarten was there to check us in even though it was Sunday with a marathon running, making our arrival a challenge. Everything was great
Stayed 2 nights in Apr 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great special hotel with great rooms in the center of Antwerp. Love it!
Stayed 1 night in Jul 2024

10/10 Excellent

Alasdair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant individual hotel in Antwerp

If you are ok with stairs then this is the place to stay in Antwerp. A quirky old building right in the heart of the city. Eric made us very welcome and gave us great advice about where to visit. The hotel is only a few minutes away from the amazing museum Plantin, which celebrates printing , the early production of books, maps and atlases, the early development of medicine and pharmacy, and as an aside it is full of Ruben's paintings. It is possibly the best museum I have ever visited, unfortunately we only had an hour but we could easily have spent much more time there .
Stayed 2 nights in Jul 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quirky hotel with friendly staff

We received an upexpected upgrade to our booking to a larger room on the top floor of the hotel. This meant negotiating three flights of stairs but it was worth it for the extra room. Lots of nice touches including complimentary water and a small bottle of wine in the fridge. The quirky hotel was just what we wanted and there was a free coffee machine in the reception area where soothing classical music was always playing. The owner was very friendly and explained the building's history. The Matelote is in a great position, close to Het Steen, the Grote Markt and lots of Antwerp's shops, cafes and bars.
Stayed 3 nights in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Matelote. Erik was really friendly and knowledgeable about the area. Hotel is situated right by the cathedral and is central to everything.
Our room
Our room
Stayed 3 nights in Sep 2025

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We ended up with a really spacious suite. Great staff and well located in the center of town, down a small alley (with restaurants etc down it.. a nice alley) and super walkable and close to public transport. Had a great time, just wish we could have stayed longer. There are only stairs in the building (no elevator) due to the historic nature of the building. and the stairs are steep and narrow in this area of the world, with a slight curvature to the base of the stairs in this building, so just be mindful if you have big clunky suitcases. Would totally stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Bert-Ola

Liked: Cleanliness, staff & service, room comfort

P

Läge mitt i centrum tyst bra frukost
Stayed 2 nights in Jul 2025

10/10 Excellent

Mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Känner sig välkommen

Fantastisk gästvänlig ägare som gör vistelsen minnesvärd.
Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great and the owner was personable and helpful in guiding on our stay. We would stay there again
Stayed 1 night in Jun 2025

8/10 Good

Jeannette

Heerlijk verblijf gehad, schoon, geweldige locatie, midden in het centrum van de stad.
Stayed 1 night in May 2025

8/10 Good

Margaret

Liked: Staff & service

Quiet, central hotel

The hotel was very central and quiet and the staff very helpful and friendly. The breakfast was fresh but limited choice. The room was spacious with a comfortable bed but the decor needed refreshing, quite a few scratches on paintwork and the towels a little thin and scratchy.
Stayed 4 nights in May 2025

10/10 Excellent

Jaz

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. Very central and convenient location.
Stayed 1 night in May 2025

10/10 Excellent

Alexandru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel is zeer goed gelegen, met gemakkelijke toegang tot het openbaar vervoer en diverse toeristische bezienswaardigheden. Het personeel is erg vriendelijk en laat je je meteen welkom voelen. ( Big shout-out to Maarten ). 😎 De kamers zijn zeer schoon en het bed waarin we sliepen was uiterst comfortabel. Ik ben blij dat we dit hotel hebben gevonden, want we komen regelmatig terug naar Antwerpen.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mysigt Hotel med toppen läge. Bra service, mannen som äger hotellet är super trevlig och tillmötesgående.
Stayed 1 night in Apr 2025

10/10 Excellent

Margaretha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locatie op steenworp afstand van het oude centrum, de Grote Markt. Gezellige omgeving. Zeer vriendelijk ontvangen, upgrade naar de suite gehad.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Het hotel voor de tweede keer geboekt gehad, kamer is groot en heerlijk stil, het hotel is erg centraal gelegen bij de Grote Markt & Groen plaats. Super handige bagage opslag, niets te klagen.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE OPCION EN AMBERES

Muy buena ubicacion, a 300 mts de la plaza central, la atención fue muy buena.
Stayed 1 night in Oct 2024

8/10 Good

Carol

Central location but quiet. Very helpful staff
Stayed 3 nights in Sep 2024

6/10 Okay

LOURDES

Liked: Cleanliness, staff & service
Location is great and you can walk to most of the downtown attractions, although we don't recommend walking from the train station (20-min walk through cobblestone streets rolling luggage). The hotel was clean and the staff was friendly. The room was quiet facing the courtyard, rather than the street. We didn't try the breakfast because there are lots of cafes around. The stair steps are very narrow and I got nervous going up/down with our suitcases. The A/C wasn't cool enough and the bed wasn't very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Heinz

Liked: Staff & service, room comfort
En super lækker gemt perle midt i byen Morgenmad starter dog først kl 8
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
On nous a offert une chambre plus grande avec plus grand lit. Malheureusement, le lit était mou et on roulait vers le centre durant la nuit. De plus, il y avait de la moisissure dans la douche.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Personnel tres agréable. Chambre spacieuse. Fenêtres mal insonorisées du coup la nuit a ete bruyante.
Stayed 1 night in Jun 2024

10/10 Excellent

Kymm

Liked: Cleanliness, staff & service, property conditions & facilities
the location is perfect, the lack of an elevator compensated by the quaintness and care that is given by the staff is offset. We will definetely stay here again.
Stayed 2 nights in May 2024

6/10 Okay

Vincent

Liked: Cleanliness, staff & service, room comfort

Hôtel vieillissant

Rapport qualité-prix très moyen. Très bien situé proche de la grand place et au calme. Chambre non rénovée : moquette usée, lits fatigués. Bouteille d’eau offerte. Surclassement possible avec les Rewards. Petit déjeuner quelconque avec pain industriel, portions individuelles au choix très limité, œufs bio frais. 12€ en supplément.
Stayed 2 nights in May 2024