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Reviews of Otel Star Palace

Otel Star Palace
Muratpasa Mah. 567 Sok. No. 33, Antalya

Reviews

7.2

Good

Rating 10 - Excellent. 191 out of 608 reviews" "
Rating 8 - Good. 174 out of 608 reviews" "
Rating 6 - Okay. 100 out of 608 reviews" "
Rating 4 - Poor. 56 out of 608 reviews" "
Rating 2 - Terrible. 87 out of 608 reviews" "

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

bilawal

Stayed 5 nights in Feb 2024
Response from Otel Yönetimi on 22 Mar 2024
Görüşleriniz bizim için önemlidir.

10/10 Excellent

Selin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you lovely staff and hotel in the city center Very helpful staff and very quiet area very good and safe place for family Thanks every one
Stayed 4 nights in Jan 2024
Response from Otel Yönetimi on 27 Jan 2024
Thank you

10/10 Excellent

James

Stayed 4 nights in Jan 2024
Response from Otel Yönetimi on 27 Jan 2024
Thank you

10/10 Excellent

Keng Chong

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very reasonable price for a city stay with private car park.
Stayed 1 night in Dec 2023
Response from Otel Yönetimi on 27 Jan 2024
Thank you

6/10 Okay

Nudimud

Travelled with family, Business traveller
Disliked: Amenities
Not bad
Stayed 1 night in Oct 2023
Response from Otel yönetimi on 11 Oct 2023
Thank you

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, if you didn't know Emre is awesome, I'll add my voice to the list telling you this. But all the staff were delightful, particularly the night staff, who were just so hospitable, kind, and cool. The rest of the hotel is very nice, with tasteful decor, comfortable mattresses, and a sweet pool/courtyard area. There are a few minor things--soundproofing isn't great, and there are no blackout curtains, but this has been standard everywhere we've been in Turkiye. It's in a good area by the old town, very safe and fun spot, about a 20 minute drive to the beach. If you want to be on the beach, this is not your area. Would highly suggest this place, we all loved it.
Stayed 1 night in Sep 2023
Response from Otel yönetimi on 6 Oct 2023
Thank you.

2/10 Terrible

Mohammed

Stayed 8 nights in Sep 2023

4/10 Poor

Hulya

Stayed 3 nights in Sep 2023
Response from Otel yönetimi on 22 Sept 2023
Görüşleriniz bizim için önemli

10/10 Excellent

Betina

Liked: Staff & service
Stayed 1 night in Aug 2023
Response from Otel yönetimi on 30 Aug 2023
Thank you

10/10 Excellent

Mauro

Stayed 4 nights in Aug 2023
Response from Otel yönetimi on 30 Aug 2023
Thank you

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was what i expected. No complaints.
Stayed 2 nights in Aug 2023
Response from Otel yönetimi on 18 Aug 2023
Thank you

4/10 Poor

Jessica

Business traveller, Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
You get what you pay for sink and taps where falling of wall
Stayed 1 night in Jul 2023

8/10 Good

Shahan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
1 night in antalya
Good location, 1 minute walk to the tram station going to airport. Hotel good do with modernisation or a good maintenence person to fix all the little things. Loads of minor repairs required everywhere and it would be much better. Price is brilliant but broken tiles, taps shower holder, noisey cistern let it down. Entrance looks fine so was a good start
Stayed 1 night in Jul 2023
Response from Otel yönetimi on 22 Jul 2023
Thank you

10/10 Excellent

Sevda

Stayed 1 night in Jul 2023
Response from Otel yönetimi on 16 Jul 2023
teşekkür ederiz.

10/10 Excellent

feyyaz

Stayed 2 nights in Jun 2023
Response from Otel yönetimi on 8 Jul 2023
Bizi tercih ettiğiniz için teşekkür ederiz

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a serviceable hotel. The room was very basic but mostly clean. The shower head fell off during a shower, but they were able to fix it very quickly. They have a gated parking area if you have a car. They don't seem to serve any food there.
Stayed 1 night in Jun 2023

10/10 Excellent

Krzysztof

Stayed 1 night in May 2023
Response from Otel yönetimi on 12 May 2023
Thank you

10/10 Excellent

Maxim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a hotel for 1 night for early morning flight. The first tram leaves at 05:43 and arrives airport at 06:25. The tram stop is opposite the hotel. The property did the job just OK. The floor and the room were newly refurbished. The wi-fi is very fast. The staff was very nice .The room is a little small, but OK. Many shops around .
Stayed 1 night in Apr 2023
Response from Otel yönetimi on 1 May 2023
thank you.

10/10 Excellent

Nathaniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome manager! She has always been helpful and kind!! Close to Mark Antalya and restaurants. Enjoy your stay!
Stayed 2 nights in Mar 2023
Response from Otel yönetimi on 25 Mar 2023
Thank you.

8/10 Good

joe

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Good for short stays
The reception staff were so helpful, the rooms were clean and of average comfort...
Stayed 2 nights in Feb 2023
Response from Otel yönetimi on 18 Feb 2023
Thank you

6/10 Okay

Mumtaz

Stayed 1 night in Jan 2023
Response from Otel yönetimi on 3 Feb 2023
Görüşleriniz bizim için önemlidir.

10/10 Excellent

Owen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place for the money
Stayed 1 night in Dec 2022
Response from Otel yönetimi on 23 Dec 2022
Thank you

8/10 Good

ABDALLAH

8/10 Good

Mart

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2022
Response from Otel yönetimi on 18 Oct 2022
Thank you

10/10 Excellent

Aleksej

Travelled with family
Liked: Staff & service, property conditions & facilities
Okey
Stayed 1 night in Sep 2022
Response from Otel yönetimi on 4 Oct 2022
Thank you.

6/10 Okay

Abderrahmane

Travelled with group
Hotel normal , chambre petite avec odeur de cigarette
Stayed 1 night in Sep 2022

8/10 Good

Mrs Wendy Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel was very easy to find, the tram stop is very close. It was about a twenty minute walk to Adrian's gate, or the tram goes there. A friendly lady greeted us at reception. We were on the fifth floor, there was a lift. The room was a good size with large windows, air conditioning and good beds. I don't understand the negative reviews, we had a great stay.
Stayed 1 night in Sep 2022
Response from Otel yönetimi on 23 Sept 2022
Thank you.

8/10 Good

ghina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room fairly clean very close to center
Stayed 2 nights in Sep 2022
Response from Otel yönetimi on 23 Sept 2022
thank you

10/10 Excellent

veriko

Stayed 1 night in Sep 2022
Response from Otel yönetimi on 23 Sept 2022
thank you

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Sadece yatak İçin ödenen para bile fazla. Kahvaltı yok. Oda da su bile yok. Keşke bu oteli tercih etmeseydim. En azından çarşaflar temizdi.
Stayed 1 night in Sep 2022

2/10 Terrible

Ilnaz

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no phone in the room so I needed to go down for every question I had, the bathroom door was broken and I stuck in the bathroom for 30 minutes till my sister come back and opened the door, the shower pressure was super low to take shower. Overall I wasn’t happy.
Stayed 2 nights in Sep 2022

8/10 Good

Jeffrey

Liked: Room comfort
Good value for the area. Would stay there again. Great location
Stayed 6 nights in Sep 2022
Response from Otel yönetimi on 15 Sept 2022
thank you.

8/10 Good

Mohammed

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Good friendly and stay able
Great air conditioning, nice sized room but the only downside was the terrible seating toilet wouldnt flush an shower very tight
Stayed 2 nights in Sep 2022
Response from Otel yönetimi on 13 Sept 2022
bizi tercih ettiğiniz için teşekkür ederiz.

8/10 Good

Maryam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CloseTramway was good. No breakfast available at the Hotel
Stayed 2 nights in Aug 2022

2/10 Terrible

Sameollah

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst hotel I’ve ever been too!! Area Dirty as hell! Reservation table lady is rude as hell! No respect Left stopped working and had to bring my things from 3rd floor down by my self!
Stayed 2 nights in Aug 2022

2/10 Terrible

Abdulrakib

Stayed 3 nights in Aug 2022

4/10 Poor

Mohammed

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom room very small need complete refurbishement also there was problem with the vent as the bad smell was difficult to get rid off
Stayed 2 nights in Aug 2022
Response from Otel yönetimi on 9 Aug 2022
Your feedback is importantto us

8/10 Good

Ahmed

Stayed 2 nights in Jul 2022
Response from Otel yönetimi on 4 Aug 2022
teşekkürler

6/10 Okay

Bakhodir

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The location is excellent, next to the train, everything is within walking distance, the rooms are clean, but apparently not updated for a long time, the lighting is weak especially in the bathroom, the rooms are small, you can hear everything at night, the walls are not soundproofed.
Stayed 1 night in Jul 2022
Response from Otel yönetimi on 4 Aug 2022
thank you

10/10 Excellent

Ali Raza

Stayed 1 night in Jul 2022

8/10 Good

Danyal

Stayed 4 nights in Jul 2022

8/10 Good

Rania

Travelled with family
Liked: Staff & service
Gd for value of money Great location Friendly staff
Stayed 9 nights in Jul 2022
Response from Otel yönetimi on 16 Jul 2022
Thank you

4/10 Poor

Aleksandr

Liked: Cleanliness
I'll think twice staying here again.
The room was fairly clean. Wifi is not existing. I told the hostess twice to fix it - no action was taken. It was really annoying the whole stay because I need it for my work. AC wasn't working properly - either too cold or too hot. It blows straight to the bed. I left it cold for a bit, and as a result I got a cold. House keeper took coins I left on a shelf (among my documents). When I confronted her, she told she thought it was a tip, and gave them back.
Stayed 7 nights in Jul 2022

6/10 Okay

FLORIN

Stayed 1 night in Jun 2022
Response from Otel yönetimi on 5 Jul 2022
görüşleriniz bizim için önemlidir.

2/10 Terrible

Shoaib

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Shower was not good at all water coming very slow can’t take shower properly its took me long time to get shower maybe it was because our room was at 5th floor
Stayed 1 night in Jun 2022

10/10 Excellent

Abdul

Stayed 3 nights in Jun 2022

10/10 Excellent

Muhammad

Stayed 4 nights in Jun 2022
Response from Otel yönetimi on 21 Jun 2022
thank you

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
It wa a good 1 night stay
Stayed 1 night in Jun 2022
Response from Otel yönetimi on 21 Jun 2022
thank you

10/10 Excellent

Sana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience with the hotel was fantastic.
Stayed 7 nights in May 2022
Response from Otel yönetimi on 14 May 2022
thanks so much

8/10 Good

Ahmad ghassan salman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from Otel yönetimi on 5 May 2022
thank you