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Reviews of Köşk Hotel

Köşk Hotel
Üçgen Mah. 91 Sok. No: 5, Muratpasa, Antalya

Reviews

4.8
Rating 10 - Excellent. 7 out of 49 reviews" "
Rating 8 - Good. 5 out of 49 reviews" "
Rating 6 - Okay. 11 out of 49 reviews" "
Rating 4 - Poor. 3 out of 49 reviews" "
Rating 2 - Terrible. 23 out of 49 reviews" "

5.0/10

Cleanliness

5.0/10

Staff & service

4.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very clear, nice recepturom, good atmosphere :)
Stayed 3 nights in Jul 2019
Response from Akın on 27 Aug 2019
Thank you, we would like to welcome you again. :)

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived they asked us to pay extra for air tion but we didnt ask about that and room is not clean no amenity only towel and toilet paper no elevator our room is 4th floor and there is noise at night from neighbors
Stayed 1 night in May 2019

4/10 Poor

Jemilla

Disliked: Cleanliness, staff & service, property conditions & facilities
There was an old beer bottle next to the bed and someones flip flops in the shower when I checked in. It's cheap which is nice but the staff are inattentive and absent. There is a family living in the reception area soit is not really run like a business.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Staff & service
Okay
Booking showed air conditioned room but they said we have to pay extra, we said it's included in booking, eventally they sent someone to take the air condition remote from our room. Door lock jammed and we were locked in and out of the room. Nothing was done obout it. If it wasn't for the above then overall it's good for the price.
Stayed 1 night in Aug 2018
Response from Aytaç on 14 Sept 2018
It is mentioned in your tour company that the air conditioning fee is extra. it does not come to us that we have deceived you, but when you check and pay yourself, you are worried about writing such an opinion. you preferred to stay in the hotel for 5 more days at the hotel you said it was so bad. Thank you.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel, don't even come *near* this place
Located in a crowded, noisy neighborhood, this hotel has no elevator, plus many other small quirks that you don't expect even from a Turkish 3 stars hotel. But we could have lived with all of that. What was worse was how the owners simply cheated us: upon arrival we were noticed that there is an "extra payment" for air conditioning - at almost half of a room price! When we showed them our specific order from hotels.com, which included air-con at no extra charge, they simply ignored it. As it was our last night in Turkey and late at night we had to unwillingly accept it. So what did we have here: bad location, no elevator, unfriendly staff, cheating. Why would you even consider this place?
Stayed 1 night in Jul 2018

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Good budget hotel.
Stayed 2 nights in Mar 2018

2/10 Terrible

Mehrban Khan, Manchester

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst ever experience !
Not suitable for people using lift. Dark staircases, no fridge, no wardrobe/storage facilities. No telephone in the room, have to go down four floors to see member of staff at reception. Communication problem as no one speak English.
Cockroach in bedroom.

2/10 Terrible

Mak, UK

Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointing Trip From Flight To Accommodation.
This was my third trip to Turkey, the first two were good but this one was very unsatisfactory from every aspects. I would not travel by Thomas Cook again in my life and never book my holiday through Expedia. We were given a room on fourth floor with no lift in the hotel building, not only this but lights on the staircase was faulty and we used our mobile phone to find our way. Hotel has no breakfast/meals facilities etc. Upon checking with Expedia they did not give any information in this regards. No fridge in room. During our 7 nights stay in Kosak Hotel only once room was cleaned, no hot water facility for hand wash, only shower has got mixer tap with hot/cold water. No wardrobe to put your clothes/bags etc. No locker, phone facility in room. Cockroach found in bedroom. I would not recommend this hotel to anyone.
Stayed 7 nights in Aug 2017

6/10 Okay

Amadou

Disliked: Property conditions & facilities, room comfort
Unfished hotel
Hi can't seat on the WC my legs can't fit in, as you can see on the photos

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room is very small but the worst is the bathroom,
You have to sit side way on the toilet, toilet is too close to the wall. Lavatory is smaller than tv remote.

2/10 Terrible

Olcay

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geceliği 50 TL etmez odalara boşuna para vermeyin.
Stayed 2 nights in Feb 2020

2/10 Terrible

Bekir

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Serkan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Odalar konforsuz Banyoda sabun dahi yok Tv yatinlari kotu surekli kesiliyor Normal daireden bozma bir yer Birakin oteli pansiyon statüsüne konamaz
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2019

2/10 Terrible

Mehmet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat otel
Berbat ötesi bir oteldi fiyatı uygun ve 1 gece için kaldık kalmaz olaydık sizden extra ücret almak için yapmadıkları kalmıyor temizliği kötüydü sadece konum olarak iyi yerde başkada olumlu bir tarafı yoktu
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Akın on 5 Sept 2019
isimsiz ve yorumsuz olan değerlendirmeleri kabul etmiyoruz.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dolandırıcılık
Rezerve edilmiş oda ücretinden daha fazla para aldılar resmen dolandırıcılıktır bu yazık turizmimiz adına.temizliği yetersiz oda ve konfor adına zayıf,tavsiye edilecek bir yer değil.kötü ve berbat
Stayed 1 night in Aug 2019
Response from Akın on 2 Sept 2019
Farklı bir oda ve istekler burası bir ticarethane olduğu için ücrete tabii dir. Kalmış olduğunuz oda özellikleri gayet uygun olduğu halde memnun kalmamış olabilirsiniz ama yinede yorumunuz için teşekkür eder tekrar bekleriz...

10/10 Excellent

FUAT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billig og bra
Stayed 1 night in Jul 2019
Response from Akın on 25 Aug 2019
Teşekkür eder, Sizleri tekrar misafir etmek isteriz.

4/10 Poor

Verified traveller

Stayed 14 nights in Jun 2019
Response from Akın on 2 Sept 2019
isimsiz ve yorumsuz olan değerlendirmeleri kabul etmiyoruz.

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Zimmer was wir gebucht hatten stinkte dermaßen, dass ein überdachten dort für uns nicht in Frage kam. Vermutlich ein nicht sichtbarer Schimmelbefall. Auch war es sehr klein zudem sollten wir für die Benutzung der Klimaanlage 2€/Tag extra bezahlen, was schon eine Abzocke vermuten ließ, weil ich im gebuchten Angebot diese zusätzlichen Kosten nicht gesehen hatte. Wir haben es reklamiert und gegen Aufpreis eine etwas größere Doppelbettzimmer mit ungemühtlichem Hinterhof-Balkon bekommen. Auf dem Doppelbett lag nur ein einziger bunter, stinkender Handtuch für zwei Personen. Die auf dem Fotos zu sehenden in Schwanenform gefalteten Handtücher entsprechen nicht der Wahrheit und sind sehr irreführend. Ich habe noch nie in einem so unangenegmen Bett geschlafen. Im Badezimmer fehlte die hälfte vom Spiegel, Ablage und Seifenspender waren mal vorhanden und fehlten gänzlich. Hinter der Tür war ein großer rechteckiger Loch ca. 25x40 cm wo man die Leitungen sehen konnte. Die Zimmer sind sehr hellhörig und nachts ist es im Hotel laut. Am nächsten Morgen wollte ich mit dem Eigentümer sprechen und fragen, ob er einen teil meiner Zahlung für die vier Übernachtung erstatten könnte, da wir keine weitere nacht mehr dort schlafen wollten. Der Eigentümer hat ein Gesprech abgelehnt obwohl er vor Ort war. Die Mitarbeiter waren mit der Situation überfordert. Im ganzen, war es das schlechteste Hotel was ich bisher hatte. Daher kann ich nur alle vor diesem Hotel warnen.
Stayed 4 nights in Jun 2019

8/10 Good

Olga

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Akın on 23 Aug 2019
спасибо :)

6/10 Okay

Radim

Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Müşteri memnuniyetinin sıfır olduğu bir işletme , bir daha asla tercih etmeyeceğiz.
Stayed 1 night in Jun 2019

2/10 Terrible

BORA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from AKIN on 3 May 2019
Otelimize gelen tüm insanlara müşteri değil misafir gözüyle bakmaya itina gösteren bir işletmeyiz...!

2/10 Terrible

Inna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отвратительный отель!
Отвратительный отель. Персонал говорит только на турецком. При оплаченном в тарифе кондиционере просили 50 TL за день. Накурено везде, начиная с ресепшна, заканчивая "некурящей" комнатой (которая была указана при бронировании), в которой находилась пепельница. Сказать, что это гадюшник, ничего не сказать. Номер грязнющий. При попытке сказать им об этом, они говорят, что белье постиранное (хотя было видно, что на нем спали) и номер чистый, а при попытке попросить переселить в другой номер, сказали, что других свободных номеров у них нет, хотя вечером почти все жалюзи были опущены, что говорит о том, что там полно свободных номеров. Интернет wi fi не работает. В номере нет ни одного шкафа. Висит только одна вешалка (на двух человек!). Один полусломанный стул и малюсенький столик. Нет ни туалетной бумаги, ни мыла, не говоря уже о полотенцах, которые они рекламируют на фото в виде лебедей. Вода в кране в туалете только ХОЛОДНАЯ! В бутылочке из-под мыла (на фото) - водичка с парой капель средства для мытья рук, оно не мылит совсем. На фото видно, что на этих кроватях спали и после этого их даже не удосужились привести в надлежащий вид, они не заправленные и мятые. Столик был липкий и грязный, пологла только перекись водорода. "Тапочки" - заношенные и убитые напрочь. Пол весь пыльный и грязный. Все ужасно! Сэкономив пару сотен рублей вы получаете хостел бомж-эконом класса. Кстати, близкое расположение главной улицы с одной стороны хорошо, но с другой - это шум и пыль. Не советуем!
Stayed 2 nights in Feb 2019
Response from akın on 26 Mar 2019
We do not accept people who come as drunk ...!

8/10 Good

Фаррух

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Klima parali
Klima icin ekstra (+13,00TL/gunluk) para aldilar, bu oteldan gitmadan once cepinizda para olmali, aksi halda, sogukda hasta olursunuz
Stayed 2 nights in Mar 2019
Response from YETKİLİ on 25 Mar 2019
Extra ücretlerimiz tüm internet sitelerimizde belirtiliyor. Teşekkürler..

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbatti klimadan ekstra ucret aldilar
Stayed 1 night in Dec 2018
Response from OTEL SAHİBİ on 9 Jan 2019
EKSTRA ÜCRETLERİMİZ TÜM İNTERNET SİTELERİNDE GÖZÜKÜYOR. TEŞEKKÜRLER

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kışın tavsiye etmem.
2 günlük bir konaklamamız oldu. Kış olduğu için heryer çok kötüydü. Otelin kliması sürekli çalışmasına rağmen hiç ısıtmıyordu. Yerlerde halı vs olmadığı için çok soğuktu ve battaniyeleri sanırım sezon bittikten anra hiç yıkamadılar toz içindeydi. Bidaha uğramayacağım biyer. Fakat sahipleri bay&bayan olarak çok tatlıydılar sobanın başında birlkte kahvaltı yapmak keyifliydi.
Stayed 1 night in Dec 2018
Response from Aytaç on 12 Feb 2019
Sanırım otelleri karıştırdınız. Burası 2* bir oteldir ve soba kurmak için bir bacamız yoktur...!

8/10 Good

Bayram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tecrübe
Bir oda iki yetişkin olarak rezervasyon yaptirdim. Otele gelince extra ücret istediler. Rezervasyon mail ini gösterdim. Biz öyle bir fiyat vermedik dediler. Extra 30tl yi aldılar.sorun bende mi
Stayed 1 night in Dec 2018
Response from OTEL SAHİBİ on 9 Jan 2019
EVET. EKSTRA ÜCRETLERİMİZ REZERVE YAPILAN YERLERDE BELİRTİLİYOR. İNCELEYİNİZ.

6/10 Okay

Verified traveller

Liked: Staff & service
Konumu harika bir yerde,girişte wifi ve klima ücreti istiyorlar.sıcak su akmıyor.Genel olarak samimiler.Diğer odalardan çok ses geliyor.
Stayed 1 night in Dec 2018
Response from OTEL SAHİBİ on 9 Jan 2019
EKSTRA ÜCRETLER SİTEMİZDE GÖRÜNTÜLENİYOR. TEŞEKKÜRLER

2/10 Terrible

Onur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konaklama yapamadım rezervasyon yok dediler
Stayed 2 nights in Dec 2018
Response from Aytaç on 12 Feb 2019
Neden böyle birşey yapalım ki. Bizim burda olma anacımız siz misafirlerimizi ağırlayıp para kazanmak ...!

8/10 Good

Burak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
İyi lokasyon
Uygun fiyata sadece yatacak yer arayanlara çok iyi bir lokasyonda
Stayed 1 night in Oct 2018
Response from Ersoy on 24 Nov 2018
Otelimizde sadece konaklama hizmeti verilmektedir..Teşekkür eder tekrar bekleriz.

10/10 Excellent

pedram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

6/10 Okay

mahmut

Konforlu değil yatak klima ve dus olsun yeter diyenler için yeterli kalite düşük ara mahallede bir yer
Stayed 1 night in Jul 2018
Response from Aytaç on 14 Sept 2018
İstikbal marka ortapedik yataklar, mitsubishi marka klima, 24 saat sıcak su olan bir yer için düşük kalite demeniz bizi şaşırttı çünkü giderken çok memnun kaldığınızı sölemiştiniz. Genede bizi tercih ettiğiniz için teşekkür ederiz.

6/10 Okay

Melike

Disliked: Property conditions & facilities
Stayed 1 night in May 2018

6/10 Okay

Qasid

Disliked: Cleanliness, staff & service, room comfort

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Цена = Качество Мы заказывали номер на двоих с двумя отдельными кроватями. Нам дали номер с одной кроватью, настолько маленький, что вдвоём невозможно разойтись :) В санузле между стеной и унитазом не помещаются ноги))) Пол я помыла сама. Также я помыла телевизор, шкаф, жалюзи, стены в душевой. Но! Хороший район и низкая цена)
Stayed 13 nights in Sep 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Kotu
Çok dar odalar bazilarinda klima yok kotuydu
Stayed 1 night in Sep 2017

10/10 Excellent

Berat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2017

2/10 Terrible

Faruk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rezalet, Paranla Rezil olmak
Daha önceki konaklayanlarin yorumlarını okumadan yaptığım bir rezervasyondu. Bu otel işletmesi kesinlikle saçma bir uygulama izliyor. Rezervasyonunu günler öncesinden yapmiş olmana rağmen sen otele gittiğinde rezervasyonunun iptal edildiğini söylüyorlar. Ve tüm yorumları okudum 3/4 kişiye aynisini yapmışlar. Kesinlikle sokakta kalmak istemiyorsaniz KONAKLAMAYIN. Rezervasyonumu iptal edebilirsin ama bana önceden haber etmesi gerekir. Rezalet.
Stayed 3 nights in Jun 2017
size bir şey söylemek istemiyorum, galiba bir yanlış anlaşılma var. üstelik biz kimseyi sokakta bırakmayız, çünkü bir tane daha otelimiz ve pansiyonumuz vardır.

6/10 Okay

Azer

Liked: Cleanliness, room comfort
Disliked: Staff & service
yeri kolay, temiz otel.
Çalışanları iyi və saygılıdır, günlük sadece gece uyumak için iyi bir otel.
teşekkür ederiz

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Uygun ve standart
Standart bir otel. Temiz ve sahipleri ilgili. Nevresim takımlarının eskiliği ve plastik banyo terlikleri eksileri. Birkaç gece kalmak için ucuz bir yer arıyorsanız ideal

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

sezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konumu,hizmet kalitesi ve personeli mükemmel bir otel.Personeli sıcakkanlı ve her konuda yardımcı oldular.Aile sıcaklığını her anlamda hissettiğim için tüm personeline ve otelin sahibi olan Aylin hanıma teşekkür ediyorum.Antalya ya gittigimde tekrar kalacağım mükemmel bir otel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berbat
otel bizi rezervasyon görünmediği için kabul etmedi. dahası paramızı halen geri alamadık.

6/10 Okay

Anne Sofie, Denmark

Liked: Cleanliness, staff & service
Great for the price
A good hotel if you only want to take a shower and have a bed

2/10 Terrible

Nahid, Göteborg sweden

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dåligt
Allt med hotellet var dåligt.