Lobby

Reviews of Best Western Annawan Inn

2.5 out of 5
Best Western Annawan Inn
315 Canal Street, Annawan, IL

Reviews

8.4

Very good

Rating 10 - Excellent. 104 out of 211 reviews" "
Rating 8 - Good. 65 out of 211 reviews" "
Rating 6 - Okay. 21 out of 211 reviews" "
Rating 4 - Poor. 15 out of 211 reviews" "
Rating 2 - Terrible. 6 out of 211 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Matthew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Arrived around 12:30 am and left around 6:30 am while enroute to a business conference so it was strictly a matter of sleep and eat. This location fit that need quite well.
Stayed 1 night in Mar 2024

8/10 Good

Tammy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay at this property when visiting family. Great local place. The employees are super helpful and friendly. The only suggestions I have are some road repairs on the way back to the hotel, beds were not comfortable, and the pillows were cheap. Overall everything else was fine.
Stayed 3 nights in Mar 2024

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, comfortable bed, good shower — good choice for one night stay on a road trip
Stayed 1 night in Jan 2024

6/10 Okay

Carla

Liked: Staff & service
It was fine, we were traveling by vehicle and needed to stop to rest. This hotel seemed cleaned.
Stayed 1 night in Dec 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom in my room could have been cleaner.
Stayed 1 night in Nov 2023

10/10 Excellent

Whitney

Stayed 1 night in Oct 2023

10/10 Excellent

Whitney

Stayed 1 night in Oct 2023

10/10 Excellent

Krista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hallways are clean - an indicator of how the rooms will be.
Stayed 1 night in Oct 2023

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A welcome change in accommodations!!
Modern, clean facility. Free breakfast was good and a welcome change! (Who puts out toppings for scrambled eggs?! So good...) Staff and management were friendly and care about the service they provide. Over the top from Kristina, Sai, and Charan (sorry about the spelling, you guys were the BEST!) Busy wedding weekend, but we were treated like we were their only guests. Very kind, very nice, very accommodating. They even suggested parking our motorcycles on the patio right by the front door. Very safe. These people care.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort
What can you expect from a highway hotel?
The bedding smelled bad, it smelled like an old person had used it and they didn’t wash it. Coffee is so watered down it just tastes like water, can’t believe they would try to save by barely putting coffee in the coffee maker. There was no housekeeping. There was no hot water for 3 days. The gym’s treadmills didn’t work.
Stayed 4 nights in Sep 2023

8/10 Good

Jill

Stayed 1 night in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were super friendly and helpful.
Stayed 1 night in Sep 2023

10/10 Excellent

tara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was vwry clean, and had a great breakfast. Would definitely stay there again
Stayed 1 night in Sep 2023

10/10 Excellent

DAVE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful, and conciderant. Room was clean and beds comfortable. Decent selection for breakfast, great value
Stayed 1 night in Aug 2023

8/10 Good

jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

6/10 Okay

Colleen, Mishawaka

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Good for an overnight stay.
Stayed 2 nights in Aug 2023

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed your clean, heated pool, and the hot breakfast. The kids loved the waffles they got to make.
Stayed 1 night in Jul 2023

10/10 Excellent

Nick

Stayed 1 night in Jul 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jun 2023

10/10 Excellent

Clayton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and room was so clean. There was no noise from the hallway. Staff was so nice and accommodating. Nice continental breakfast was very good.
Stayed 1 night in Jul 2023

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

4/10 Poor

Craig

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The driveway was in disrepair probably due to the fact that the vacant restaurant in front of the Best Western is responsible for this and also the vacant restaurant blocks the view of motel.
Stayed 1 night in Jun 2023

10/10 Excellent

RaeLee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

8/10 Good

Sandy

Stayed 1 night in Jun 2023

10/10 Excellent

Julia

Stayed 1 night in Jun 2023

10/10 Excellent

Samuel

Stayed 1 night in Jun 2023

10/10 Excellent

ROBERT, BEVERLY HILLS

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Jun 2023

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Alexis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The man at the desk and workers were so friendly and went way and above to help us. Because of them we will go back. Such great hard workers and kept everything so clean and stocked. We had a issue and they helped us out with their kindness.
Stayed 1 night in May 2023

8/10 Good

Marlene

Stayed 1 night in May 2023

10/10 Excellent

Honesty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !
Stayed 1 night in Apr 2023

8/10 Good

Edith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay!
My stay was very nice! Clean rooms and the nicest staff members! VERY helpful and kind! Hot breakfast was delicious - coffee was HOT and fresh, entire breakfast layout was awesome!
Stayed 2 nights in Apr 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5-Star Accommodations
This is a lovely hotel. Everything was clean. The breakfast provided was filling and delicious. We had a cat traveling with us and she was very comfortable. And the staff was the best part - so friendly! I'd definitely stay here again
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Kristen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible bed. Made us plunge the toilet ourselves.
Stayed 2 nights in Mar 2023

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Elliot

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location as a rest stop.
Stayed 1 night in Jan 2023

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

4/10 Poor

Amber

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Brenda

6/10 Okay

Micha

Stayed 1 night in Oct 2022

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and clean.
It was clean and restful. Would stay there again.
Stayed 1 night in Oct 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Mary

Stayed 1 night in Oct 2022

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well maintained & well managed property. Nice breakfast options.
Stayed 1 night in Sep 2022