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"Friendly staff and spacious rooms "

"Clean rooms and friendly staff in a lovely location. "

"A brilliant, well run hotel. "

"We spent 4 nights at Heavens Hotel whilst we visited friends in Hoorn, and the hotel was an absolute delight! The setting within an old church is so unique - the room was large and roomy, very clean, a lovely bathroom. The housekeeping staff were very friendly and accommodating, and were happy to come back if we had a late start leaving our room. Reception staff were also very friendly. Breakfast on offer was extensive and very tasty - the chef was very accommodating. Perhaps the only disappointing part of our stay was that the staff member in charge of breakfast each day tried to explain on several days how the breakfast worked - we were the only Australians in the hotel at the time, I believe, and speaking English, and the breakfast restaurant was not terribly busy at the time, so it was disappointing that she did not remember we had been to breakfast the day before, and then the day before that, and the day before. Also, we ordered English breakfast tea each morning, and each morning we were surprised that our order wasn't remembered. This was a minimal issue, and I feel a little critical in mentioning it, however we stayed in a number of hotels throughout Europe which were much busier, and most days our orders (and ourselves) were remembered by breakfast staff. The little personal touch of remembering that we had been there the day previously, and remembering what we ordered to drink, would have made a huge difference. Overall - a great stay, highly recommended!"

"Good staff, clean room, very comfortable environment "

"Parking was fine . Bar was perfect"

"Great location in center of Alkmaar! Shops & restaurants right outside the door. The hotel is beautiful and our room was great. The lofted room would not work well for someone with mobility challenges but worked well for us. Very responsive communication from the hotel! Would happily stay there again. "

"Shops nearby and quiet. Very walkable to the train station"

"The hotel is tucked away in Bergen, which is a very beautiful little high-end village near Alkmaar, The Netherlands. We stayed only for one night -- 17 hours to be precise -- as part of a larger group gathering. The group dinner was held at the hotel, and it was outstanding and highly recommended. Staff are nice. We had booked a room for two persons. Our room clean and with two windows overlooking a beautiful courtyard, but it was rather small -- about two feet on one side of a queen-size bed and a three-feet-band passage on the other sides -- with rather minimalistic furnishings and space. We had no room and place to put our luggage or unpack the immediate necessities. If we stay there again, we will definitely urge for a larger room. "