1/5 Terrible
Verified traveller
14 May 2021
Disliked: Cleanliness
Stayed at Fairfield hotel for couple days with my family walking distance to Disney land was awesome, staff were hit and miss.
We had nothing but problem at our stay
Day We checked in went to the room opened the door first thing I saw on one the beds is couple French fries called the front desk they sent someone to change the sheets and apologized, used the restroom when I closed the door saw bunch of hair behind the door it was disgusting like someone brushed their hair cleaned the brush and threw the hair behind the door I don’t think this room was cleaned at all cause right when I opened the blanket of the second bed to go to sleep it had orange spot on the fitted sheet called the front desk again to bring me a clean sheet I have never been to a hotel room that’s this dirty cleanness is zero.
Day 2 I called the front desk to get clean towels cause no one came to clean the room waited about 30 min called again she said they should be there in a little bit I explain I need to leave can’t wait longer 10 min later I finally decided to go to the front desk and pick it up myself I was told again we sent someone already . Went back to the room on the way to the room I stopped at the vending machine even vending machine wasn’t too happy took my money no soda walked back to the room to find out I’ve been locked out I couldn’t get in to the room cause when I shut the door the latch closed. Back to the front desk they sent someone to unlock the door he pushed the door broke the l
Stayed 2 nights in May 2021