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Reviews of Renion Residence Hotel

4 out of 5
Renion Residence Hotel
42 Kairbekova Street, Almaty

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 1 out of 17 reviews" "
Rating 2 - Terrible. 0 out of 17 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

4/10 Poor

Eunghyun, San Bruno

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Pro: Room size Cons: nonprofessional and unfriendly staff at the reception desk during my check-in (it took 40 minutes to check-in and I had to contact Orbitz), Hard to control hot/cold water for shower,
Stayed 1 night in Mar 2023

10/10 Excellent

Burke Patrick, Cape May

Stayed 6 nights in Oct 2022

10/10 Excellent

Kevin

Stayed 1 night in Dec 2021

10/10 Excellent

Nadia, Arizona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Renion is great. Breakfast is incredibly good, with so many tasty choices. Sauna is super clean and modern, yet shows respect for the old style traditions too. Rooms are safe, and the staff are very nice and work hard to accomodate special requests and make your visit memorable. The location is good too--close to the park and bazaar in the central part of town, and even the gorgeous mountains are not very far away. The hotel is a great balance between cost and features.
Stayed 5 nights in Sep 2019
Response from Renion Residence Booking office on 4 Oct 2019
Good day, from "Renion Residence"! Thanks a lot for your reply! We will try to do the best! Best Regards and Welcome!

8/10 Good

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy, but hard to adjust room temp
The hotel is super-clean, staff is very friendly. My only complaint would be room temperature - it got very hot for some reason (maybe the light give off heat?) and I had to open the window. Also, food from the restaurant was a big strange - salad dressing was extremely sweet, like syrup. But otherwise, there was a great deep bath tub, two bath robes, all the toiletries one might need.
Stayed 1 night in Mar 2019
Response from Booking Manager on 3 May 2019
Good day, from Renion Residence! Thanks a lot for your staying in our hotel! Welcome and see you again!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Booking Service on 30 Apr 2019
We hope to Welcome you next time! Sincerely yours, Booking Service of the Renion Residence Hotel.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Property conditions & facilities
I reserved queen apartment via Expedia. Then when we arrived, they had no Queen apartments, only twin apartment or standard room. The standard room was extremely small!
Stayed 1 night in Dec 2018
Response from Irina Zeib on 25 Dec 2018
Dear Guest! Please, accept our apologies for inconvinience. We hope the it wiil never happens again. Hope we will have an opportunety to welcome you again. Regards Renion Residence Team

10/10 Excellent

H, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2018
Response from Irina, booking manager on 11 Dec 2018
Thank you for high estimation of our Hotel! Welcome back!

8/10 Good

Hiroyuki

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Maxim

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2019
Response from Booking office on 26 Nov 2019
Thanks and Welcome! "Renion Residence"!

8/10 Good

Maxim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Booking office on 26 Nov 2019
Thanks and Welcome! "Renion Residence"!

8/10 Good

Stefan, Sachsen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer war auch schon 12:00 für den Check in bereit, kleines Bad 50 cm tief, Sauna und Dampfbad mit extra Badehandtüchern
Stayed 2 nights in Oct 2019
Response from Booking office on 1 Nov 2019
Good day, from "Renion Residence"! Thanks a lot for your staying in our hotel! Welcome and see you again!

8/10 Good

FAROUQ

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2019
Response from Renion Residence on 30 Aug 2019
Thank you for the appreciation of our work, we will be glad to see you again!

10/10 Excellent

sangwon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋은위치, 친절한 종업원, 쾌적한룸 모두 만족합니다.
Stayed 4 nights in Jul 2019
Response from Irina, reservation manager on 13 Aug 2019
Thank you for your commments! WELCOME BACK

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Всегда удобно, комфортно и на высоком уровне. Все возникающие сложности быстро решаются персоналом.
Stayed 2 nights in Feb 2019
Response from Renion Residence on 25 Feb 2019
Благодарим Вас за то, что поделились своими впечатлениями о проживании в нашем отеле. Очень приятно, что смогли сделать все, чтобы пребывание подарило Вам только приятные воспоминания!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
広くて綺麗なアパートメントタイプのホテル
部屋は台所、応接間、ベッドルーム、バスルームが分かれており広い。バスタブも付いている。電子レンジや冷蔵庫もあった。場所はやや町外れだが、中央バザールまで徒歩10分程度。
Stayed 1 night in Oct 2018
Response from Irina booking manager on 26 Oct 2018
Thank you for your positive feedback! We hope you had a really good time in our hotel! Welcome back!