Vale do Lobo Hotels, Loulé

"A really great hotel. Everything was perfect and I can’t fault it. We stayed for a week as a family of four and everyone loved our stay. "

"Breakfast adequate. Rooftop bar excellent."

"The property was great, a lovely villa. This was our 2nd visit, the only things that weren't as good this time - in particular was the shuttle bus around the resort. In the summer it is an excellent service, at Easter they only had 1 car so the wait for the service, instead of being 5 mins was more like 20-30 mins. This was poor and they should have had more drivers, I wouldn't go again at Easter they are not staffed for it. Additionally I had booked a restaurant reservation at Spikes, I had multiple confirmations but when we got there they didn't have our booking! Luckily the staff are great and Valentina recognised us from last year and looked after us so we had a great time, just small details that could have been better. Overall the villa was gorgeous and we had a lovely time. "

"A lovely, well-maintained hotel with a clean and inviting atmosphere. The staff are incredibly welcoming and always ready to help. The breakfast is outstanding, offering a wide range of delicious options."

"This was a nice stay but I don’t think up to 5* standard. The service was bad at most restaurants and the food beyond the breakfast buffet was over-priced and average. This may well be advertising but the pools are freezing in April, so just a warning! The hotel is super modern and has comfortable facilities, but it lacked the luxury touch for us."

"Great proximity to harbour and old town. Nice staff. Amazing breakfast! We had issue with the AC not cooling the room enough. "

"The room we stayed was clean and it has big bathroom. Breakfast was included. The hotel serves lunch and dinner, but at lunch time staff was short and slow."

"Clean however walls marked and scraped in places. Needs some attention. Generally clean and ok. Breakfast was just warm and every morning I was having to wipe down the chair / bench before sitting due to food crumbs and mess on them. Location of hotel is excellent. On day of checking in I reported the safe did not work, and it was not sorted and I mentioned this again on checkout. We had two rooms so we used the other room safe, but it’s still not good enough. "

"I was booked in for the hotel which was close to the beach. But apparently they had two hotels which i booked was a bit far away from the beach so i had to pay extra for the one close to beach which was a superior room. The bed was two single beds attached for a superior room. But the staff told me that he will get it sorted the next day. But they didn’t. So basically as couple we had sleep in different cots. Also the air conditioning was the worse. It was very warm in the room even after bringing the air conditioning to low and the sound from the fan was horrible. I couldn’t get a proper sleep. The breakfast, the view and the soundproofed rooms were fantastic. "