Property grounds

Reviews of Mouraliz Apartmentos

3.5 out of 5
Mouraliz Apartmentos
Avenida Cerro da Vila Lote 42, Loule

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 22 reviews" "
Rating 8 - Good. 13 out of 22 reviews" "
Rating 6 - Okay. 0 out of 22 reviews" "
Rating 4 - Poor. 0 out of 22 reviews" "
Rating 2 - Terrible. 1 out of 22 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Georgina, Vilamoura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t Like the pool very old. Love the location!
Stayed 10 nights in Aug 2019
Response from Administration on 13 Aug 2019
Dear Georgina, thank you for your preference. We hope that you will be back soon. The Mouraliz Administration.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Great location. Clean. Restful stay.
Stayed 7 nights in Jun 2019
Response from Administration on 14 Jun 2019
Dear Guest, thank you for your preference and for your great comment. We hope that you will be back soon. The Mouraliz Administration

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable short stay in studio apartment
Great position for Vilamoura Marina, barely five minutes walk but quiet and comparatively secluded. Customer service from reception staff was very good - emails were answered even when phone calls weren't and reception was unmanned. Our late evening arrival due to plane delays was no problem at all to them after a quick email before the plane left England. They also booked a taxi to Loule station for a connecting train to Lisbon (cost e19, closer and cheaper than going all the way to Faro to catch the same train). Although daytime temperatures were excellent for late March, they dropped off after sunset and the heat came from the air conditioning unit, which was a little temperamental. With it not being main season, the swimming pool wasn't in use - although it's not at all obvious where it actually is! Be aware that beds were on the firm side and there isn't unlimited hot water for showers but neither of those should be a deterrent. Enjoyed our stay here, great value for money and perfectly good all round - would be happy to rebook. PS: Rather bizarrely the mirror in the room is located over a (non-opening) window - don't know whether this is unique to room 302 or not!
Stayed 4 nights in Mar 2019
Response from Mouraliz Administration on 26 Mar 2019
Dear Michael, thank you for your preference and for your great comment. We are very pleased that you have enjoyed to stay with us and we hope that you will be back soon. The Mouraliz Administration.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018
Response from Administração on 27 Nov 2018
Dear Guest, thank you for your kind comment. We hope that we can continue counting with your preference and that you will be back soon. The Mouraliz Administration

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great accommodation , nice patio and garden to sit out in , excellent position for nearby restaurants. Would have been better if there had been starter packs of coffee and milk and washing up liquid etc
Stayed 7 nights in Jun 2018
Response from Mouraliz Administration on 27 Jun 2018
Dear Arthur, thank you for your kind comment. We hope we can continue counting with your preference and that you will be back soon. The Mouraliz Administration.

8/10 Good

Laurence, vilamoura

Liked: Cleanliness, staff & service, room comfort
Visiting family at Chris
We had a great week at Christmas visiting family. The apartment is very well located to the Marina. The room was cleaned everyday. There was plenty of room for a twin room. The price was very reasonable
Stayed 7 nights in Dec 2017
Response from Meireles on 23 Feb 2018
Dear Laurence, we are sorry for the delay in answering. We appreciate your feedback. We hope we can continue to count on your preference and that you will be back soon. The Mouraliz Administration.

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, room comfort
Short Stay in Mouraliz Apartments, Vilamoura
A fantastic location beside the marina and all the restaurants and bars. Sarah checked us in and couldn't have been nicer or more helpful. The apartment itself was a bit dated but super clean and comfortable. Hot water tank is a bit small for showers for larger numbers but as a party of 2 it did us fine for 2 days in winter. Enjoyed our stay and couldn't argue with the rate.
Stayed 2 nights in Dec 2017
Response from Meireles on 23 Feb 2018
Dear Helen, we are sorry for the delay in answering. We appreciate your feedback. We hope we can continue to count on your preference and that you will be back soon. The Mouraliz Administration.

8/10 Good

Derick

Liked: Cleanliness, staff & service, room comfort
Stay here, awesome location
The apartment was a little dated, however there was more than enough room for my family if 4. The location could not be beat, right across the street from Roman ruins. Also 2 minute walk from the restaraunts at the Marina. Highly recommended!!
Stayed 2 nights in Dec 2017
Response from Meireles on 23 Feb 2018
Dear Derick, we are sorry for the delay in answering. We appreciate your feedback and hope we can continue to count on your preference. The Mouraliz Administration.

10/10 Excellent

Bernie, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a little gem
The apartment is perfectly located within walking distance of the Marina and beaches. Inside is spotlessly clean and the cleaning lady was there nearly every day. She was so happy and pleasant, a lovely woman. When away I look for cleanliness and comfort and this little apartment exceeded all expectations.
Stayed 7 nights in Oct 2017

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for marina
Perfect little apartment for enjoying the marina.
Response from Mouraliz on 8 May 2017
Dear David, thank you for your comment, we hope that you had a wonderful stay with us and that you will be back soon. The Mouraliz Administration.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly Positioned
Was made to feel very welcome and could not fault the apartment. Close to the marina and all amenities, this is a perfect base when staying in Vilamoura.
Response from Mouraliz on 8 May 2017
Dear Teresa, thank you for your comment and for your preference. We hope you have enjoy your stay with us and that you will be back soon. The Mouraliz Administration

8/10 Good

Mark, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and very close to the marina
We only had a short stay of 3 nights at Mouraliz, but enjoyed the apartments and location. The marina is only a short 5 min walk to a large number of restaurants and eatery areas, and if you have a car, you are close to shops and centrally located to explore the Algarve. Parking is available almost at your door. The hot water service is relatively small and would best suit a couple. For four of us, we found two had cold showers, so get in quick for the hot water.
Response from General Manager on 7 Nov 2016
Dear Mark, thank you for your comment and for your preference. We hope that you have enjoyed your stay and to see you soon. The Mouraliz Administration

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff in a great location
Had a great time in Vilamoura for a couple of days. The room was spotless, the staff were very friendly, had one little issue with the room key but staff were very quick to sort any issues. Great location, close to the marina and beach but quiet in the evenings. Would happily go back.
Response from Administração on 7 Nov 2016
Dear Guest, thank you for your comment and for your preference. We hope that you have enjoyed your stay and to see you soon. The Mouraliz Administration

2/10 Terrible

pc, england

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
wrong place
we didnt even get a chance to stay in this place as apparently a boiler was broken down...............so we were put in another apartment a block away.....which was rubbish................
Response from Mouraliz on 30 Jun 2015
We regret that it happened an unforeseen with the boiler and you did not like the alternative Hotel. We hope you come back to visit us and see our improvements. Best Regards. Mouraliz.

8/10 Good

David, London UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than I thought it would be..
After reading some of the reviews on here I had reservations about this accomodation however I found the property well equipped, very clean and in a very convienent area, only down side is lack of air conditioning or a fan.
Response from Mouraliz on 21 Apr 2015
Please be advised that since 2014 we installed air conditioning in all the apartments. Enjoy our promotions and visit Mouraliz Apartments.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perdonal muy amable en recepcion. Favilidad de aparcamiento.
Stayed 7 nights in Jul 2019
Response from Administração on 20 Jul 2019
Estimado Huésped, apreciamos su preferencia y su comentario. Esperamos que nos visite de nuevo pronto. La administración de Mouraliz

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2019
Response from Mouraliz Administration on 25 Mar 2019
Dear Guest, thank you for your great comment. We are very pleased that you have enjoyed your stay with us, you will be always welcome. We hope that you visit us again soon. The Mouraliz Administration.

10/10 Excellent

Solange

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Apartamento bastante funcional, muito bem localizado, cidade linda
Response from Administração on 4 Apr 2018
Estimada Solange, agradecemos o seu simpático comentário, lamentamos o atraso na resposta. Esperamos poder continuar a contar com a sua preferência e que nos volte a visitar em breve. A Administração Mouraliz.

8/10 Good

AMELIA C CAVALCANTE, Lagos

Liked: Cleanliness, property conditions & facilities, room comfort
Bom
Boa localização,próximo da marina e da praia e o apartamento é confortável e limpo
Response from General Manager on 7 Nov 2016
Estimada Amélia, agradecemos o seu comentário. Esperamos que tenha tido uma boa estadia e que volte a visitar-nos em breve. A Administração Mouraliz

8/10 Good

adela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 7 Nov 2016
Dear Adela, thank you for your comment and for your preference. We hope that you have enjoyed your stay and to see you soon. The Mouraliz Administration

8/10 Good

Schrader

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In der Nähe dere Altstadt
Der Aufenthalt war sehr schön, aber leider teilweise ein bißchen zu laut. Die Müllabfuhr könnte auch etwas später kommen. Aber alles in allem würde wir es wieder buch.
Vielen Dank für Ihren Kommentar. Wir hoffen, zurück zu uns zu besuchen. Gruß. Mouraliz, Vilamoura, Portugal