Indoor pool, outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas

Reviews of Hotel Quinta do Lago

5 out of 5
Hotel Quinta do Lago
Quinta do Lago, Loulé

Reviews

9.2

Wonderful

Rating 10 - Excellent. 60 out of 81 reviews" "
Rating 8 - Good. 13 out of 81 reviews" "
Rating 6 - Okay. 4 out of 81 reviews" "
Rating 4 - Poor. 2 out of 81 reviews" "
Rating 2 - Terrible. 2 out of 81 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
we had a wonderful stay up to the time we were leaving, the lady on reception let the side down. all in all a wonderful experience, maybe just got the front of hose staff unfriendly at the time.
Stayed 4 nights in Sep 2023
Response from Hotel Management on 11 Oct 2023
Dear Guest,Thank you very much for your time to review your recent experience at our hotel and we are glad to hear about your overall experience and have passed internally the report of one member of our staff upon your check-out to be correcetd in the future. Excuse for this.Looking forward to welcome you back Kind regards

10/10 Excellent

Declan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in a lovely hotel
Fantastic location beside the Ria Formosa and beach. Lovely and helpful staff. Superb breakfast and dining options. Rooms very comfortable with excellent views over garden and sea
Stayed 5 nights in Sep 2023
Response from Hotel Management on 13 Sept 2023
Dear Guest, Thank you very much for taking the time to review your recent experience at our hotel and we are glad to hear about your positive overall experience.Looking forward to welcome you back.Kind regards

10/10 Excellent

stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place but some aspects are showing their age .
Stayed 5 nights in Jun 2023
Response from Hotel Management on 19 Jun 2023
Dear Guest, Thank you very much for your time to review your recent stay at our hotel and we are glad to hear about your overall experience.We are looking forward to welcome you backKind regards

10/10 Excellent

John Redmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel great location
Had a wonderful stay , good service , great food really love this hotel it was are second visit and it did not disappoint! We will return!
Stayed 9 nights in Jun 2023
Response from Hotel Management on 16 Jun 2023
Dear Guest, Thank you very much for taking the time to review your recent experience at our hotel and we are glad to hear about your overall satisfaction with our services.We are looking forward to welcome you back.Kind regards

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023
Response from Hotel Management on 25 May 2023
Dear Guest,Thank you very much for taking the time to reveiew your recent experience at our hotel and we are glad to hear that your overall experience has been good.Hope to welcome you back soon kind regards

4/10 Poor

Derek

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The lead up to and check in, emails and telephone calls in process of booking and checking in was very stressful and left us uncertain whether we had a reservation or had paid twice as Expedia had already confirmed we had been charged .Reception would not listen . This has never occurred with any previous reservation I have made worldwide. Pity because restaurant staff were very helpful and friendly. Reception was unreasonably aggressive
Stayed 3 nights in Mar 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2022

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022

10/10 Excellent

John Redmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 5star hotel
Everything about this hotel is first class , staff were so friendly and super efficient! Really there is nothing that we can complain about we had the most relaxing holiday! Beautiful pool area, food was excellent and service was perfect!we will be back !
Stayed 8 nights in Apr 2022
Response from Teresa Caldeano - Director of Guest Services on 9 May 2022
First and foremost, thank you for taking the time to tell me about your stay at Hotel Quinta do Lago. The feedback we receive from guests is certainly a great asset so we appreciate you taking the time to fill in our questionnaire and sharing your comments regarding your stay at Hotel Quinta do Lago. As a member of the Leading Hotels of the World, we continuously strive to meet your needs and expectation, so it is always a great pleasure to receive positive feedback, which I will be sure to share with our staff and who will feel encouraged to further improve our standards. Thank you again for your preference, we look forward to welcoming you back at Hotel Quinta do Lago.

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in superb position next to lovely walking areas. Breakfast was excellent. Other meals were good but fairly pricey. Service was always excellent. Considering the price/level of the hotel, lack of a coffeemaker in the room was a surprise. Second time we've stayed there and I would stay again.
Stayed 7 nights in Mar 2022
Response from Teresa Caldeano - Director of Service on 25 Mar 2022
Dear Mr. Malcom, We greatly appreciate your comments regarding your recent stay at Hotel Quinta do Lago. As a member of The Leading Hotels of the World, we strive to meet guests' needs and expectations so it is always a pleasure to receive positive feedback. I will share your kind comments with our team, who I am certain will be encouraged by your recognition of their dedication. I also took good note of your comments regarding the coffee facilities and I will make a note for your next stay to be provided on your room a coffee machine. Thank you again for sharing your experience. We look forward to the pleasure of welcoming you back to our hotel in the near future. Sincerely Yours,

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was close to perfection. Every staff member we encountered was friendly and helpful. The facilities were as expected in a five star hotel, with the restaurant food probably being the best I’ve had anywhere in the world.
Stayed 5 nights in Oct 2021
Response from Hotel Management on 25 Nov 2021
Dear Guest, Thank you for taking the time to review your recent stay at the Hotel Quinta do Lago. We are glad to know all went well and ytour expectations were achieved. Looking forward to welcome you back at the Hotel Quinta do lago and with our kind regards

8/10 Good

Nick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was very user friendly
Stayed 4 nights in Oct 2021
Response from Hotel Management on 25 Nov 2021
Dear Guest, Thank you for taking the time to review your recent stay at the Hotel Quinta do Lago. We are glad to know all went well and ytour expectations were achieved. Looking forward to welcome you back at the Hotel Quinta do lago and with our kind regards

10/10 Excellent

Barry, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What makes this place unique is the friendliness of the staff along with an incredible breakfast buffet just to name a few.
Stayed 3 nights in Oct 2019
Response from Hotel Management on 21 Oct 2019
Dear Guest, Thank you very much for taking the time to review your recent experience at our hotel. We are happy to hear about your overall experience and looking forward to welcome you back and with our kind regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay. Great breakfast and well located. Only area for improvement would be to modernise bedrooms.
Stayed 4 nights in Oct 2019
Response from Hotel Management on 7 Oct 2019
Dear Guest, The feedback we receive from guests is certainly a great asset so we greatly appreciate you taking the time to review your stay. We continuously strive to meet your needs and expectation and, unfortunately, after reading your review of the recent stay, we feel we did not correspond to your expectations, or ours, for which we sincerely apologize. We took a good note of your score and please do rest assured we will take your comments in great consideration, to better serve you in the future!

6/10 Okay

Gail

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Hotel Management on 24 Sept 2019
Dear Guest, The feedback we receive from guests is certainly a great asset so we greatly appreciate you taking the time to fill in the Questionnaire regarding your stay at Hotel Quinta do Lago. As a member of the Leading Hotels of the World, we continuously strive to meet your needs and expectation and, unfortunately, after reading your review of the recent stay, we feel we did not correspond to your expectations, or ours, for which we sincerely apologize. We took a good note of your score and noticed that we may have fallen short of our high standards; we are at your entire disposal to follow up on the situation and would very much appreciate any additional remarks you would like to share with us; rest assured we will take your comments in great consideration, to better serve you in the future! Kind Regards

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019
Response from Hotel Management on 2 Sept 2019
Dear Guest, Thank you very much for taking teh time to review your recent experience at our hotel. Glad with your overall satisfaction and hope to welcome back soon. Kind Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Furniture a bit tired but always a phenomenal stay
Stayed 3 nights in Aug 2019
Response from Hotel Management on 5 Aug 2019
Dear Guest, Thank you so much for taking the time to review your recent experience at our Hotel. We are glad to hear about your overall stafistaction and look forward to welcome you back soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard always top class. Staff helpful to a fault . Food superb and will return soon
Stayed 3 nights in Jul 2019
Response from Hotel Management on 31 Jul 2019
Dear Guest, Thank you very much for taking the time to review your recent experience at our Hotel. We are glad to see your overall experience and hope to welcome you back soon. Kind regards

10/10 Excellent

Jon, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A mature, classy, classic hotel !
A hotel that has class stamped all the way through it, from its management and staff to its food and rooms. Quiet - sedate - relaxing.
Stayed 5 nights in Sep 2018
Response from Hotel management on 24 Sept 2018
Dear Guest, Thank you very much for the time to review your recent stay at our Hotel. We are looking forward to welcome back soon. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and a great location, have stayed here a number of times . The updated terrace area looks good.
Stayed 4 nights in Aug 2018
Response from Hotel Management on 3 Sept 2018
Dear Guest, Thank you very much for staying with us and for taking the time to review your experience at our Hotel. We look forward to welcome you back. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in walking distance to the beach
Extremely helpful and polite staff. Perfect room with sea view and terrace.
Stayed 4 nights in Aug 2018
Response from Hotel Management on 27 Aug 2018
Dear Guest, Thank you very much for taking the time to review your recent experience at our Hotel. We are looking forward to welcome you back. Kind Regards

10/10 Excellent

PT, Nyc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, amazing location, overall a little dated
Stayed 3 nights in Aug 2018
Response from Hotel Management on 7 Aug 2018
Dear Guest, Thank you very much for taking the time to review your recent stay at our Hotel. We are looking forward to welcome you back. Kind Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fabulous
Stayed 6 nights in Jun 2018
Response from Guest Relations on 18 Jun 2018
Dear Guest, As a member of The Leading Hotels of the World, we continuously strive to meet your needs and expectations, so it is always a great pleasure to receive such positive feedback. We hope to receive you again soon! Kind regards, Andreia Custódio

10/10 Excellent

R & R, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel and grounds.
It was a very nice hotel and close to golf.We enjoyed everything except the dining options were very expensive and should have some affordable options.
Stayed 4 nights in Mar 2018
Response from Andreia Custódio, Guest Relations on 11 Apr 2018
Dear Guest, As a member of The Leading Hotels of the World, we continuously strive to meet your needs and expectations, so it is always a pleasure to receive a good feedback and your opinion regarding our service. We thank you for taking the time to tell us about your stay and we look forward to the opportunity to receive you again in the future. Sincerely and at your service, we send our kind regards, Andreia Custódio Guest Relations

10/10 Excellent

FRAN, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Class Hotel
As per my rating all aspects of the hotel were excellent - staff unbeliveably helpful - lovely banter with bar at nite time when in for a night cap - fantastic to go down to breakfast and be meet with happy and welcoming faces - need car
Stayed 9 nights in Mar 2018
Response from Hotel Management on 19 Mar 2018
Dear Guest, Thank you very much for taking the time to review the recent stay at our Hotel. we are happy to hear that expectations were meet and looking forward to welcome you once again! kind regards Hotel management

10/10 Excellent

chris, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and elegant with perfect location, all you need for a relaxing break.
Stayed 7 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect,found a quiet good quality hotel in August
Wanted a good quality hotel close to beach and certainly no complaints .....staff all very helpful and could not do enough for us. Whilst not the cheapest option the level of service, location and amenities justified the expense. Great restaurant setting and food when you prefer to eat in. Other plus was no charge for sun beds on the beach! Slightly irritating noisey ac unit in room - no tea making services in room but they have usbyhough when we mentioned it. Overall great trip
Stayed 6 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a golf holiday
Excellent staff, very professional and nothing too much trouble, very thoughtful, excellent food and good amenities. Surrounded by 4 good courses and staff happy to drop off and pick up at any time. Excellent bar after dinner and great piano players. Highly recommended!
Stayed 2 nights in Aug 2017

2/10 Terrible

Mark

Disliked: Property conditions & facilities, room comfort
Don't stay here if you appreciate good quality
Over priced and over rated with poor management, dated rooms and overall very unsatisfactory. Not even close to a 5 star experience which I expect when paying over 500 euro per night.
Stayed 3 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet,great food, amazing staff
Great food , amazing staff , very convenient location. Great spa. I do travel a lot due to my job , So Hotels are common to me.
Stayed 3 nights in Jun 2017

10/10 Excellent

sean, dublin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel
Location, staff, facilities were all excellent; this is an outstanding hotel and everything on our stay was excellent
Stayed 1 night in Jun 2017

10/10 Excellent

claire, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the perfect hotel - for couples, groups & families
this is our 2nd trip in a month - it's truly the perfect hotel - everything works and the staff go above and beyond to make your stay a fabulous one. there is nothing to fault.

10/10 Excellent

michel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect lodgings in a perfect setting
There is frankly nothing that was wrong or even slightly off. Which these days makes it a perfect hotel.

10/10 Excellent

Jane, Ipswich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing views and very friendly staff
The hotel has a fantastic location, next to the nature reserve and the beach. The view from our balcony was amazing. All the staff are very friendly and helpful. Breakfast was excellent. Loungers and towels were provided at the beach which is a real bonus and only a few minutes walk. Overall, a very enjoyable and relaxing stay, we will definitely be back.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury away from it all
Very comfortable. Quite remote from amenities outside of the confines of the hotel

10/10 Excellent

Alison, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top quality hotel
Wonderful place to stay, excellent facilities, staff and food. Beach 5 minute walk away, quiet and relaxing.
View from room
Beach
Pool
Bathroom

10/10 Excellent

Chris, North Shields

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Serene & luxurious
Couldn't find fault, amazing location, lovely staff. Would love to return

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great Hotel
beautiful location. restful with excellent service and polite staff

4/10 Poor

Linda, France

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room was warn down, very old fashioned, dirty carpets and not at all what you expect from a 5 star hotel at the top end of the price range.

8/10 Good

Paul, Sevenoaks

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was only disappointing element - we tried a few different places and they were all pretty average and therefore not value for money as they were all priced similarly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Very comfortable. Staff fantastic, nothing is too much trouble Wonderful location

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A classic
Love going back to this hotel - the staff are superb - attentive but give you space. The rooms are slightly jaded and it would be worth while having them updated. But overall - still love it

10/10 Excellent

richard, Uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven on earth
Great place to stay. Near the beach

8/10 Good

john, South Coast, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel - but suffers from aircraft noise
Very nice hotel, with a good restaurant and excellent food. At first we thought that the prices were high, but in fact, relative to similar standard restaurants, prices were reasonable. The rooms were very good, but the air conditioning was a little noisy. The pool area was a little small, but overall the facilities were good with a lovely garden. The only draw back was that it is very close to the flight path into Faro airport, so it does suffer from aircraft noise throughout the day. Staff were very friendly and couldn't do enough for you. The Laguna bar was especially nice with great views at sunset.

10/10 Excellent

M and V, Frinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel a little 'remote'
There is nothing to fault about this beautiful and stylish hotel, except its location... Nothing wrong with where it sits overlooking the Ria Formosa and close to the beach etc. But if you want to go to a restaurant/shop etc. it is a long taxi ride with nothing walkable apart from one beach restaurant. So its car hire, which negates restaurant exploring! That said, the recently open Bovino next door (although a 20 min stroll on the road) is likely to become a firm favourite of steak loving visitors.

10/10 Excellent

Gabby, Derbyshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely hotel in beautiful grounds
An absolutely first class hotel where the staff are extremely polite and friendly. Any request is dealt with immediately. Fantastic food and in a glorious setting.

8/10 Good

Bob , Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated luxury
Excellent experience at Quintado Lago. Every need taken care of. Quiet understated luxury with emphasis on guests comfort. We would certainly return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a beautiful location
We received a very warm welcome which continued throughout our stay

10/10 Excellent

overthehilll, u.k.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Very nice hotel set in beautiful gardens close to beach, golf, and natural lagoons. Food very good but expensive although prices very similar in this area wherever you go. Staff friendly and cleanliness top rate. Rooms vary but those facing gardens and sea side view are lovely. Air con and free wi fi a bonus. Dining/breakfast on terrace a nice change. A bit out of the way unless you are content to stay put. 5kilometers to nearest centre.