Beach nearby, free beach shuttle, sun-loungers, beach umbrellas

Reviews of Hotel Baia Grande

4 out of 5
Hotel Baia Grande
Apartado 1022 Sesmarias, Albufeira

Reviews

8.2

Very good

Rating 10 - Excellent. 304 out of 810 reviews" "
Rating 8 - Good. 352 out of 810 reviews" "
Rating 6 - Okay. 106 out of 810 reviews" "
Rating 4 - Poor. 26 out of 810 reviews" "
Rating 2 - Terrible. 22 out of 810 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel great spot friendly staff
Stayed 1 night in Mar 2024
Response from mb on 8 Mar 2024
Dear Sir / MadamThank you very much for your commentsts about the Hotel and our Staff.All Baia Grande Team is very happy to know that your stay with us was of your entire satisfaction.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

Dorothy

Travelled with family
Lovely hotel friendly staff. Very crowded at breakfast due to coach party’s
Stayed 14 nights in Feb 2024
Response from mb on 8 Mar 2024
Dear Sir / MadamThank you for your kind coments about the Hotel and our Staff.All Baia Grande Team is very happy to know that your stay with us was of your satisfaction.Good note has been taken about your comment on our Breakfast service.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
No Coffee tea making facilities. No pool service available and evening entertainment very dated . I understand this could all change with an update next year .
Stayed 9 nights in Feb 2024
Response from mb on 8 Mar 2024
Dear Sir Thank you very much for your comments about your stay with us.I regret to read that your stay with us was not of your entire satisfaction.Please accept my sincere apologies.Looking forward to welcome you again at our Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This family-owned hotel is a real gem. So comfortable and luxurious, and the staff went above and beyond to accommodate. Would highly recommend this lovely place!
Stayed 1 night in Oct 2023
Response from mb on 24 Oct 2023
Dear Sir/ MadamThank you very much for your kind comments about the our Hotel and our Staff.We are very happy in read that your stay with us was of your entire satistaction.Looking forward towelcome you again at Baía Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

2/10 Terrible

Brett

Disliked: Staff & service, room comfort
Bad experience
Could not book with hotel. Tv did’t work, lights not working correctly. Restaurant buffet only. Front desk people not interested in improving my stay
Stayed 1 night in Sep 2023
Response from mb on 3 Oct 2023
Dear Sir / MadamThank you for your comments about your stay in our Hotel.I regreat to read that your stay with us was not of your satisfaction.Please accept my sincere apologies.For the mentioned points, the only that I can confirm is that our Restaurant for dinner work with Buffet andwe have also the Room Service á la carte.About the other points ,without more information I can nothave any comments on them.Kind regardsManuel BaltazarGeneral Manager

8/10 Good

Nina Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed that there were hardly any children or older youngsters.
Stayed 6 nights in Sep 2023
Response from mb on 19 Sept 2023
Dear MadamThank you for your comments about your stay with us.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

Michael

Travelled with group
Liked: Amenities, property conditions & facilities
The service generally and the staff in particular 👌
Stayed 3 nights in Sep 2023
Response from mb on 6 Sept 2023
Dear Sir / MadamThank you for your comments about your stay in our Hotel, specially about the service and our staff.All Baía Grande Team is vey happy to know that your stay with us was of your entire satisfaction.Looking forward to welcome you again at our Hotel.Kind regardsManuel BaltazarGeneral Manager

6/10 Okay

anna

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
One of the ladies at the food area was extremely rude. She told us we could not get coffee as it was not included in our package. We were willing to pay, but she brushed us off. A very basic hotel with no option to get water/coffee/snacks unless you pre paid for the meal option. A little far from the centre as well.
Response from mb on 30 Aug 2023
Dear MadamI regret to read that your stay at our Hotel was not of your satisfaction.For the refered point with the member of our staff, please be informed that corrective measures have been taken to avoid they happen again.Please accept my sincere apologies.Kind regardsManuel BaltazarGeneral Manager

6/10 Okay

Sergio

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is far from everything so you definitely need a car or taxi. The hotel was nice but couldn’t even get a coffee if you didn’t opt in for the breakfast plan, which was disappointing (even though we would’ve fully paid for the coffee).
Stayed 2 nights in Aug 2023
Response from mb on 30 Aug 2023
Dear Sir Thank you for your comments about your stay at our Hotel.For the point mentioned we have tariffs available with breakfast included and without breakfast included at different rates.The clients can always get a coffee in one of our Bars or at the Restaurant.Kind regardsManuel BaltazarGeneral Manager

8/10 Good

priscilla

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We Enjoyed are stay and staff were all very polite and it was a very clean hotel. It wasn't over crowded and we really enjoyed the indoor Pool and the BBQ the only negative was the dinner menus which wasn't too our liking, other than that we enjoyed our stay
Stayed 5 nights in Jul 2023
Response from mb on 28 Jul 2023
Dear Sir / MadamThank you for your kind comments about the Hotel and our Staff.All Baia Grande Hotel team is very happy to know that you have enjoyed your stay with us.Looking forward to welcome you again at our Hotel.Kind regards.Manuel BaltazarGeneral Manager

10/10 Excellent

Joanne Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This was our second visit to this hotel and it did not disappoint. We can only think of positive things to say. Cleanliness is outstanding, the staff work non stop to ensure that everything is first class. The area is quiet but there is still enough to entertain even if you have no transport. We will definitely be back, cannot recommend highly enough.
Stayed 5 nights in Jun 2023
Response from MB on 15 Jun 2023
Dear Mrs Joanne CarolThank you very much for your kind comments about the Hotel, the Service and our Staff.All Baía Grande Hotel team is very happy to read that your stay with us was of yor entire satisfaction.Looking forward to have the opportunity to welcome you back at our Hotel.Kind regardsManuel BaltazarGeneral Manager

8/10 Good

jim

Travelled with family
Liked: Cleanliness, staff & service
Facilities
Stayed 7 nights in May 2023
Response from mb on 25 May 2023
Dear Sir / MadamThank you for your comment about your stay at our Hotel.Looking forward to welcome you again at our Hotel.Kind regardsManuel BaltazarGeneral Manager

6/10 Okay

P

Stayed 4 nights in Apr 2023
Response from mb on 23 May 2023
Exmo Senhor / SenhoraAgradeço a sua avaliação sobre o nosso Hotel.Melhores cumprimentos

8/10 Good

Lee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to sit back & enjoy the sun with a huge pool & outdoor bar. Nice evening entertainment to enjoy over a cocktail. Location not for all as its 2.5 miles away from Albufeira. Food was average & don't expect Expedia VIP perks at this property as none received despite being gold.
Stayed 3 nights in Mar 2023
Response from mb on 4 Apr 2023
Dear Sir/MadamThank you for your comments about your stay at our Hotel.Happy to read that you have enjoyed your stay with us.For the less positive points, please be advised that corrective measures have been taken to avoid they happen again.Looking forward to have the opportunity to welcome you again at Baía Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

8/10 Good

KRZYSZTOF

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Good customer service. For 4 star hotel you would expect free safe inside the room [here 2€ per night as rent]. Inside pool was a benefit. We only had breakfast, quite repetitive and focus on british customers, after few days of stay we eat, but some more option would be nice. Few small improvements would maximise the esthetics view of the hotel i.e black silicon around sink, toilet seat in mens toilet in breakfast area. Hotel far away from the sea, not sure if the sea view is worth of extra money.
Stayed 3 nights in Feb 2023
Response from mb on 21 Feb 2023
Dear Sir / MadamThank you for your comments about your stay at our Hotel.Good note have been taken for the mentioned points, in order that we can improve our service and our facilities.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We will be returning.
Stayed 7 nights in Feb 2023
Response from mb on 20 Feb 2023
Dear Sir / MadamThank you for your comments about your stay in our Hotel.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

Kerry

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel too stay in clean and good price
Stayed 2 nights in Feb 2023
Response from mb on 10 Feb 2023
DearSir / MadamThank you for your kind comments about your stay at our Hotel.Looking forward to welcome you again at Ria Park Hotel.Kind regardsManuel BaltazarGeneral Manager

8/10 Good

SIMON

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2023
Response from mb on 13 Jan 2023
Dear Sir MadamThank you for your comment about your stay with us.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

kurt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Good stay, reception great in and out check in, breakfast good, swimming pool inside and out steam room and sauna which was not in use the latter, only gripe was having to order French fries when you order a burger, come with as normal Uk hotel and garnish like a salad or coleslaw
Stayed 5 nights in Dec 2022
Response from mb on 13 Jan 2023
Dear Sir / MadamThank you for your kind comments about your stay with us.For the mentioned points please be informed that corrective measures have been taken to avoid they happen again.Looking forward to welcome you again at Baía Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

Soraia

Stayed 1 night in Dec 2022
Response from MB on 2 Jan 2023
Exma SenhoraAgradeço o seu comentário sobre a sua estadia no nosso Hotel.Esperamos poder recebe-la de novo no nosso Hotel.Votos de um Excelente 2023.Melhores cumprimentosManuel BaltazarDirector Geral

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2022
Response from MB on 14 Nov 2022
Exmo SenhorMuito obrigado pela sua avaliação.Melhores cumprimentosManuel BaltazarDirector Geral

10/10 Excellent

Amani

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great! The room was spacious and clean, the view above the pool was awesome. I enjoyed hearing the water falling into the small pool. The bed was super comfy. The buffet meals were fairly tasty and somewhat varied, but not terribly creative, and, unfortunately they did not have good vegetarian and vegan options except the salads and desserts, which were exceptionally good! The place is located pretty far out from the town center. Free transportation to town is available, but limited. There are lots of interesting things nearby if you arrive by car. A popular beach is nearby and walkable and has a restaurant that serves food and drinks including a yummy Sangria. The front desk staff are wonderfully very helpful. The indoor pool and steam room are really nice but the pool could be a bit warmer since the weather outdoors was cooling and it would have been nice to have more indoor entertainment options like a games room or pool table. The free lounge entertainment was really good though. The tours the front desk arranged for us were great! The dolphin watching and caves boat tour was exciting and memorable and the bus tours were really, really comfortable, fun and enlightening as to the history of the Algarve. I would highly recommend this property and would gladly stay there again.
Response from MB on 14 Nov 2022
Dear Sir / MadamThank you for your commments about the Hotel.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

10/10 Excellent

Eva

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, excellent pool. Would like to have a kettle at the room.
Stayed 4 nights in Sep 2022
Response from MB on 24 Oct 2022
Dear MadamThank you for your kind comments about the Hotel.Looking forward to welcome you again at Baia Grande Hotel.Kind regardsManuel BaltazarGeneral Manager

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean friendly staff. Great location.
Stayed 7 nights in Jul 2022
Response from MB on 21 Jul 2022
Dear Sir / Madam thank you for your kind comments about the Hotel and our Staff. Looking forward to welcome you again at Baia Grande Hotel. Kind regards Manuel Baltazar General Manager

4/10 Poor

david

Travelled with family
Liked: Cleanliness
The staff was not friendly
Stayed 1 night in Jul 2022
Response from MB on 19 Jul 2022
Dear Sir / Madam Thank you for your comment. Please accept my sincere apologies for the troubles you have during you stay with us. Corrective measures have been taken to avod that this situations happen again. Looking forward to welcome you again at our Hotel. Kind regards Manuel Baltazar General Manager

6/10 Okay

Julie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel itself is beautiful. The pool is great too
Stayed 3 nights in Jun 2022
Response from MB on 19 Jul 2022
Dear Sir / Madam Thank you for your comment. Looking forward to welcome you again at our Hotel. Kind regards Manuel Baltazar General Manager

10/10 Excellent

LINDA ANN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel and location-highly recommend
Stayed 9 nights in Jun 2022
Response from MB on 19 Jul 2022
Dear Sir / Madam Thank your for your comment. I am very pleased in know that you enjoy your stay with us. Looking forward to welcome you again at our Hotel. Kind regards Manuel Baltazar General manager

6/10 Okay

katayoun

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Its a old hotel that they cover by heavy parfume, pool area is nice with super cold water Breakfast was not good and lunch at snack bar terrible Overall if you are not picky fine Area is very nice and near good restaurants and beach I got some bug bites I hope its not bed bug
Stayed 3 nights in Jun 2022
Response from MB on 20 Jul 2022
Dear Sir / Madam Thank you for your comments about your stay in our Hotel. I am sorry to read that your stay at Baia Grande Hotel was not of your entire satisfaction. Please accept my sincere apologies. For the points mentioned please be informed that corrective measures have been taken to avoid that this situations happen again. Kind regards Manuel Baltazar General Manager

2/10 Terrible

Linh

Super unfriendly reception, esp. for a 4-star hotel. They act as is they had a bad day every day and it wasn't even busy at the reception. If you come in, they would look away and not even greet you. It made me feel unwelcome and I'd not recommend it - the seniors were horrible, the juniors were kind ...
Stayed 2 nights in Jun 2022
Response from MB on 20 Jul 2022
Dear Sir / Madam Thank you for your comments about your stay in our Hotel. I am sorry to read that your stay at Baia Grande Hotel as not of your entire satisfaction. Please accept my sincere apologies. For the points mentione,please be informed yhat corrective actions have been taken to avod that this situations happen again. Kind regards Manuel Baltazar General Manager

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from MB on 19 Jul 2022
Dear Sir / Madam Thank you very much for your comment. Looking forward to welcome you again at our Hotel. Kind regards Manuel Baltazar General Manager

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
like all
Stayed 3 nights in Jun 2022
Response from MB on 19 Jul 2022
Dear Sir / Madam Thank your for your comment. Looking forward to welcome you again at our Hotel. Kind regards Manuel Baltazar General Manager

2/10 Terrible

Thilushiya

Stayed 4 nights in May 2022

8/10 Good

Archie

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Susan

Stayed 1 night in Mar 2022

6/10 Okay

Brian

Liked: Cleanliness, property conditions & facilities, room comfort
A good stay except requiring a swim hat?????
Alot of the staff was very good and hard working. Most of it was good and a nice stay but given we went in November we chose the hotel for the indoor pool only to be told whilst in the pool we had to leave and buy a swimming hat to use it. This information was not provided on any site or told at check in. The attitude of the staff member was unpleasant, as a result we did not use the facility. So take a swim hat with you if you want to use the indoor pool!
Stayed 7 nights in Nov 2021
Response from MB on 10 Jan 2022
Dear Sir / Madam Thank you for your preference in our Hotel. Thank you for your kind comments about the Hotel staff. For the refered point ,corrective measures have been taken to avoid that they happen again. Looking forward to have the opoortunity to welcome you again at Baia Grande Hotel. Kind regards Manuel Baltazar General Manager

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was the only property we stayed that was Expedia 4-star. The others were much less. We opted for the "half-board" internal restaurant food and we glad we did - PT is not as tourist-cheap as it once was. Thank goodness this property was located on a highland promontory outside the "tourist strip mall" of Albufeira. The sea view rooms are possibly worth the extra. Very clean, modern, functioning with good, competent service.
Stayed 2 nights in Nov 2021
Response from MB on 10 Jan 2022
Dear Sir /Madam Thank you for your preference to our Hotel. Thank you for your kind comments about the Hote, the service and our staff. All Baia Grande team is very happy in read that your stay with us was of your entire satisfaction. Looking forward to welcome you again at our Hotel. Kind regards Manuel Baltazar General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful
Stayed 28 nights in Jul 2021

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

8/10 Good

Michael, Lancashire

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet hotel, picture perfect with a good pool and bar area. Friendly staff with good cleaning refine in place. Only complaint was that both the rooms we had no balance- which we were expecting.
Stayed 3 nights in Sep 2020
Response from Paulo Rodrigues on 21 Sept 2020
Dear Michael Thank you for your review Wish you all the best Regards

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2020
Response from Paulo Rodrigues on 21 Sept 2020
Thank you for your review Wish you all the best Regards

8/10 Good

Lance, UK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a well run property catering for mainly older guests in the Winter period and a younger element In Spring and Summer the interior areas are pleasant and the leisure facilities are good. The restaurant is mainly buffet style with a slighty intimidating table policy particularly for new arrivals. We visit this hotel usually twice yearly but mainly in the Winter season.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
I came 5 minutes before the bar closed i got a drink without stress, perfect!
Stayed 1 night in Feb 2020

8/10 Good

heather a

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for January
Stayed 4 nights in Jan 2020

10/10 Excellent

ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable hotel
We really enjoyed our stay. Will definitely go back.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, car parking provided, shuttle bus to Albufeira if required, great rooms.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was good. Secluded location. Large area. Were having a refurbishment at the time but allowed guests to use another hotel, albeit 3km away. We hired a car which made it easy to transfer a to b. No double beds but 2 singles pushed together, worked for us.
Stayed 3 nights in Nov 2019