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Rating 10 - Excellent. 2797 out of 3758 reviews" "
Response from Front Desk Shift Manager on 24 May 2024
Dear James,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
10/10 Excellent
Maria Camille
24 May 2024
Friendly staff, nice clean rooms and very quiet
Maria Camille
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 24 May 2024
Dear Maria,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Response from Front Desk Shift Manager on 24 May 2024
Dear Shari,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Was clean, friendly at the front desk, food was good didn’t have to go out to eat had it all there. Love to stay there has been our 3rd time. What I didn’t like is that the elavater was broken and I get very nervous. Just think of having to walk down the stairs my knees. Had surgery on one.
Response from Front Desk Shift Manager on 24 May 2024
Dear Gilbert,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Its beautiful place very calm beautiful clean ready to go back theur again here soon. This tome a family vacation we stayed theur because my daughter had her softball tournament..but really enjoy it .
Only thing is im.still.waitin on my deposit u put its been a week and i still hsvent seen it back into.my.acxount . .
It’s a nice hotel and good value. The casino is pretty large by Indian casino standards.
Not a great selection for breakfast. The sports bar is the only sit-down restaurant with not a big selection. The Mesa Grille has some breakfast options but doesn’t open until 11 AM.
The hot water in the room needs work. The sink “hot” water is very tepid. Same with the shower, and I had the shower temperature control lever set all the way to “hot” and it was only lukewarm. My brother’s room across the hall was the same way.
Beautiful big rooms , very comfortable bed and nice shower.
Carolina S.
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 16 May 2024
Dear Carolina,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
First time I stayed at this property for a wedding nearby. I liked my stay. The property was clean, conveniently located, and the staff friendly. I loved the fact that the casino is smoke free.
Rachele
Stayed 3 nights in May 2024
Response from Front Desk Shift Manager on 16 May 2024
Dear Rachele,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
10/10 Excellent
Terry
Travelled with partner
14 May 2024
Liked: Amenities
Very beautiful rooms. Great staff at check in and out. Definitely will stay here again.
Terry
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 16 May 2024
Dear Terry,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Response from Front Desk Shift Manager on 16 May 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Response from Front Desk Shift Manager on 16 May 2024
Dear David,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
8/10 Good
Wanda
Travelled with partner
12 May 2024
Only negative is the shower was either scalding hot or ice cold…. Could not get it to stay a consistent temperature.
Otherwise- we enjoyed the room and the hotel.
Wanda
Stayed 2 nights in May 2024
Response from Front Desk Shift Manager on 16 May 2024
Dear Wanda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
8/10 Good
WILLA
Travelled with family
12 May 2024
Liked: Property conditions & facilities
Only bad thing was gift shops were often closed/ no room service
WILLA
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 16 May 2024
Dear Willa,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Second time I’ve stayed and elevators were not working.
Susan
Stayed 2 nights in May 2024
Response from Front Desk Shift Manager on 16 May 2024
Dear Susan,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.
Response from Front Desk Shift Manager on 12 May 2024
Dear Avonne,Thank you for taking the time to share your valuable feedback. It has come to my attention that the service you received during your recent stay did not meet your expectations. For this, I sincerely apologize. Know that we are staffed 24 hours a day and are available to respond to your requests always.Your candid review will be forwarded to proper departments and we thank you for your feedback.
Response from Front Desk Shift Manager on 12 May 2024
Dear Bennie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Response from Front Desk Shift Manager on 11 May 2024
Dear Carl,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
8/10 Good
Beverly A
Travelled with family
10 May 2024
Liked: Cleanliness, staff & service, amenities
Everything went just perfect with our stay there. I believe really the only issues that we had were the elevators were broken there was only one working elevator and when we took a shower the water would roll out from underneath the showered glass door and get everywhere so we were constantly cleaning that up. But everybody there was fantastic and we just really liked it. Thank you so much.
Beverly A
Stayed 2 nights in May 2024
Response from Front Desk Shift Manager on 11 May 2024
Dear Beverly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Very nice stay! We loved the extra security measures taken in the parking lot and getting to the rooms! The room was very clean and the beds were comfortable! We would stay again
Kelly
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 12 May 2024
Dear Kelly,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Response from Front Desk Shift Manager on 12 May 2024
Dear Miranda,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Response from Front Desk Shift Manager on 12 May 2024
Dear Patrick,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Response from Front Desk Shift Manager on 11 May 2024
Dear Josie,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
10/10 Excellent
Gabriel
Travelled with partner
9 May 2024
Great Room
Gabriel
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 9 May 2024
Dear Gabriel,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Good location, the casino area was much larger than it looked upon walking in, food options aren’t fabulous, but the rooms were nice and spacious.
Janelle
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 9 May 2024
Dear Janelle,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Everything has been good for my first stay here and comfortable
Andrew
Stayed 1 night in May 2024
Response from Front Desk Shift Manager on 9 May 2024
Dear Andrew,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.
Very new property that covered all the bases! Thanks guys!
Keifer
Stayed 2 nights in May 2024
Response from Front Desk Shift Manager on 12 May 2024
Dear Keifer,Thank you for taking the time to review our property. I see that you enjoyed your stay. Know that you can always reach out to us if there is anything that we can do to make your stay even better. Hope to see you again soon.