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"everything about our stay was great except the actual check in process. they aeemed unable to find our prepaid reservation at first and then ince they found it therr was some confusion about prepayment/deposit that the clerk did his best to straighten out but the supervisors he reached out to were quite curt to both the clerk and to me. they seemed annoyed with him although they also atruggled to fix the problem. it was not a good start to our stay. ince we got checked in (approximately 20 minutes) everything else was excellent. "

"The room was not the room I reserved. Breakfast was nice. Check-in was easy and staff was very friendly and nice. "

"Good stay"

"It was a pleasure staying at Santa Anna, was there on personal business. Ended up being a little vacation."

"Everything nice "

"Nice front desk on late check in, a a non personality at check out. The hotel needs remodeling. "

"Clean and nice pool"

"It is a good property "

"Awesome hotel! the rooms had a vintage theme which was cool, the pool area is nice. If you plan to sleep in i do suggest asking for a room away from the pool area, the music they play in that area starts early"