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Reviews of Homewood Suites by Hilton Albany

3 out of 5
Homewood Suites by Hilton Albany
216 Wolf Rd, Albany, NY

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1001 reviews" "
Rating 8 - Good. 184 out of 1001 reviews" "
Rating 6 - Okay. 52 out of 1001 reviews" "
Rating 4 - Poor. 19 out of 1001 reviews" "
Rating 2 - Terrible. 25 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jameela

Business traveller, Travelled with partner
Liked: Amenities
Was good
Stayed 2 nights in Apr 2024

10/10 Excellent

Malcolm

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and spacious room, really good dining options close by.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The desk staff were super friendly and welcoming. I had a great visit.
Stayed 1 night in Mar 2024

10/10 Excellent

Todd

Stayed 1 night in Mar 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Booked this for my elderly father before his flight out of Albany - staff were very helpful and location was super convenient for him to get to the airport
Stayed 1 night in Feb 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlyle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ski weekend with my kids, staff was very helpful. Pool and hot tub were clean. Rooms were nice.
Stayed 2 nights in Mar 2024

6/10 Okay

Patricia

Stayed 1 night in Mar 2024

10/10 Excellent

Roy

Great service
Stayed 1 night in Mar 2024

10/10 Excellent

Alesha

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Very good cleanliness could be improved but when I called to reclean bathroom they came right away and did a great job. I was very pleased.
Stayed 1 night in Mar 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked being able to get a bottle of wine at the lobby store
Stayed 1 night in Mar 2024

8/10 Good

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite nice. Our room had a weird smell.. and the bathroom wasn’t great but otherwise a very nice hotel
Stayed 2 nights in Mar 2024

10/10 Excellent

Champagne

Stayed 1 night in Mar 2024

10/10 Excellent

Aissa M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast. Convenient access to the expressway
Stayed 1 night in Mar 2024

10/10 Excellent

Destiny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel
Stayed 3 nights in Mar 2024

6/10 Okay

Sasha

Stayed 1 night in Feb 2024

10/10 Excellent

Jaeson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really good value. Very nice hotel with comfortable beds and clean. Free breakfast was one of the best I have had and whenever anything ran out on the buffet they had it immediately refilled.
Stayed 1 night in Feb 2024

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2024

8/10 Good

Monique

Travelled with family
Liked: Property conditions & facilities
The property was clean and accessible to everything. My only issue was the shower’s sliding door did not close properly. It was hard to slide and came off the track. Needs to be repaired. My overall stay was good. Everyone was very nice and professional
Stayed 2 nights in Feb 2024

10/10 Excellent

Lakean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean our room was and how friendly the staff are! The lady serving breakfast every morning was such a kind soul and said “Good morning beautiful people!” Every morning! Great job guys!
Stayed 2 nights in Feb 2024

8/10 Good

Rachid

Liked: Cleanliness, staff & service, property conditions & facilities
all good in this hotel
Stayed 1 night in Feb 2024

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful accommodations and friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the heart greeting package
Stayed 2 nights in Feb 2024

10/10 Excellent

Linda

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrea

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are always so polite and friendly and the hotel itself is always so comfortable and ckean
Stayed 1 night in Dec 2023

10/10 Excellent

Rebeka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

andre

Liked: Cleanliness, staff & service, property conditions & facilities
I had a very good Stay
Stayed 2 nights in Jan 2024

10/10 Excellent

Jevon

Liked: Cleanliness, staff & service, room comfort
The hotel has seen better days. I’ve been going for 15 years and it is slowly slipping into disrepair. A bargain at it’s price, however.
Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. We were pleased that the pool opened at 7am. The breakfast was good. The only negative thing I could say, is there doesn't seem to be enough parking.
Stayed 2 nights in Jan 2024

10/10 Excellent

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a relaxing wonderful stay with my beautiful husband. They were very accommodating & I felt so relaxed. Thank you Homewood! We will be back, as always :)
Stayed 1 night in Jan 2024

10/10 Excellent

Mari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Absolutely zero issues. From check in to check out, the process was efficient and speedy. The staff is very friendly. Breakfast is plentiful and offers a variety of foods. The hotel offers everything I could possibly need. I will definitely stay here again!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jon

Stayed 1 night in Jan 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
mema getaway
Every experience at this hotel was wonderful. The reason that I gave it an overall 4 star and not 5 is that the shower gel and conditioner containers in both bathrooms were totally empty. The free breakfast was amazing. The room was very clean. The beds were comfortable. The two bedroom suite was very spacious with plenty of room for the kids to play games. I would 100% recommend this hotel. I will be staying again in the future.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amber

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The court yard was very nice

10/10 Excellent

Lisa

Staff is friendly and it’s close to everything. We will definitely be back.
Stayed 1 night in Jan 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Wonderful night away with family. Suite was beauatiful and well maintained. Pool and hot tub were great. Would definately stay again!!
Stayed 1 night in Dec 2023

8/10 Good

Sandis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Edward

Stayed 2 nights in Dec 2023

10/10 Excellent

JoAnn

Stayed 1 night in Dec 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better place
Place was packed but still quiet. Different hot foods each day. Better than average pool/hot tub. Close to shopping, food. Fast check in.
Stayed 2 nights in Dec 2023

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Fav in Albany
Friendly staff, great location, comfortable rooms, great breakfast and decent pool area. This is my go-to spot when I travel. Highly recommend!
Stayed 1 night in Dec 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oool it
The desk offered a first floor, away from the elevator. That was good. I am a light sleeper and need as much quiet as possible. I avoided the elevator, but got an ice machine next door that domped a large quanity of ice every three hours.
Stayed 1 night in Dec 2023